- Check-in time starts at 4 PM
- Check-in time ends at midnight
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Club card fees do not apply to children under 3 years old.
Granserena Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards, and cash.
- Water dispenser use by guests actively encouraged
- Humane animal treatment
- Sustainability/community reinvestment (10% revenue or more)
- Staffed front desk
- Guest education on local ecosystems and culture
- Property is not currently implementing any enhanced cleaning measures
- Debit cards
- Property is not currently implementing any guest safety measures
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 January - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 1 April - 14 June, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 15 June - 15 October, EUR 3.50 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
- A tax is imposed by the city: From 16 October - 31 December, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 12 years of age.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Uncovered self parking fee: EUR 4 per day
- Late check-out fee: EUR 55 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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