Hollywood Mirage - Excel Hotels & Resorts

3.5 star property
Family-friendly 3.5-star aparthotel near Siam Park

Choose dates to view prices

Hollywood Mirage - Excel Hotels & Resorts

Photo gallery for Hollywood Mirage - Excel Hotels & Resorts

2 outdoor pools, pool umbrellas, sun loungers
Property grounds
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Blackout drapes, iron/ironing board, free WiFi, bed sheets
Suite, 3 Bedrooms | Private kitchen | Fridge, microwave, stovetop, coffee/tea maker

Overview of Hollywood Mirage - Excel Hotels & Resorts

Reviews
8.6

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • KitchenKitchenKitchen
  • Outdoor SpaceOutdoor SpaceOutdoor Space
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle Sierra Nevada, sn, Arona, Santa Cruz de Tenerife, 38650
  • Popular LocationLos Cristianos Beach19 min walk
  • Popular LocationSiam Park6 min drive
  • Popular LocationPlaya de las Américas10 min drive
  • AirportTenerife (TFS-Tenerife South)13 min drive

Room options

Studio

  • Studio
  • 1 bathroom
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Studio, Sea View

  • Studio
  • 1 bathroom
  • Sea view
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms

  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 2 Bedrooms, Sea View

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Sofa Bed

Apartment, 1 Bedroom

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Apartment, 1 Bedroom, Ocean View

  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

About the neighborhood

Arona

In suburbs.Within 2 miles (3 km) of this Arona aparthotel, you'll find Playa De Los Tarajales and Los Cristianos Beach. Playa Callao and Chayofita Hill are also within 2 miles (3 km).

What's nearby

  • Los Cristianos Beach - 19 min walk
  • Siam Park - 6 min drive
  • Las Vistas Beach - 8 min drive
  • Playa de las Américas - 10 min drive
  • Fañabé Beach - 10 min drive

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • Bella Roma - 1 min walk
  • Restaurante Pailebot - 17 min walk
  • The Vault Bar Tenerife - 8 min walk
  • Mercado la Pepa - 7 min walk
  • Los Tarajales - 15 min walk

About this property

Entire place

Hollywood Mirage - Excel Hotels & Resorts

Family-friendly 3.5-star aparthotel near Siam Park
Hollywood Mirage - Excel Hotels & Resorts offers its guests 2 outdoor swimming pools and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A library, a terrace, and a complimentary children's club are also featured at the family-friendly Hollywood Mirage - Excel Hotels & Resorts.

Smoking is allowed in designated areas at this 3.5-star Arona aparthotel.

  • 335 guestrooms or units
  • Deli
  • Kid's club (free)
  • Beach lounge chairs
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hollywood Mirage - Excel Hotels & Resorts offers 335 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and complimentary toiletries.

This Arona aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

Languages

English, French, German, Italian, Russian, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach loungers
  • Beach umbrellas
  • Free beach shuttle

Pool/Spa

  • 2 outdoor pools
  • Massage
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Street parking available
  • Airport shuttle available
  • Free area shuttle
  • Area shuttle
  • Free beach shuttle

Family friendly

  • Baby bath
  • Bed rails
  • Children's games
  • Children's pool
  • Free children's club
  • Highchair
  • Stair gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:30 AM–11:00 AM for a fee: EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Bedrooms

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Library
  • TV in common areas

Outdoor areas

  • Balcony
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Blackout drapes
  • Concierge services
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the suburbs

Things to do

  • Arcade/game room on site
  • Billiards/pool table on site
  • Children's pool on site
  • Free children's club on site
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 335 units
  • Garden
  • Reception hall

Policies

Check-in

Check-in start time: 5:00 PM; Check-in end time: noon
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 for adults and EUR 6.5 for children
  • Housekeeping is available for an additional fee and varies based on unit size
  • In-room safe fee: EUR 12 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Parties and events are allowed on site
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Some rooms at this property are not suitable for children. Please add child ages in the search parameters to display available rooms. No onsite parking is available. Guests must contact this property in advance to reserve cribs/infant beds. This property accepts Visa, Mastercard, American Express, and cash. Parties and events are allowed on site. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Suites Mirage Aparthotel Arona
Suites Mirage Arona
Suites Mirage Aparthotel
Hollywood Mirage
The Suites at The Mirage
Hollywood Mirage Excel Hotels Resorts
Hollywood Mirage - Excel Hotels & Resorts Arona
Hollywood Mirage - Excel Hotels & Resorts Aparthotel
Hollywood Mirage - Excel Hotels & Resorts Aparthotel Arona

Frequently asked questions

How close is Hollywood Mirage - Excel Hotels & Resorts to the airport?

