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4.6 out of 5

"Not real impressed with the room 205. Would have preferred room 261 or there abouts. Room configurations are different " More

By a verified traveler on Tue 06 Feb 2024

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Hotel Description

Hotel near The Oaks in Thousand Oaks

In regional park

Within 3 miles (5 km) of this Thousand Oaks hotel, you'll find The Oaks and Conejo Valley Botanic Garden. Santa Monica Mountains National Recreation Area and Los Robles Hospital and Medical Center are also within 3 miles (5 km).

Renovated in 2019

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$144* Per night/room Apr 1 - Apr 2

Room, 2 Queen Beds (Courtyard)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room, 2 Queen Beds, Accessible

Bed Count 2 Queen Beds Maximum Occupancy 3 Max

Standard Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed with Sofa bed (Courtyard)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Palm Garden Hotel ratings based on 10 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Palm Garden Hotel

Everyone (8) Couples (2)
4 out of 5
Not real impressed with the room 205. Would have preferred room 261 or there abouts. Room configurations are different

Posted by , from SAN LUIS OBISPO on Feb 6, 2024

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Comment from Hotel Management

Feb 8, 2024 by Erika

Thanks for your feedback. You are always welcome to give us a call before your arrival and request a room preference. We will always try our best to accommodate your requests.

5 out of 5
The staff in particular Tabby. She was so friendly and helpful.

Posted by on Jan 21, 2024

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Comment from Hotel Management

Jan 21, 2024 by Erika

Hi Debbie, we appreciate your feedback! We are glad you enjoyed your stay!

5 out of 5
My room is clean & the bed comfortable. The bathroom & shower are spacious. The decor is modern & crisp. No carpeting. Very close to the freeway. Check-in was easy & the staff friendly.

Posted by on Oct 6, 2023

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Comment from Hotel Management

Oct 6, 2023 by Erika

Hi Susan, thank you for sharing your experience with us. We are glad to hear you enjoyed your stay!

5 out of 5

Posted by , from DIAMOND BAR on May 13, 2023

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Comment from Hotel Management

Jun 5, 2023 by Efreyn

We're happy to hear you enjoyed your stay with us, we hope to welcome you back soon!

5 out of 5

Posted by on Apr 17, 2023

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Comment from Hotel Management

May 7, 2023 by Erika

We are glad to hear you enjoyed your stay!

5 out of 5

Posted by on Jan 3, 2023

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5 out of 5

Posted by on Feb 15, 2022

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3 out of 5

Posted by on Jul 18, 2021

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4 out of 5

Posted by on May 29, 2021

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Comment from Hotel Management

Jun 9, 2021 by Efreyn

We're happy to hear you enjoyed your stay with us and hope to see you again soon!

5 out of 5

Posted by on Apr 14, 2021

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Comment from Hotel Management

Apr 24, 2021 by Efreyn

Thank you for your review, we're glad you enjoyed our hotel and hope to see you again soon.

Property Features

Palm Garden Hotel offers its guests an outdoor pool and a fitness center. WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served daily. Event space at this hotel measures 6501 square feet (604 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Palm Garden Hotel. The hotel can provide concierge services and wedding services. Self parking is free. A complete renovation of Palm Garden Hotel was completed in August 2019. Smoking is allowed in designated areas at this Thousand Oaks hotel.

  • 140 guestrooms or units
  • 3 levels
  • 4 buildings
  • 6501 sq ft of conference space
  • 604 sq m of conference space
  • Built in 1970
  • Buffet breakfast (free)
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Beauty salon
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi

Parking

Free self parking , Free RV, bus, truck parking

Transport

  • Parking: Free self parking and RV/bus/truck parking

Room Amenities

Palm Garden Hotel offers 140 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. 42-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily. Renovation of all guestrooms was completed in August 2019.

  • LCD television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 2:30 AM

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 5.0 per night.

Pet Policy

  • Pets: USD 25 per accommodation, per day (maximum USD 200 per stay)
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff does not wear personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per accommodation, per day (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 5.0 per night
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Garden Palm Hotel
  • Hotel Palm Garden
  • Palm Garden
  • Palm Garden Hotel
  • Palm Garden Hotel Thousand Oaks
  • Palm Garden Thousand Oaks
  • Hotel Palm Garden
  • Palm Garden Hotel Hotel
  • Palm Garden Thousand Oaks
  • Palm Garden Hotel Thousand Oaks
  • Palm Garden Hotel Hotel Thousand Oaks

You should know

  • Pool access available from 7:00 AM to 10:00 PM.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.