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4.4 out of 5

"Good location. Near the highways, shopping mall right across. Two other hotels within walking distance. However, being near the highway, there was a ... " More

By a verified traveler on Wed 08 Jun 2022

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Hotel Description

3-star hotel near Port of New Orleans

Terrytown stay

Your stay at this Terrytown hotel places you within 3 miles (5 km) of Mississippi River and Algiers Ferry Terminal. Ernest N. Morial Convention Center and Port of New Orleans are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the 24-hour gym and perks like free self parking.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$119* Per night/room Mar 31 - Apr 1

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed (Top Floor)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn New Orleans West Bank Tower, an IHG Hotel ratings based on 19 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Everyone (11) Couples (3) Family (6)
5 out of 5

Posted by on Jan 17, 2024

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5 out of 5

Posted by on Nov 10, 2023

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5 out of 5

Posted by on Mar 10, 2023

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5 out of 5
Great

Posted by on Mar 7, 2023

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4 out of 5

Posted by on Oct 5, 2022

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3 out of 5
Good location. Near the highways, shopping mall right across. Two other hotels within walking distance. However, being near the highway, there was a great deal of highway noise. There were alot of unfinished surfaces, in the main lobby around the baseboard, there were puddles of water on the tiled floors and in the elevator as people came out of the swimming pool.... I had a MAJOR billing issue and the hotel mgr did NOTHING to resolve it during my stay. I couldn't decide if he was incompetant, uncaring or shady?

Posted by on Jun 8, 2022

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5 out of 5
Checking in and out was easy. They put a $75 hold on my card during my stay. As soon as I checked out the money was released back to my account. Friendly staff. They do not offer room service for the restaurant you have to go get it yourself. The rooms were clean. We enjoyed our stay

Posted by , from Dallas on Apr 19, 2022

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5 out of 5
Holiday Inn’s quality is consistent. Comfy bed.

Posted by , from MOLINO on Dec 3, 2021

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Comment from Hotel Management

Dec 6, 2021 by Jasmonique Jackson

Thank You Tammy, We appreciate you taking the opportunity to review our hotel and are delighted to hear you enjoy the Holiday Inn Brand. We do look forward to your next visit.

5 out of 5
The receptionists Shanon was so pleasant and hospitable!

Posted by on Oct 9, 2020

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5 out of 5
The staff are very friendly and the rooms are beautiful

Posted by on Mar 30, 2020

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Comment from Hotel Management

Apr 13, 2020 by Shronette

Thank you

About the Holiday Inn New Orleans West Bank Tower, an IHG Hotel

Location 275 Whitney Ave, Gretna, LA 70053

Property Features

Holiday Inn New Orleans West Bank Tower, an IHG Hotel offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. Event space at this hotel measures 3614 square feet (336 square meters) and includes conference space. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower, an IHG Hotel. Free self parking is available. This 3-star Gretna hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 13 levels
  • 3614 sq ft of conference space
  • 336 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free long-term parking , Free self parking

Transport

  • Train station: New Orleans Union Passenger Terminal (6.8 km / 4.2 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Holiday Inn New Orleans West Bank Tower, an IHG Hotel offers 180 air-conditioned accommodations with safes and complimentary newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Pillow options
  • Bathtub
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.

Round House Bar and Grill - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cribs (infant beds) are available for USD 3.0 per stay.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Bank
  • Holiday Inn New Orleans West Bank Tower
  • Holiday Inn New Orleans West Bank Tower Gretna
  • Holiday Inn New Orleans West Bank Tower Hotel
  • Holiday Inn New Orleans West Bank Tower Hotel Gretna
  • Holiday Inn West Bank Tower
  • Holiday Inn West Tower New Orleans
  • Holiday Inn Gretna
  • Gretna Holiday Inn

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.