"I'm sure the overall experience would've been amazing for the hotel I booked for me and my girlfriend to have dinner downtown for Valentine's, but unf ... " More
City center stay
Within a 10-minute walk of this Downtown Chicago hotel, you'll find Chicago Cultural Center and Chicago City Hall. Cloud Gate and Chicago Riverwalk are also within half a mile (1 km).
Dining, fitness center
A restaurant and a gym are featured at this hotel. Traveling on business? Take advantage of the express check-out, laundry service, and valet parking. There's luggage storage and multilingual staff can provide around-the-clock assistance.
Jan 11, 2024 by Beth Anne
Thank you Kit!
Feb 17, 2023 by Staypineapple Management Darius McWillie
We're sorry to hear you could not make your original reservation. We look forward to you booking again with us soon so we can provide an amazing experience!
Nov 2, 2022 by Beth Anne
Thank you Edward! We appreciate both your business and your feedback. We hope to host you again on your next trip to Chicago.
Jun 9, 2022 by Tabitha L.(Supervisor)
Dear Scott, Thank you for this wonderful review! We re so pleased to hear your stay was in our "primo location". We hope to see you on your next visit toe the windy city! Bets regards,
May 18, 2021 by Tim
You made our Pineapple day with your review…..we love the hotel business because we can make people happy. Thank you!
Aug 21, 2020 by Tabitha L.(Supervisor)
Thank you for this excellent review! We hope to see you again soon in your travels! Be safe staypineapple,
Jul 9, 2020 by Tabitha L.(Supervisor)
Dear HAA1989, Wow 5/5 review! Too perfect for words. Thank you so glad you enjoyed our hotel and your stay! Best regards,
There's a restaurant on site. Staypineapple, An Iconic Hotel, The Loop offers its guests a fitness center and complimentary bicycles. Tour/ticket assistance, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Staypineapple, An Iconic Hotel, The Loop. For a fee, parking is available. This 4-star Chicago hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (surcharge)
Available in some public areas: Free WiFi
Valet parking (surcharge)
Staypineapple, An Iconic Hotel, The Loop offers 122 accommodations with iPod docking stations and laptop-compatible safes. LCD televisions come with premium cable channels and Netflix. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hypo-allergenic bedding.
Atwood - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar.
Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Special check-in instructions:
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.