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4.5 out of 5

"Great place under new ownership, went there for a soccer tournament, the only bad thing is too many kids unsupervised. Not the hotels fault, the front ... " More

By a verified traveler on Mon 19 Jun 2023

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Hotel Description

3-star hotel near Colonie Center Mall

In shopping district

Within a 15-minute walk of the hotel, you'll find Colonie Center Mall and Northway Mall. Westland Hills Park and Westgate Plaza are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a 24-hour gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max
$110* Per night/room Apr 21 - Apr 22

Suite, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, Multiple Beds (Mobility/Hearing Accessible, Tub)

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed (Hearing Accessible)

Bed Count 1 King Bed Maximum Occupancy 3 Max

SpringHill Suites by Marriott Albany-Colonie ratings based on 14 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for SpringHill Suites by Marriott Albany-Colonie

Everyone (6) Couples (3) Family (2)
4 out of 5
Great place under new ownership, went there for a soccer tournament, the only bad thing is too many kids unsupervised. Not the hotels fault, the front desk guy was doing his best to keep things in order with those kids. Fortunately most of the parents were taking care of their own.

Posted by on Jun 19, 2023

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Comment from Hotel Management

Jun 20, 2023 by Jay

Thank you for your feedback and we definitely apologize for the experience you had we try our best to make sure the hotel is calm and quite but unfortunately the adults look like they needed supervision.

5 out of 5
Good but way too many kids without adult supervision

Posted by on Jun 18, 2023

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Comment from Hotel Management

Jun 18, 2023 by Jay

Thank you for your feedback and we apologize for any inconvenience that you may have been caused will be talking with the management staff to try to prevent this from happening again.

3 out of 5
Overall not bad, but the furniture was worn and torn. The front desk seemed lost when we got there.

Posted by on Mar 27, 2023

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Comment from Hotel Management

Apr 3, 2023 by Jay

Thank you for your response and apologize for your experience. Will pass along to proper manager....

5 out of 5
Staff were welcoming and friendly. Rooms were clean, beds were comfortable, and breakfast buffet was fresh and diverse.

Posted by , from Rome on Feb 12, 2023

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Comment from Hotel Management

Feb 13, 2023 by Jay

Thank you so much for staying with us and we do hope you come again.

4 out of 5
It was in a great location. The hotel, itself,was tops. But the room had stains (red) on floor , we had to exchange hair dryer, the sofa had a cushion with broken zipper and fully exposed stuffing coming out, one of the shower liquid dispensers was broken (needs glued) off wall. Not the end of world, but it was a coffe pot instead of Keurig.

Posted by on Sep 7, 2022

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Comment from Hotel Management

Sep 11, 2022 by Jay

Thank you for your feedback and apologize for any inconvenience this may have caused you, will pass this along to the necessary Departments to make sure this is taken care of.

5 out of 5
A great place to stay and location was awesome

Posted by on Nov 27, 2021

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Comment from Hotel Management

Nov 29, 2021 by Jay

Thank you for your feed back we do hope you come again.

3 out of 5
I stood at the desk 15 minutes and no one showed up. I called and looked, but no one was near.

Posted by on Aug 29, 2021

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Comment from Hotel Management

Oct 5, 2021 by Jay

Thank you so much for your feed and I do apologize for this experience that you had .

5 out of 5
Very good stay. Well maintained and clean rooms. No complaints.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Oct 5, 2021 by Jay

Thank you for staying with us and appreciate your feed back.

5 out of 5

Posted by on Jun 22, 2019

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Comment from Hotel Management

Jul 2, 2019 by Carrie

Thank you for the great review!

5 out of 5
The light above the bed made a knocking noise for a little while after it got turned off. And I don't understand why there still isn't a guide for the TV channels. Otherwise, it's a very nice place to stay!

Posted by , from Southeastern MA, USA on May 6, 2019

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Comment from Hotel Management

May 7, 2019 by Carrie

Dear Guest, Thank you for alerting us to the problem with the light in your suite. For future reference, there is a TV listing located in our Guest Directory on the desk in each guest room. Our apologies for any inconveniences. Thank you, Carrie F

About the SpringHill Suites by Marriott Albany-Colonie

Location 8 California Ave, Albany, NY 12205

Property Features

SpringHill Suites by Marriott Albany-Colonie offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 330 square feet (31 square meters) and includes conference space. The business-friendly SpringHill Suites by Marriott Albany-Colonie also features coffee/tea in a common area, a fireplace in the lobby, and laundry facilities. Self parking is free. This 3-star Albany hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 4 levels
  • 330 sq ft of conference space
  • 31 sq m of conference space
  • Built in 2007
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Convenience store
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Albany International Airport Station (6.2 km / 3.8 mi)
  • Parking: Free self parking

Room Amenities

SpringHill Suites by Marriott Albany-Colonie offers 119 accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. 32-inch plasma televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Pull-out sofa bed
  • Plasma television
  • Cable channels
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast on weekdays from 6 AM to 9:30 AM and on weekends from 7 AM to 10 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures

Hotel Names

  • SpringHill Suites Marriott Albany-Colonie
  • SpringHill Suites Marriott Hotel Albany-Colonie
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You should know

  • Pool access available from 7:00 AM to 11:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.