Hollywood Mirage - Excel Hotels & Resorts is 9.4 mi (13-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

Does Hollywood Mirage - Excel Hotels & Resorts have an airport shuttle?

Airport shuttle services are not available at Hollywood Mirage - Excel Hotels & Resorts.

How close is Hollywood Mirage - Excel Hotels & Resorts to the beach?

This aparthotel is a short 14-minute walk from Playa De Los Tarajales and 4.3 mi (8-min drive) from Fañabé Beach. Don't forget your sunscreen!

Does Hollywood Mirage - Excel Hotels & Resorts offer free breakfast?

Free breakfast isn’t provided at Hollywood Mirage - Excel Hotels & Resorts, but buffet breakfast is offered for a fee of EUR 13 for adults and EUR 6.5 for children. It's available every day from 8:30 AM to 11:00 AM.

Is there a casino at Hollywood Mirage - Excel Hotels & Resorts?

No, there is no casino at this aparthotel.

What time is check-in at Hollywood Mirage - Excel Hotels & Resorts?

Check-in start time: 5:00 PM; Check-in end time: noon.

Is there free parking at Hollywood Mirage - Excel Hotels & Resorts?

Free parking is not available at this aparthotel.

Does Hollywood Mirage - Excel Hotels & Resorts have a pool?

Hollywood Mirage - Excel Hotels & Resorts features 2 outdoor pools and a children's pool.

Does Hollywood Mirage - Excel Hotels & Resorts have a restaurant?

Yes, there is a restaurant on site.

Does Hollywood Mirage - Excel Hotels & Resorts have a spa?

This aparthotel doesn't have a spa, but it does offer massages.

How close is Hollywood Mirage - Excel Hotels & Resorts to downtown Arona?

Hollywood Mirage - Excel Hotels & Resorts is 0.6 mi away from Los Cristianos.

Hollywood Mirage - Excel Hotels & Resorts Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 280 out of 636 reviews" "
Rating 8 - Good. 251 out of 636 reviews" "
Rating 6 - Okay. 72 out of 636 reviews" "
Rating 4 - Poor. 23 out of 636 reviews" "
Rating 2 - Terrible. 10 out of 636 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

David Anthony

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jan 2024

10/10 Excellent

Scott

Stayed 4 nights in Jan 2024

8/10 Good

Aruney

Traveled with family
Liked: Cleanliness, amenities
The hotel has a very nice view and pool is amazingly clean. It would have helped when checking in if the host explained a bit regarding pool times it seemed a bit rushed and didn’t really clarify regarding the shuttle bus times. The hotel is on a massive hill and therefore can be difficult to get to back and forth but understand this is for the views. Also should have been notified earlier regarding apartment having boiler therefore limited amount of warm water and that refilling can take over 2 hrs which can be inconvenient. Breakfast was really good plenty of options savoury and sweet, and each day options varied which prevented fatigue. Amazing view whilst having breakfast. Staff working at the breakfast service were lovely and attentive to guests, a big shout out to Camesse who made our experience at Hollywood mirage memorable as greeted us and engaged with us and other guests which is nice especially when you come on holiday.
Stayed 3 nights in Jan 2024

8/10 Good

Akos

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The pictures of the hotel rooms were probably taken years ago. The furniture is outdated, especially in the downstairs area of the apartments. Maintenance needs to be approved. However the experience as a whole is good, food was wonderful, wide choices available, very tasty, the pool areas are wonderful, employees are very friendly and helpful, prices are good, there is a grocery shop in the facility with good prices and wide variety of goods.

10/10 Excellent

Matthew

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Jacqui

Liked: Cleanliness, room comfort
Not all bad, would stay again.
Rooms are practical and well equipped but bathrooms need a make over. Not great if you don't like steep hills. Pools are good, main one has entertainment, but there are two other quieter ones. Supermarket is well stocked and fairly priced. I would come back as it's better than some I saw.
Stayed 4 nights in Jan 2024

10/10 Excellent

Steve

Liked: Cleanliness
Stayed 8 nights in Jan 2024

10/10 Excellent

John

Liked: Cleanliness, room comfort
Welcoming and relaxing
Good communication prior to arrival, a spacious pleasant room and nice views. The so-called 'cardiac-hill' is an easy walk up a few sets of stairs or via the road but nothing too demanding if you are reasonably fit.
Stayed 7 nights in Jan 2024

4/10 Poor

Alan

Stayed 21 nights in Dec 2023

4/10 Poor

Christine

Traveled with family
Disliked: Cleanliness
Stayed 4 nights in Dec 2023