Skip to main content
Beginning of main content

Enter dates to see availability

Hotel Description

3-star hotel near Tulum Mayan Ruins

Heart of Tulum

With a stay at this Tulum City Center hotel, you'll be within half a mile (1 km) of Dos Aguas Park and 2 miles (3 km) of Tulum Mayan Ruins. Hospital de Tulum and Tulum National Park are also within 2 miles (3 km).

Free perks

An outdoor pool, free self parking, and barbecue grills are featured at this hotel. Enjoy the free full breakfast each morning. A terrace, a garden, and dry cleaning are also on offer.

Premium Triple Room

Bed Count 2 King Beds Maximum Occupancy 5 Max

Family Triple Room, Accessible

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Premium Twin Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Comfort Triple Room, Accessible, Ground Floor

Bed Count 1 King Bed Maximum Occupancy 4 Max

Xibalba Hotel ratings based on 1 Verified Reviews

Review Summary
1.0 out of 5 1.0 out of 5.0
Room cleanliness 1.0 out of 5.0
Service & staff 1.0 out of 5.0
Room comfort 1.0 out of 5.0
Hotel condition 1.0 out of 5.0

Guest reviews for Xibalba Hotel

Everyone (1)
1 out of 5

Hotel is ok.

Our ac in our room did not work well. Our room did not cool down till late morning but by then we were already up. They moved us to another room but the ac did not work well there either. Too hot to sleep without ac.

Posted by on Jul 4, 2016

Was this review helpful to you?

Property Features

Xibalba Hotel offers its guests an outdoor pool and a children's pool. Free breakfast is available daily. A terrace, tour/ticket assistance, and barbecue grills are also featured at Xibalba Hotel. Free self parking is available. Smoking is allowed in designated areas at this 3-star Tulum hotel.

  • 7 guestrooms or units
  • Full breakfast (free)
  • Dry cleaning
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Smoking in designated areas
  • 1 conference room

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Xibalba Hotel offers 7 accommodations with laptop-compatible safes and complimentary bottled water. This Tulum hotel provides complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is provided daily.

  • Shower
  • Housekeeping (daily)
  • Laptop safe
  • Toiletries (free)
  • Desk
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 7 AM to 10 AM.

Nearby Activities

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Ecotours nearby
  • Snorkeling nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 8 AM - 7 PM. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation. If you are planning to arrive after 7 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 8 AM - 7 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Xibalba Hotel

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International.

  • Staffed front desk
  • Front desk opens daily at 8 AM
  • Front desk closes daily at 7 PM
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Service animals not allowed

Hotel Names

  • Xibalba Hotel Tulum
  • Xibalba Hotel
  • Xibalba Tulum
  • Xibalba Hotel Hotel
  • Xibalba Hotel Tulum
  • Xibalba Hotel Hotel Tulum

You should know

  • Pets and service animals are not allowed on site.
url importing http://www.travelocity.com/Tulum-Hotels-Xibalba-Hotel.h3991089-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Tulum-Hotels-Xibalba-Hotel.h3991089-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Tulum-Hotels-Xibalba-Hotel.h3991089-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.