- Check-in time starts at 3:00 PM
- Minimum check-in age is: 18
Special check-in instructions:
This property offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.There is no front desk at this property. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information. Guests can access their accommodation through a private entrance.
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.
Green Garden Resort offers transfers from the cruise terminal, ferry terminal, airport, train station, and bus station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.This property does not have a front desk. To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Guests can access their accommodation through a private entrance.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Eurocard. Cash is not accepted.
- Service animals are allowed
- Service animals are exempt from fees/restrictions
- Car required
- Staff temperature checks are conducted regularly
- Pets allowed (no fees)
- Temperature checks are not available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly-touched surfaces are not cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Contactless check-out is not available
- Staff wears personal protective equipment
- No front desk
- Debit cards not accepted
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Property does not follow sanitization practices of any association
- Guests are not provided with hand sanitizer
- Private entrance
- Social distancing measures are in place
- Guest will receive an email before arrival 24 hours
- Contactless check-in is not available
- No rollaway/extra beds available
- Property follows regional sanitization guidelines Safe Hospitality National Protocol (Italy)
- Guests will receive an email with special check-in instructions
- Property confirms they are implementing enhanced cleaning measures
- Individually-wrapped food options are not available
- No gap period between guest stays
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from January 1-31.
- A tax is imposed by the city: From 1 January - 31 January, EUR 0.70 per person, per night for adults; EUR 0.40 per night for guests aged 10-16 years old.
- A tax is imposed by the city: From 1 February - 31 December, EUR 1.00 per person, per night for adults; EUR 0.50 per night for guests aged 10-16 years old.
- Shuttle transfer per child: EUR 15 (one-way), from 2 to 18 years old
- Cleaning fee: EUR 25 per accommodation, per night (varies based on length of stay)
- Pool fee: EUR 10 per person, per night
- Towels fee: EUR 5 per person, per night
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for continental breakfast: approximately EUR 15 per person
- Airport shuttle fee: EUR 55.00 per room (one-way)
- Bed sheets fee: EUR 10 per bed, per night (or guests may bring their own)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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