5.0 out of 5

"I've stayed at this hotel twice; and, it's very nice. The rooms are small; but, not too small. The hotel's garden is lovely! I would recommend aski ... " More

By a verified traveler on Tue 24 Mar 2015

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Hotel Description

Hotel New Otani Tokyo, The Main puts you in the center of Chiyoda, 2.5 km (1.5 mi) from Tokyo Imperial Palace and 3 km (1.9 mi) from Tokyo Tower. Highlights at this hotel include 20 restaurants, 4 bars/lounges, and 3 coffee shops/cafés.

Flat-screen TVs with digital channels are featured in all 1479 soundproofed rooms, and you can enjoy free WiFi, free wired Internet, and free newspapers. Minibars provide refreshments, and in-room dining is easy with amenities like refrigerators and round-the-clock room service. Nice touches include soaking tubs, bathrobes, and slippers. In-room massages, safes, and hair dryers are also available.

Enjoy access to 3 outdoor tennis courts along with a seasonal outdoor swimming pool. 269 square feet (25 square meters) of event facilities include meeting rooms, and other business amenities include a business center. Other amenities include free WiFi in public areas, massage/treatment rooms, and laundry facilities. Buffet breakfast is available daily between 7 AM and 10 AM. There's also free self parking, along with the convenience of an airport shuttle.

Attractions within a 30-minute walk of this 4.5-star Chiyoda hotel include National Diet Building and Tokyo Midtown.

The Main Standard King, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max
$192 per night

The Main Deluxe King, Non-smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

The Main Deluxe Twin, Non-smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

The Main Standard Twin, Non-smoking

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Business Double Room Non-smoking (Quality)

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premium Deluxe Room, Non-smoking

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Hotel New Otani Tokyo ratings based on 27 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

A Really Lovely Hotel in Tokyo

Pros: Gorgeous views, nice bed, nice dressing table and bathroom
Cons: Possibly a little updating
I've stayed at this hotel twice; and, it's very nice. The rooms are small; but, not too small. The hotel's garden is lovely! I would recommend asking for a room that faces the garden. The hotel is also walking distance to the subway and trains. I highly recommend it!!

Posted by , from New York City on Mar 24, 2015

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5 out of 5

this is a good hotel to stay at

Pros: Free breakfast, Free Internet
the staff is excellent and the bed is comfortable and it is worth the money trust me

Posted by , from Dallas,TX on May 17, 2012

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5 out of 5

Outstanding Service/Stay

This hotel can support all of your needs during your stay. The staff speaks English which is a big help. However, I did find that the night shift to be more helpful with our needs. The hotel can set up your city tour for Tokyo and out to Mt.Fuji & the tour line offers to feed you as well, for a fee of course. Eating at the hotel can add up, but i'd advise you eat any meal on he 40th floor, the view is perfect on a clear day. The hotel does offer a club to join called, "The New Otani Club" this memebership will make your meals a little cheaper on site & give you some other perks as well. The hotel rooms are a little smaller, beds are more firm & don't have any irons, but with a quick call they'll bring one to you. With that said you must understand its Japan, not the USA as for room size standards (Smaller People). The hotel location is perfect, you can walk to nearby Subway, KFC, McD's and DDonuts which kept me happy. So get out walk around & when you see folks standing in a line, Go get in it! That means whatever it is its good... Our stay was outstanding, planning to reutrn w/kids next time.

Posted by on Mar 19, 2011

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5 out of 5

Hotel New Otani Akasaka

Pros: Close restaurants, Quiet
Cons: No free Internet
This hotel was an older upscale one. The staff was very professional, courteous, and attentive. It is located very close to the Metro station, for which I used for all my traveling within Tokyo. There is also Asakasa Mitsuke, an area filled with restaurants, bars, coffee shops, and convenience stores, located across the street from the hotel. We had three people in our traveling party. We had our own beds in a separate bedroom from the living room. The bedroom was a bit small, but the living room was large. Great hotel at a great price.

Posted by , from Honolulu, Hawaii on Feb 18, 2011

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5 out of 5

Good value, great location

Pros: Close restaurants, Quiet
Cons: No free Internet
Nice hotel with both Japanese and American style - gardens are beautiful and Akasaka is just outside the door - wonderful place to get to know Tokyo

Posted by , from Edina MN on Feb 5, 2011

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5 out of 5

Memorable stay and wonderful hotel

Pros: Quiet, great staff, excellent view of garden and waterfall
Hotel New Otani is a wonderful hotel. The staff is courteous and the concierge is quite helpful, even if you stay at the Towers. There's an excellent cafe area that looks over the old garden and waterfall - it's a sight to behold. I'll remember eating breakfast there while relaxing. It's conveniently located in the heart of Tokyo, beds are comfortable, great views of the city, and staff is excellent - what more could you ask for? I recommend this hotel with five stars.

