Skip to main content
Beginning of main content
5.0 out of 5

"The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, ... " More

By a verified traveler on Tue 28 Mar 2017

Enter dates to see availability

Hotel Description

5-star luxury hotel near Paseo de la Reforma

Polanco stay

Within a 10-minute walk of this Polanco hotel, you'll find Paseo de la Reforma and Chapultepec Park. Also, Auditorio Nacional is within half a mile (1 km) and Parque Zoologico de Chapultepec is within 2 miles (3 km).

Luxury amenities

A full-service spa, a gym, and a restaurant are all featured at this smoke-free hotel. Traveling on business? Take advantage of the free WiFi in public areas and free internet in public areas. Enjoy the gym and free perks like continental breakfast and free self parking.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$422* Per night/room Apr 30 - May 1

Executive Suite, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Presidential Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, 1 King Bed, Corner

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Las Alcobas, a Luxury Collection Hotel, Mexico City ratings based on 2 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Las Alcobas, a Luxury Collection Hotel, Mexico City

Everyone (2)
5 out of 5

First time visitor to Mexico City

Pros: Everything--accommodations, location, but particularly the staff.
Cons: Nothing, in my opinion. I was completely satisfied.
Location: The neighborhood offers many informal options for eating or having a drink. It's location near the fabulous Chapultepec Park makes the location ideal.
The hotel is luxurious but avoids seeming pretentious because of the quality of the staff. My room was exceptionally comfortable as well as luxurious, and I appreciated the many free amenities, such as unlimited water, soft drinks, etc. from the mini-fridge. But it was the staff that made this an exceptional stay for me in a new (for me), and exciting city. Every one of my staff encounters was a genuine pleasure as well as providing expert assistance and advice on what to see and how best to navigate the city. While not inexpensive, the cost is well below the high quality of the accommodations and the service. In addition to the hotel, itself, the associated restaurant, Dulce Patria, is an exceptional dining experience that should not be missed.

Posted by , from Central Pennsylvania on Mar 28, 2017

Was this review helpful to you?
5 out of 5

A special experience in a special hotel

The staff was so warm and friendly. You're instantly welcomed and the service is terrific. The hotel is in a very nice part of town with easy access to many restaurants and shops. The rooms are small but chic and modern with many little amenities. Best shower I've ever used.

Posted by , from Dallas on Aug 15, 2016

Was this review helpful to you?

About the Las Alcobas, a Luxury Collection Hotel, Mexico City

Location Av. Presidente Masaryk 390, Mexico City, CDMX 11560

Property Features

Las Alcobas, a Luxury Collection Hotel, Mexico City offers its guests a full-service spa and a health club. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. The luxury Las Alcobas, a Luxury Collection Hotel, Mexico City also features tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. Free self parking is available. This 5-star Mexico City hotel is smoke free.

  • 35 guestrooms or units
  • 6 levels
  • Meeting rooms
  • Continental breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Mexico City Buenavista Station (6.8 km / 4.2 mi)
  • Metro station: Polanco Station (0.9 km / 0.5 mi)
  • Parking: Free self parking

Room Amenities

Las Alcobas, a Luxury Collection Hotel, Mexico City offers 35 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and MP3 docking stations. These individually decorated and furnished accommodations have separate dining areas. Beds feature premium bedding. 55-inch flat-screen televisions come with premium satellite channels and Netflix. Guests can make use of the in-room espresso makers and minibars. Bathrooms include designer toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Dining room
  • Minibar
  • IPod dock
  • In-room dining
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Netflix
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Air conditioning
  • Unique furnishings
  • Unique decor
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

Guests are served free continental breakfast daily from 6:00 AM to 11:30 AM.

Las Alcobas, a Luxury Collection Hotel, Mexico City has a restaurant on site.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a health club.

Spa Services

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

  • Massages

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: MXN 336.25 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Las Alcobas
  • Las Alcobas Hotel
  • Las Alcobas Hotel Mexico City
  • Las Alcobas Mexico City
  • Las Alcobas Mexico Df Hotel Mexico City
  • Las Alcobas Mexico DF Mexico City
  • Las Alcobas Luxury Collection Hotel Mexico City
  • Las Alcobas Luxury Collection Hotel
  • Las Alcobas Luxury Collection Mexico City
  • Las Alcobas Luxury Collection
  • Las Alcobas a Luxury Collection Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Hotel
  • Las Alcobas, a Luxury Collection Hotel, Mexico City Mexico City

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
url importing http://www.travelocity.com/Mexico-City-Hotels-Las-Alcobas,-a-Luxury-Collection-Hotel,-Mexico-City.h3499699-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Mexico-City-Hotels-Las-Alcobas,-a-Luxury-Collection-Hotel,-Mexico-City.h3499699-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Mexico-City-Hotels-Las-Alcobas,-a-Luxury-Collection-Hotel,-Mexico-City.h3499699-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.