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NH Collection Palacio de Tepa

5.0 star property
5-star luxury hotel near Puerta del Sol

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Photo gallery for NH Collection Palacio de Tepa

Indoor pool
Premium Room | Premium bedding, minibar, in-room safe, desk
Premium Room | Premium bedding, minibar, in-room safe, desk
Lunch and dinner served, Mediterranean cuisine
Exterior detail
Reviews
9.2

Wonderful

Popular amenities

  • Pet friendlyPet friendlyPet friendly
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry

Explore the area

Map
Calle de San Sebastián 2, Madrid, Madrid, 28012
  • Popular LocationPuerta del Sol4 min walk
  • Popular LocationPlaza Mayor7 min walk
  • Popular LocationGran Via9 min walk
  • AirportMadrid (MAD-Adolfo Suárez Madrid-Barajas)22 min drive

Room options

View all photos for Premium Room

Premium Room | Premium bedding, minibar, in-room safe, desk

Premium Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room

Premium bedding, minibar, in-room safe, desk

Family Room

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 2Ad + 2Ch with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 2Ad + 2Ch with View)

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Room (View)

Deluxe Room (View) | Premium bedding, minibar, in-room safe, desk

Deluxe Room (View)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite (View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (View)

  • Sleeps 2
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Junior Suite (Extra Bed 3 Ad with View)

Premium bedding, minibar, in-room safe, desk

Junior Suite (Extra Bed 3 Ad with View)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 1 Queen Bed and 1 Large Twin Bed

View all photos for Family Room (2 Adults + 1 Child)

Premium bedding, minibar, in-room safe, desk

Family Room (2 Adults + 1 Child)

  • Sleeps 3
  • 1 Double Bed, 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Family Room (3 Adults)

Premium bedding, minibar, in-room safe, desk

Family Room (3 Adults)

  • Sleeps 3
  • 1 King Bed and 1 Large Twin Bed OR 2 Twin Beds and 1 Large Twin Bed

View all photos for Deluxe Single Room, 1 Double Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Single Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 269 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Indoor pool
Barceló Torre de Madrid
Pool
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (1003)
The price is $424
per night
$466 total
includes taxes & fees
May 9 - May 10
Barceló Torre de Madrid

About the neighborhood

Madrid

Madrid Centro stay.A stay at this Madrid Centro hotel places you steps from Plaza de Santa Ana and a 5-minute walk from Puerta del Sol. Plaza Mayor and Gran Via are also within half a mile (1 km).

What's nearby

  • Puerta del Sol - 4 min walk
  • Plaza Mayor - 7 min walk
  • Gran Via - 9 min walk
  • Prado Museum - 11 min walk
  • Royal Palace of Madrid - 15 min walk

Getting around

  • Anton Martin Station - 3 min walk
  • Madrid (XOC-Atocha Train Station) - 16 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • Café Central - 1 min walk
  • Lateral - 1 min walk
  • Cervecería Alemana - 2 min walk
  • La Rollerie - 2 min walk
  • Pez Tortilla - 2 min walk

About this property

NH Collection Palacio de Tepa

5-star luxury hotel near Puerta del Sol
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and 3 meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 646 square feet (60 square meters) and includes conference space. A 24-hour fitness center, spa services, and a library are also featured at the luxury NH Collection Palacio de Tepa. For a fee, parking is available.

This 5-star Madrid hotel is smoke free.

  • 1 building
  • 83 guestrooms or units
  • 5 levels
  • 646 sq ft of conference space
  • 60 sq m of conference space
  • Built in 2010
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
NH Collection Palacio de Tepa offers 83 accommodations with MP3 docking stations and minibars. Beds feature premium bedding. A pillow menu is available. 43-inch LCD televisions come with satellite channels.

Bathrooms include bathtubs, bathrobes, slippers, and complimentary toiletries. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms and couples treatment room(s). Services include massages.

