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Metropolis Resort

3.5-star property
5150 Fairview Dr, Eau Claire, WI 1-855-201-7819
3.7 out of 5
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See all 20 travelocity Reviews

"I had 4 children with me from ages 14 to 7. They loved the water slides and lazy river. We also played dodge ball on the trampoline. We had complim ... " More

By a verified traveler on Thu 04 Jan 2024

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Hotel Description

Family-friendly 3.5-star hotel with water park

Close to airport

Your stay at this hotel will put you steps from Chaos Waterpark and a 5-minute walk from Lowes Creek County Park. Action City and Florian Gardens are also within half a mile (1 km).

Water park, dining

A water park and an indoor pool are featured at this Art Deco hotel. Bring the family and enjoy the lazy river, bowling alley, and mini golf. If you want to take your pet along, this pet-friendly property offers everything you'll need for your pet including food and water bowls and an off-leash area.

Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$110* Per night/room Apr 24 - Apr 25

Premier Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Premier Suite, Multiple Beds

Bed Count 1 King Bed Maximum Occupancy 9 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 5 Max

Superior Room, Multiple Beds

Bed Count room.options.bedSize.BunkBed Maximum Occupancy 21 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Metropolis Resort ratings based on 20 Verified Reviews

Review Summary
3.6 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Metropolis Resort

Everyone (11) Couples (1) Family (5)
5 out of 5
I had 4 children with me from ages 14 to 7. They loved the water slides and lazy river. We also played dodge ball on the trampoline. We had complimentary coffee and hot cocoa in the lobby. Everyone had a massage in the chairs in the jumping room. Our room was clean and comfortable. We were out of shampoo and soap in the shower and someone came to our room withing 15 minutes to replace them. This was our 3 year here and we will definitely be back in the summer. We were also given a present at check in, a thank you for staying there. It was a Christmas ornament that had Metropolis 2023 on it. It's still on the tree. Thanks!!

Posted by , from River Falls on Jan 4, 2024

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Comment from Hotel Management

Jan 12, 2024 by Metropolis Staff

Kelly, thank you so much for your review! We are happy to hear about your wonderful experience!

5 out of 5
Very. Helpful !

Posted by on Dec 29, 2023

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Comment from Hotel Management

Jan 2, 2024 by Metropolis Resort Staff

Hello! We are glad you had a good time and appreciate your review!

3 out of 5

Posted by on Dec 9, 2023

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Comment from Hotel Management

Jan 2, 2024 by Metropolis Staff

Hello Ben! Thanks for the review and feel free to let us know how can improve your stay for next time !

5 out of 5

Posted by on Apr 23, 2023

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Comment from Hotel Management

May 13, 2023 by Metropolis Hotel Front Desk

Hi Melissa, thank you for your feedback and we are so happy to hear you enjoyed the stay!

5 out of 5

Posted by on Mar 3, 2023

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Comment from Hotel Management

Apr 7, 2023 by Metropolis Staff

Thank you for your review! We are delighted you enjoyed your stay with us!

5 out of 5

Posted by on Aug 7, 2022

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4 out of 5
It was nice

Posted by , from Eugene on Jul 15, 2022

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Comment from Hotel Management

Jul 15, 2022 by Hotel Front Desk

Hello! Thank you for taking the time to review us! We are so glad to hear you enjoyed your stay!

1 out of 5
I got to the resort at 3:45pm and was told they didnt have a room available for me at the time. I asked to about what time did they think I would be able to get a room. The front desk replied they dont know but will call me whenever they have a room available for me. I finally went back and got checked into a room at 5. The staff didnt even try to notified me that my room was ready.

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 11, 2022 by Metropolis Front Desk

Hi Mai, thank you for taking the time to rate us! We are sorry that it took so long to get into your room, if you would like to reach out to us and discuss we are always available.

3 out of 5
We had a difficult time checking in. Check-in was supposed to be at 4pm. Arived at 3 pm there was no rooms available. That was ok came back at 4pm still no rooms available they knew we were waiting on the property. They said they would call when a room was available. Tried back closer to 5pm was finally able to get in a room and was given a hard time when i asked why they had not called.

Posted by on May 30, 2022

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Comment from Hotel Management

Jun 11, 2022 by Metropolis Front Desk

Hi Joni, thank you for taking the time in rating us. We are sorry it took so long to check in, if you would like to reach out to us and disguss, we are always availble.

5 out of 5

Posted by on Apr 27, 2022

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About the Metropolis Resort

Location 5150 Fairview Dr, Eau Claire, WI 54701

Renovations + Closures

The following facilities are closed seasonally each year. They will be closed from September 5 to September 6:

  • One of the swimming pools
  • Spa tub
  • Water park

The following facilities are closed on Christmas Eve and Christmas Day:

  • Bar/lounge
  • Dining venue(s)
  • Spa tub
  • Swimming pool
  • Water park

The following facilities are closed on Monday and Tuesday:

  • Children's pool
  • Indoor pool

The following facilities are closed on Monday and Tuesday:

  • Bar/lounge
  • Dining venue(s)

Property Features

Metropolis Resort offers its guests a water park (surcharge), a lazy river, and a waterslide. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. You'll find a 24-hour business center on site. An indoor pool, a children's pool, and a spa tub are also featured at the family-friendly Metropolis Resort. This Art Deco Eau Claire hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 3 levels
  • Built in 2008
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of indoor pools - 1
  • Children's pool
  • Lazy river
  • Waterslide
  • Snack bar/deli
  • Laundry facilities
  • Arcade/game room
  • Playground on site
  • Miniature golf on site
  • Bowling alley on site
  • Refrigerator
  • Microwave

Room Amenities

Metropolis Resort offers 107 air-conditioned accommodations with laptop-compatible safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature down comforters. Guests can make use of the in-room refrigerators and microwaves. Televisions come with cable channels and Netflix. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • HD television
  • Cable channels
  • Netflix
  • Refrigerator
  • Microwave
  • Down blanket
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:00 AM.

City Eats - This family restaurant specializes in American cuisine and serves breakfast and dinner. A children's menu is available. Happy hour is offered.

Monkey in the Middle - Onsite restaurant. Open select days.

Dairy Queen - Onsite theme restaurant. Open select days.

Nearby Activities

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a water park (surcharge) and a lazy river.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ziplining on site
  • Horse riding nearby
  • Playground on site
  • Miniature golf on site
  • Golfing nearby
  • Hiking/biking trails nearby
  • Archery on site
  • Bowling alley on site
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are available for USD 15.0 per day.

Pet Policy

  • Pets: USD 30 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-leash area are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 21.99 per accommodation, per night

The resort fee includes:

  • Business center/computer access
  • Housekeeping
  • Internet access
  • Laundry facilities
  • Parking
  • Phone calls
  • Self parking
  • WiFi access (may be limited)
  • Wired internet access (may be limited)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5–15.99 for adults, and USD 2–6.99 for children
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Crib (infant bed) fee: USD 15.0 per day
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Metropolis Resort Hotel
  • Metropolis Eau Claire
  • Metropolis Resort
  • Metropolis Resort Eau Claire
  • Metropolis Hotel Eau Claire
  • Metropolis Resort Eau Claire
  • Metropolis Resort Hotel Eau Claire

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.