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"NICE PLACE, NICE SERVICE, VERY GOOG FOOD. NOT SO GOOD SERVICE IN THE POOL. NOT GOOD FOOD AT THE POOL. MANAGER PRESENT. GOOD VALET PARKING. NICE AT ... " More

By a verified traveler on Tue 16 May 2017

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Hotel Description

4-star historic hotel with 2 outdoor pools

In historical district

You'll be within 6 miles (10 km) of WTC-Morelos Convention Center and 12 miles (20 km) of Robert Brady Museum. Cuauhnahuac Regional Museum is within 12 miles (20 km) and Jardines de México is within 16 miles (25 km).

Full-service spa, dining

This historic hotel features a full-service spa, 2 outdoor pools, and a restaurant. Enjoy the gym and perks like free valet parking and free WiFi. There's a bar/lounge on site, and a 24-hour front desk and wedding services are also provided.

Superior Room King

Bed Count 1 King Bed Maximum Occupancy 4 Max
$128* Per night/room Apr 4 - Apr 5

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Suite (Double)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 1 King Bed (Master)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca ratings based on 4 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Everyone (1) Family (1)
1 out of 5
I did not like that they say I did not pay Two nights. They said I only paid one night. So I will have to pay the 2nd night.😡😩

Posted by on Oct 12, 2019

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Comment from Hotel Management

Nov 20, 2019 by Good evening

In whose name was the reservation? I am waiting Thank you

4 out of 5

VERY GOOG

Pros: INSTALLATIONS
Cons: POOL SERVICE AND FOOD
Location: DID NOT GO OUT
NICE PLACE, NICE SERVICE, VERY GOOG FOOD. NOT SO GOOD SERVICE IN THE POOL. NOT GOOD FOOD AT THE POOL. MANAGER PRESENT. GOOD VALET PARKING. NICE ATMOSPHERE EXCLLENT INSTALATIONS

Posted by , from MEXICO CITY on May 16, 2017

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5 out of 5

Memorable stay in a Mission!

Pros: spetacular grounds & buildings
Cons: expensive food
Historic style and sophistication. The grounds and amenities were fantastic. Lmited English speakers, so guests need to have some knowledge of speaking spanish. Wish breakfast could be included with the room rate, very expensive ($20-25 buffet saturday and sunday). Close to town to walk to the square, we happened upon a locals soccer game that was fantastic. Fun!

Posted by , from Denver, CO, USA on Oct 25, 2012

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5 out of 5

An amazing Hacienda!

Pros: Free Internet, Quiet, original construction
Cons: Nothing close, Poor breakfast
The place is amazingly renovated. The Hacienda still keeps its originals. The construction is great. I stayed in a Siute an it is by far the most original room I have ever stayed. The only thing that could be better is the food service and a shuttle service to Cuernavaca.

Posted by on May 9, 2012

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About the Fiesta Americana Hacienda San Antonio El Puente Cuernavaca

Location Reforma No 2, Real del Puente, Xochitepec, MOR 62790

Property Features

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca offers its guests 2 outdoor swimming pools and a fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 4639 square feet (431 square meters) and includes conference space. Spa services, a library, and a terrace are also featured at the historic Fiesta Americana Hacienda San Antonio El Puente Cuernavaca. Self parking and valet parking are free. Smoking is allowed in designated areas at this Colonial Xochitepec hotel.

  • 148 guestrooms or units
  • 2 levels
  • 8 buildings
  • 4639 sq ft of conference space
  • 431 sq m of conference space
  • Built in 2002
  • Poolside lounge chairs
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Fiesta Americana Hacienda San Antonio El Puente Cuernavaca offers 148 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch flat-screen televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include espresso makers and complimentary bottled water. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Espresso maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet

Food & Drink

La Distral - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

2 outdoor swimming pools are on site along with a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Golfing nearby

Spa Services

Spa Cozalli has 2 treatment rooms. Services include massages.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 2
  • Minimum age to access spa is 18
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at 11:00 PM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: MXN 1300 per pet, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.

For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 1300 per pet, per stay
  • Service animals are exempt from fees
  • Firewood fee: MXN 1200 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca
  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel
  • Fiesta Americana Hacienda Ant
  • Fiesta Americana Hacienda San Antonio El Puente Cuernavaca Hotel

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.