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"Walking distance to many of the spots I wanted to visit on my first trip to Portland. Would definitely book this hotel again! " More

By a verified traveler on Wed 21 Jun 2023

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Hotel Description

3-star hotel near Thompson's Point

East Bayside stay

At this East Bayside hotel, you'll be within a 5-minute walk of Casco Bay and Maine Narrow Gauge Railroad Company and Museum. Casco Bay Lines Ferry Terminal and Eastern Promenade are also within half a mile (1 km).

Free breakfast

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Relax with a drink at the bar/lounge and enjoy the free full breakfast.

Studio, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$153* Per night/room Apr 28 - Apr 29

Suite, 2 Bedrooms

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Studio, 1 King Bed with Sofa bed (Harbor View)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 Bedroom (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio, 1 King Bed with Sofa bed, View, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Residence Inn by Marriott Portland Downtown Waterfront ratings based on 18 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Portland Downtown Waterfront

Everyone (5) Couples (2) Family (10)
2 out of 5
Horrible communication at check in. Overcharged

Posted by on Feb 12, 2024

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Comment from Hotel Management

Feb 14, 2024 by Morgan Thibodeau

Good morning janna,Thank you for taking the time to let us know about your experience while staying with us. Your experience was certainly below our standard. I am sorry to hear there was a communication issue at check in. Providing the highest level of hospitality and comfort is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the appropriate leadership team to ensure this is an isolated experience. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.

1 out of 5
Poorly communicated fees

Posted by on Feb 11, 2024

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Comment from Hotel Management

Feb 11, 2024 by Morgan

Hi Janna,Thank you for taking the time to let us know about your experience while staying with us. Your experience was certainly below our standard. Providing the highest level of hospitality and comfort is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the appropriate leadership team to ensure this is an isolated experience. We hope for the opportunity to welcome you back next time you're in Portland, and that we're able to deliver a positive, memorable experience during any future stays with us.

5 out of 5
Excellent

Posted by on Jul 10, 2023

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Comment from Hotel Management

Jul 11, 2023 by Kiesha Henry

Dear Guest, Thank you for your positive feedback. We hope to see you again soon.

5 out of 5
Walking distance to many of the spots I wanted to visit on my first trip to Portland. Would definitely book this hotel again!

Posted by on Jun 21, 2023

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Comment from Hotel Management

Jun 22, 2023 by Kiesha Henry

Thank you for your feedback. Happy you enjoyed your stay!

4 out of 5
Solid hotel, the Travelocity 4.3 stars feels about right. The staff was very friendly, the breakfast was solid (if crowded and a bit chaotic), and the pool was mostly clean. The bar and restaurant area is calm and pleasant. Cons: the hotel is pet friendly , which was totally fine for us, though you wouldn't want to stay here if you're not a fan of sharing elevators and hallways and entrances with dogs. That being said, a lot of guests had their dogs off their leashes, and it wasn't great navigating the lobby with our small child. Actually felt dangerous at times This is the fault of oblivious guests, of course, but perhaps the hotel could make the leash requirements more clear? We even encountered a dog off-lead at the indoor pool, barking at its people who were merrily splashing away. The dog ran a few circles around the pool before we asked the owners to please remove it. So: good hotel, but not sure if we'd ever return

Posted by , from Cambridge on Dec 31, 2022

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Comment from Hotel Management

Jan 11, 2023 by General Manager

Thank you for your candid review of your recent stay at the hotel. Your feedback is extremely valuable as we strive to elevate guest experiences. Residence Inn as a brand is proud of our pet friendliness. That said, there are policies regarding, noise, leash, and acceptable areas of the hotel where pets are allowed. The pool is not one of them. Your experience is not typical. We apologize those pets left you feeling less than valued as a guest. We do hope you will give us another chance when your travels bring you back to Portland.

4 out of 5
Great staff, great stay, bed was a little uncomfortable.

