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Hyatt Regency Indian Wells Resort & Spa

4-star property
44 - 600 Indian Wells Ln, Indian Wells, CA 1-855-201-7819
4.6 out of 5
Wonderful!
See all 12 travelocity Reviews

"For how expensive this hotel is, I was expecting the room to be way nicer. The room had a mild bad odor when we arrived and there was a cockroach in t ... " More

By a verified traveler on Mon 17 Jul 2023

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Hotel Description

Family-friendly stay near El Paseo Shopping District

In suburbs

At this Indian Wells resort, you'll be within half a mile (1 km) of Indian Wells Golf Resort and 3 miles (5 km) of Indian Wells Tennis Garden. Also, El Paseo Shopping District is within 3 miles (5 km) and Living Desert Zoo and Gardens is within 6 miles (10 km).

36-hole golf course

This eco-certified resort features a golf course, free water park access, and a full-service spa. There's fun for all ages with a lazy river and a waterslide, and families will appreciate the onsite laundry facilities. Enjoy the 3 outdoor pools and perks like free WiFi.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max
$269* Per night/room May 12 - May 13

Presidential Villa

Bed Count 1 King Bed Maximum Occupancy 5 Max

Penthouse (Suite, Pool or Golf View)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed with Sofa bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Penthouse (Suite)

Bed Count 1 King Bed Maximum Occupancy 5 Max

Hyatt Regency Indian Wells Resort & Spa ratings based on 12 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hyatt Regency Indian Wells Resort & Spa

Everyone (5) Couples (2) Family (4)
5 out of 5
For how expensive this hotel is, I was expecting the room to be way nicer. The room had a mild bad odor when we arrived and there was a cockroach in the bathroom sink. Corners, based boards and the shower had areas with built up dirt and/or rust. Food and drinks were extremely expensive. Staff was very helpful and polite, no complaints there. However, I wouldn’t stay here again.

Posted by on Jul 17, 2023

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Comment from Hotel Management

Jul 21, 2023 by General Manager

Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort and Spa. Your feedback has been forwarded to our housekeeping department for correction and training. We appreciate your visit and hope you'll visit us again soon! -Best, General Manager

5 out of 5
The pools and the lazy river with the water slides are great for kids.

Posted by , from Newarc on Jul 5, 2023

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Comment from Hotel Management

Jul 11, 2023 by General Manager

Thank you for taking the time to review your recent stay at Hyatt Regency Indian Wells Resort & Spa. We are thrilled to hear you enjoyed HyTides Waterpark! It is a guest favorite this time of year! We appreciate your visit and hope to see you again soon. -Best, General Manager

5 out of 5
We had a wonderful stay and had some very pleasant people ensuring that happened. Omar Salinas was outstanding in the restaurant. The food was delicious

Posted by on May 3, 2023

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Comment from Hotel Management

May 3, 2023 by General Manager

We are so glad to hear you enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for all the positive feedback on your experience at our restaurant! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager

5 out of 5

Posted by on Sep 16, 2022

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4 out of 5

Posted by , from Lynwood on Aug 16, 2022

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5 out of 5
Nice property.

Posted by on Aug 15, 2022

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Comment from Hotel Management

Aug 15, 2022 by General Manager

We are so glad to hear you and your family enjoyed your time at Hyatt Regency Indian Wells Resort & Spa. Thank you for the positive feedback on how nice our property is! We appreciate your feedback and look forward to welcoming you back soon. -Best, General Manager

5 out of 5

Posted by on Apr 16, 2022

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2 out of 5
when we arrived I needed to wipe and clean the table tops and wipe the refrigerator out. They delivered a microwave that was an additional charge that smelled like food and was not clean. The bedding was worn and the room had the same feeling of lack of maintenance. There was some mold in the shower and the shower leaked all over the floor and the shower head was not feeding out water properly. Carpets were stained. Not what I would expect from a Hyatt Regency resort property. I am very disappointed. we also left 2 mens dress shirts behind hanging in the closet and those have disappeared.

Posted by on Aug 16, 2021

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Comment from Hotel Management

Aug 24, 2021 by Mike Waddell, General Manager

Hello, We thank you for taking the time to provide us with feedback on your recent stay. We will forward your comments to the appropriate departments for review and correction. We thank you again and hope you will give us an opportunity to make things right in the future.

