This is a motel after all, we did not expect a lot. We did not have many options since we booked on the day we were traveling and it was conveniently located on the outskirts of Williams College. Staff are friendly and willing to help. The facility is old. They have attempted to modernize essential things like the AC. It looks like a new unit was installed. However it is controlled by the original "singer" thermostat which controls the heat. In order to control the AC, you must turn on the thermostat, once we did that, there was heat (it was hot) in the tiny shower/ toilet section while the main room was getting cooler. Upon entering the room, my wife wanted to used the bathroom, the toilet seat had traces of dry urine. When we called them, to ask for help in turning the AC on and to clean the toilet, they were very responsive and did it right away. Micro wave had some rust bubbles on top, chairs from the dining table had spots on them. The bed sheets were clean and the bed was comfortable. The overall experience was not great, we just wanted to the campus visit and check out as soon as we could. They should invest in redoing the carpeting inside the room, putting in new furniture and updating the HVAC operational effectiveness. We paid with tax $190, which was way over priced for this facility.