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4.8 out of 5

"I'm sure the overall experience would've been amazing for the hotel I booked for me and my girlfriend to have dinner downtown for Valentine's, but unf ... " More

By a verified traveler on Thu 16 Feb 2023

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Hotel Description

4-star boutique hotel near Chicago Cultural Center

City center stay

Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Cultural Center and Chicago City Hall. Cloud Gate and Chicago Riverwalk are also within half a mile (1 km).

Dining, fitness center

A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking. There's luggage storage and multilingual staff can provide around-the-clock assistance.

Deluxe Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
$155* Per night/room Apr 28 - Apr 29

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds, Accessible (Roll-In Shower)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Suite, Multiple Beds, Accessible

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 4 Max

Deluxe Room, 1 Queen Bed, Accessible

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Staypineapple, An Iconic Hotel, The Loop ratings based on 14 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Staypineapple, An Iconic Hotel, The Loop

Everyone (5) Couples (4) Family (5)
5 out of 5

Posted by on Jan 8, 2024

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Comment from Hotel Management

Jan 11, 2024 by Beth Anne

Thank you Kit!

5 out of 5
I'm sure the overall experience would've been amazing for the hotel I booked for me and my girlfriend to have dinner downtown for Valentine's, but unfortunately, we didn't end up making it. I had to go to the emergency room. I'll forsure be reservations again and hopefully I'll be able to make it that time..

Posted by on Feb 16, 2023

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Comment from Hotel Management

Feb 17, 2023 by Staypineapple Management Darius McWillie

We're sorry to hear you could not make your original reservation. We look forward to you booking again with us soon so we can provide an amazing experience!

5 out of 5
Property was conveniently located, clean and comfortable. Did not care for the amenity charge.

Posted by on Oct 17, 2022

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Comment from Hotel Management

Nov 2, 2022 by Beth Anne

Thank you Edward! We appreciate both your business and your feedback. We hope to host you again on your next trip to Chicago.

5 out of 5

Posted by on Sep 30, 2022

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4 out of 5

Posted by on Sep 5, 2022

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5 out of 5
Went to a show at Pritzker pavilion easy walk to the show. Enjoyed the nightlife afterwards. Primo location.

Posted by on Jun 8, 2022

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Comment from Hotel Management

Jun 9, 2022 by Tabitha L.(Supervisor)

Dear Scott, Thank you for this wonderful review! We re so pleased to hear your stay was in our "primo location". We hope to see you on your next visit toe the windy city! Bets regards,

5 out of 5

Posted by , from ELGIN on Feb 13, 2022

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5 out of 5
This has been a most lovely stay. Such comfy beds and robes. Recommend 13/10.

Posted by on May 9, 2021

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Comment from Hotel Management

May 18, 2021 by Tim

You made our Pineapple day with your review…..we love the hotel business because we can make people happy. Thank you!

5 out of 5
Good experience

Posted by on Aug 19, 2020

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Comment from Hotel Management

Aug 21, 2020 by Tabitha L.(Supervisor)

Thank you for this excellent review! We hope to see you again soon in your travels! Be safe staypineapple,

5 out of 5
Great friendly staff and my room was just what I needed. Had a great view of the city and loved their comforters!

Posted by , from Denver, CO on Jul 8, 2020

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Comment from Hotel Management

Jul 9, 2020 by Tabitha L.(Supervisor)

Dear HAA1989, Wow 5/5 review! Too perfect for words. Thank you so glad you enjoyed our hotel and your stay! Best regards,

About the Staypineapple, An Iconic Hotel, The Loop

Location 1 W Washington St, Chicago, IL 60602

Property Features

There's a restaurant on site. Staypineapple, An Iconic Hotel, The Loop offers its guests a fitness center and complimentary bicycles. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Staypineapple, An Iconic Hotel, The Loop. For a fee, parking is available. This 4-star Chicago hotel is smoke free.

  • 122 guestrooms or units
  • 15 levels
  • Built in 1895
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Train station: Chicago Van Buren Street Station (1.3 km / 0.8 mi)
  • Metro station: Washington Station (0.1 km / 0.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.

  • IPod dock
  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (on request)
  • Nightly turndown service
  • Newspapers (free)
  • Hair dryer
  • Laptop safe
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Atwood - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Nearby Activities

Recreational amenities at the hotel include a fitness center and complimentary bicycles.

  • Golfing nearby
  • Free bicycles on site

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 29.95 per accommodation, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 23.42 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • In-room bottled water
  • In-room coffee
  • In-room safe
  • Internet access
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 75 per night
  • Pet fee: USD 29.95 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Burnham Chicago
  • Burnham Hotel
  • Hotel Burnham
  • Kimpton Burnham Hotel Chicago
  • Staypineapple Alise Chicago Hotel
  • Staypineapple Alise Hotel
  • Staypineapple Alise Chicago
  • Staypineapple Alise
  • Staypineapple Iconic Hotel Loop Chicago
  • Staypineapple Iconic Hotel Loop
  • Staypineapple Iconic Loop Chicago
  • Staypineapple Iconic Loop
  • Hotel Burnham Kimpton
  • Hotel Burnham a Kimpton Hotel
  • Kimpton Burnham Hotel
  • Staypineapple at The Alise Chicago
  • Staypineapple, An Iconic Hotel, The Loop Hotel
  • Staypineapple, An Iconic Hotel, The Loop Chicago
  • Staypineapple, An Iconic Hotel, The Loop Hotel Chicago

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.