5 out of 5

Posted by on Jul 26, 2021

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4 out of 5
My kid enjoyed the slides. Great idea of having TWO!! I like having a 24hour food/snack area. Enjoyed the games on the lawn. Great idea on the automatic light under the bed. I didn’t like that the trash bin were overflowing and didn’t see anyone empty them. Puddle of water where kids were sliding off their bottom. Very dangerous. Shower needs an upgrade. All cabanas should have a mini fridge not just the adult area cabanas.

Posted by on Jul 7, 2021

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Comment from Hotel Management

Jul 9, 2021 by Mike Waddell, General Manager

Thank you for the comments! We are thrilled to hear your kids enjoyed the slides - a favorite this time of year! We hope to see you again!

About the Hyatt Regency Indian Wells Resort & Spa

Location 44 - 600 Indian Wells Ln, Indian Wells, CA 92210

Renovations + Closures

The property will be renovating from November 10 2023 to May 31 2024 (completion date subject to change). The following areas are affected:

  • One of the dining venues

During renovations, the resort will make every effort to minimize noise and disturbance.

Property Features

Hyatt Regency Indian Wells Resort & Spa offers its guests a full-service spa, a golf course, a complimentary water park, and 3 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this resort measures 88000 square feet (8175 square meters) and includes a conference center. A health club, a spa tub, and a sauna are also featured at the family-friendly Hyatt Regency Indian Wells Resort & Spa. Parking is available for a fee. Smoking is allowed in designated areas at this Indian Wells resort.

  • 530 guestrooms or units
  • 5 levels
  • Meeting rooms
  • 88000 sq ft of conference space
  • 8175 sq m of conference space
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 9
  • Children's pool
  • Lazy river
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 3
  • Snack bar/deli
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Parking: Valet parking, self parking, and RV/bus/truck parking available for a surcharge

Room Amenities

Hyatt Regency Indian Wells Resort & Spa offers 530 accommodations with laptop-compatible safes and complimentary bottled water. Rooms open to balconies or patios. 65-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, complimentary toiletries, and hair dryers. This Indian Wells resort provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Movies for purchase
  • Microwave available
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate shower and tub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:00 AM to 9:00 AM.

Lantana - Overlooking the golf course, this restaurant specializes in Californian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Agave Sunset - Overlooking the golf course, this cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.

Roadrunner Cafe - This poolside café serves light fare only. Open daily.

Citrus Market and Cafe - This café serves light fare only. Open daily.

Room service (during limited hours) is available.

Nearby Activities

Guests can play rounds at the 36-hole golf course and enjoy the facilities at the waterpark with a lazy river and waterslides. 3 outdoor swimming pools are on site along with a spa tub. Other recreational amenities include outdoor tennis courts, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf driving range on site
  • Golfing on site
  • Rock climbing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Pilates classes on site
  • Fitness classes on site
  • Mountain climbing nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Spa Services

The onsite spa has 15 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 15
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

The check-in location differs from the property location. Check-in location: [Lobby is under Renovation from Sep. 5th - Dec. 31st]. Front desk staff will greet guests on arrival.

The check-in location differs from the property location. To check in, guests will need to go to Lobby is under Renovation from Sep. 5th - Dec. 31st
Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 150.00 per pet, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 18
  • LGBTQ friendly
  • Property is not currently implementing any enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Property is not currently implementing any guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 51.95 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15.00–35.00 per person
  • Secured self parking fee: USD 30.00 per night (in/out privileges)
  • Secured valet parking fee: USD 35 per night (in/out privileges)
  • Pet fee: USD 150.00 per pet, per stay
  • Service animals are exempt from fees
  • In-room microwave fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Indian Wells
  • Hyatt Indian Wells Resort
  • Hyatt Regency Indian Wells
  • Hyatt Regency Indian Wells Resort
  • Hyatt Regency Resort Indian Wells
  • Hyatt Resort Indian Wells
  • Indian Wells Hyatt
  • Indian Wells Hyatt Regency
  • Indian Wells Hyatt Resort
  • Indian Wells Resort Hyatt
  • Hyatt Grand Champions Resort, Villas Hotel Indian Wells
  • Hyatt Regency Indian Wells Resort Spa

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for golf tee times. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

  • Green Key Global
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.