Posted by on Dec 5, 2022

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Comment from Hotel Management

Dec 6, 2022 by General Manager

Thank you for the feedback. We hope you had a great time in Portland

1 out of 5
We had 2 rooms reserved; was to be covered by my sister's Marriott points (she has had the card for years). While enoute to the hotel, my sister noticed an email saying her res was cancelled (!). She got a lengthy call and was told she didn't have enough points for the room and would have to pay (!). Our rationale for the stay was based on the free room. At the hotel, we were told there was no manager with whom to speak...our stay was now to cost @&800 for the 1 night. Key issue: my sister had received a confirmed for her stay with NO indicator there was any issue with her stay. No communication, cancelling her res the day of our arrival by email (!),no senior management at a huge hotel for handling issues (!), a $70 discount as the only resolution? We left...ATROCIOUS. And, the hotel was surrounded by construction with buildings in front of it--"waterfront?" Buyer beware!

Posted by on May 15, 2022

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Comment from Hotel Management

May 15, 2022 by Alaina

We are sorry to read that you left feeling dissatisfied. We do humbly apologize for any shortcomings. We do hope you will give us another chance to win back your loyalty in the future.

4 out of 5
Need to change breakfast offerings. Same thing every day.

Posted by on Oct 19, 2021

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Comment from Hotel Management

Oct 21, 2021 by General Manager

We appreciate the feedback. The Residence Inn brand has released plans for a change up to the breakfast offerings beginning in the new year!

4 out of 5
Breakfast was good, we didn’t like the buildings surrounding the motel

Posted by on Sep 17, 2021

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Comment from Hotel Management

Sep 20, 2021 by General Manager

Thank you for highlighting the free breakfast. As the City continue to expand into the Eastern Side of the Old Port has continues to liven up the part of the city. I understand that with growth does bring additional building to our neighborhood.

5 out of 5

Posted by on Jul 22, 2021

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About the Residence Inn by Marriott Portland Downtown Waterfront

Location 145 Fore Street, Portland, ME 04101

Property Features

Residence Inn by Marriott Portland Downtown Waterfront offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and meeting rooms are available. Event space at this hotel measures 3003 square feet (279 square meters) and includes a conference center. The business-friendly Residence Inn by Marriott Portland Downtown Waterfront also features barbecue grills, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee. This 3-star Portland hotel is smoke free.

  • 179 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 3003 sq ft of conference space
  • 279 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference center
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Full-sized refrigerator/freezer
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Offsite parking discounted rates available

Transport

  • Train station: Portland Transportation Center (4.7 km / 2.9 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Residence Inn by Marriott Portland Downtown Waterfront offers 179 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. Smart televisions come with premium digital channels and Netflix. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

  • In-room kitchen
  • Dining room
  • Sitting area
  • Smart television
  • Digital channels
  • Premium channels
  • Netflix
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests are served free full breakfast.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby
  • Golfing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Cross-country skiing nearby
  • Bicycle rentals nearby
  • Rafting nearby
  • Segway rental/tour nearby
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Kayaking nearby
  • Sailing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool

Hotel Policies

Check-in

  • Check-in time starts at 4 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Noise-free guestrooms cannot be guaranteed

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Noise-free rooms not guaranteed
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 30 per night
  • Nearby parking fee: USD 30 per day (20 ft away)
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Marriott Portland Downtown Waterfront
  • Residence Inn Marriott Waterfront Hotel Portland Downtown
  • Residence Inn Marriott Portland Downtown Waterfront Hotel
  • Residence Inn Marriott Waterfront Hotel
  • Residence Inn Marriott Portland Downtown Waterfront Hotel
  • Residence Inn Marriott Portland Downtown Waterfront
  • Residence Inn Marriott Waterfront Hotel
  • Residence Inn Marriott Waterfront
  • Residence Inn by Marriott Portland Downtown Waterfront Hotel
  • Residence Inn by Marriott Portland Downtown Waterfront Portland
  • Hotel Residence Inn by Marriott Portland Downtown Waterfront
  • Residence Inn by Marriott Portland Downtown Waterfront Portland
  • Marriott Portland Waterfront

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.