Posted by on Feb 5, 2011

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5 out of 5


This is just an amazing hotel with a friendly and courteous staff. Very helpful and very fluent in English. Train and subway stations are very close. The gardens are beautiful. On Sunday they even have christian church services in the garden. On a clear day if you eat at buffet on the 40th floor you can see Mt. Fuji! and Tokyo Tower! It is simply amazing! Everything is super simple to charge to the room and Akasaka is within easy walking distance. There are some amazing shops in the basement of the hotel and they can even perform weddings there. There is internet in the rooms and you are charged by the day for use. The beds are firm and the bathrooms are sized for foreigners. The restaurants in the hotel are over priced especially since Akasaka is so close and you can get great Soba for less than 500 yen. This hotel is a great base of operation for any excursions into or around Tokyo. Didnt like to pay for pool use but it would have been nice if it was included in the room. Will Return Again.

Posted by on Aug 5, 2010

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5 out of 5

Great Hotel

One of the nicest hotels I have ever stayed at. Make sure you check out the garden: just magnificient. Great restaurants in Akasaka Mitsuki across the highway if you leave from the tower exit. I would highly reccomend this hotel and plan to stay here again my next trip to Tokyo

Posted by on Jun 3, 2009

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5 out of 5

Excellent Hotel!

This hotel has it all, starting with the venue, the gardens the museum, the restaurants and most of all, the staff. The hotel has to be one of the best, if not the best, in Tokyo.

Posted by on Sep 24, 2008

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5 out of 5

First class all the way!

From the moment I stepped into the hotel until the morning I checked out I was treated with the most absolute care. The staff always greeted me with a smile and were ready to answer any questions I had. The rooms were always clean and comfortable with a newspaper waiting at my door in the morning. The location is fabulous! The Akasaka-Mitsuke station is a block away and with 5 lines servicing that station, so you can travel to almost any part of Tokyo in no time. The Japanese Tea Garden was amazing and a must see while you are there! The koi were so big! The restaurants inside the hotel are also very nice, but extremely overpriced. If you have $30 to splurge on a breakfast buffet, then by all means, go for it. I do have to admit, its a pretty nice spread. There are plenty of restaurants nearby the hotel that are just as good without the expensive price tag. When I return to Tokyo, I will definitely stay this hotel again!

Posted by on Apr 2, 2008

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About the Hotel New Otani Tokyo, The Main

Location 4-1 Kioi-cho Chiyoda-ku, Tokyo, 102-8578

Property Features

Hotel New Otani Tokyo, The Main offers its guests outdoor tennis courts and a seasonal outdoor pool. There are 20 restaurants and 3 coffee shops/cafés, as well as a grocery/convenience store. You can unwind with a drink at one of the 4 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and meeting rooms. Event space at this hotel measures 269 square feet (25 square meters). Spa services, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel New Otani Tokyo, The Main. A roundtrip airport shuttle at scheduled times is available for a fee. Free self parking is available. Smoking is allowed in designated areas at this 4.5-star Chiyoda hotel.

  • 1479 guestrooms or units
  • 2 buildings
  • 20 dining venues
  • 4 bars or lounges
  • 3 coffee shops
  • 3 conference rooms
  • 269 sq ft of conference space
  • 25 sq m of conference space
  • Built in 1964
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 3
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Refrigerator


Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet


Free self parking


  • Airport: Tokyo (HND-Haneda) (21.1 km / 13.1 mi)
  • Train station: Tokyo Yotsuya Station (1.5 km / 0.9 mi)
  • Metro station: Akasaka-Mitsuke Station (0.3 km / 0.2 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Hotel New Otani Tokyo, The Main offers 1479 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished. 32-inch flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Minibar
  • In-room dining (24 hours)
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7 AM to 10 AM.

Hotel New Otani Tokyo, The Main has 20 restaurants on site.

24-hour room service is available.

Nearby Activities

Hotel New Otani recommends three different jogging routes in and around the hotel complex. The 1.5-km (1-mile) basic course winds through pine trees surrounding the New Otani and its neighborhood. A hilltop course, also 1.5 km (1 mile) leads past groves of cherry trees and forsythias. A more advanced course of 3.5 km (1.5 miles) passes Akasaka Palace and follows the moat surrounding Togu Palace (residence of the crown prince).

The hotel also has 3 outdoor courts for tennis.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies


  • Check-in time starts at 2 PM

Special check-in instructions:

Airport shuttle service is available at scheduled times during limited hours. Contact the property in advance to get details.


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Children age 3 and younger must share existing bedding with an adult. Extra beds are not available for children. For details, contact the property using the number provided on the booking confirmation email.

  • No cribs (infant beds) available
  • Parking height restrictions apply


Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: JPY 200 per person, per night

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 3300 per person (approximately)
  • Airport shuttle fee: JPY 3100 per person (one way)
  • Airport shuttle fee per child: JPY 1550 (one-way), (from 6 to 12 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel New Otani
  • Hotel New Otani Tokyo
  • Hotel Tokyo New Otani
  • New Hotel Otani Tokyo
  • New Otani
  • New Otani Hotel Tokyo
  • New Otani Tokyo
  • Otani Tokyo Hotel
  • Tokyo New Otani
  • Tokyo New Otani Hotel
  • Hotel New Otani Tokyo Executive House ZEN & The Main Japan
  • New Otani Tokyo Garden Hotel
  • Hotel New Otani Tokyo Main
  • Hotel New Otani Main
  • New Otani Tokyo Main
  • New Otani Main

You should know

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.