Awards and affiliations

The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Property amenities

Family friendly

  • Soundproofed rooms

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 40 per day)
  • Valet parking on site (EUR 40 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 8:00 AM–11:30 AM on weekends; EUR 30.90 for adults and EUR 30.90 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • 43-inch LCD TV with satellite channels
  • MP3 dock

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 35 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately EUR 30.90 for adults and EUR 30.90 for children
  • Valet parking fee: EUR 40 per day
  • Nearby parking fee: EUR 40 per day (656 ft away)
  • Pet fee: EUR 35 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Union Pay, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Nh Palacio
Nh Palacio Tepa
Nh Palacio Tepa Hotel
Nh Palacio Tepa Hotel Madrid
Nh Palacio Tepa Madrid
NH Collection Palacio Tepa Hotel Madrid
NH Collection Palacio Tepa Hotel
NH Collection Palacio Tepa Madrid
NH Collection Palacio Tepa
Nh Palacio De Tepa Hotel Madrid
NH Collection Palacio de Tepa Hotel
NH Collection Palacio de Tepa Madrid
NH Collection Palacio de Tepa Hotel Madrid

Frequently asked questions

How close is NH Collection Palacio de Tepa to the airport?

NH Collection Palacio de Tepa is 10.3 mi (23-min drive) away from the Adolfo Suarez Madrid-Barajas Airport (MAD) airport, the closest popular airport to the property.

How much does it cost to stay at NH Collection Palacio de Tepa?

As of Apr 25, 2024, prices found for a 1-night stay for 2 adults at NH Collection Palacio de Tepa on Apr 30, 2024 start from $207.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does NH Collection Palacio de Tepa have an airport shuttle?

Airport shuttle services are not available at NH Collection Palacio de Tepa.

Does NH Collection Palacio de Tepa offer free breakfast?

Free breakfast isn’t provided at NH Collection Palacio de Tepa, but cooked-to-order breakfast is offered for a fee of EUR 30.90 for adults and EUR 30.90 for children. It's available on weekdays from 7:00 AM to 10:30 AM and weekends from 8:00 AM to 11:30 AM.

Is there a casino at NH Collection Palacio de Tepa?

No, there is no casino at this hotel, but Casino Gran Via (11-min walk) is nearby.

What time is check-in at NH Collection Palacio de Tepa?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at NH Collection Palacio de Tepa?

Free parking is not available at this hotel. Valet parking is available for EUR 40 per day.

Does NH Collection Palacio de Tepa have a pool?

NH Collection Palacio de Tepa does not have a pool.

Does NH Collection Palacio de Tepa have a restaurant?

NH Collection Palacio de Tepa is home to Entre Letras, which features Mediterranean cuisine.

Does NH Collection Palacio de Tepa have a spa?

This hotel doesn't have a spa, but it does offer massages.

How close is NH Collection Palacio de Tepa to downtown Madrid?

NH Collection Palacio de Tepa is 0.2 mi away from Madrid.

NH Collection Palacio de Tepa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1001 reviews" "
Rating 8 - Good. 253 out of 1001 reviews" "
Rating 6 - Okay. 54 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 7 out of 1001 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linyu Flores

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
after a first night in a small and noisy room they upgraded both of us, that was just perfect
Stayed 3 nights in Jan 2024

10/10 Excellent

Alvar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Parissa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was attentive. The room (junior suite) was spacious and comfortable. The location was excellent as we could walk to all the main attractions that we wanted to see in Madrid.
Stayed 2 nights in Dec 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Gerald

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Great location and breakfast
Stayed 2 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

6/10 Okay

M

Traveled with group
Disliked: Staff & service
Ok, Probably Better Places Nearby
The hotel has a nice lobby and the breakfast buffet was very good. We had a few pretty simple issues during our stay that management struggled to resolve. First off, there was no blind on our windows which made it very bright and difficult to sleep. When we told management, they checked and said the blinds were motorised blinds, but were broken. After we complained that this made it difficult to sleep, they offered to move us to a different (worse) room. They offered a larger room but said we would have to pay the difference. We eventually ended up in a smaller room. They also offered us nothing to compensate for the lack of blinds and the hassle of moving, which I found a bit unimpressive. Overall the hotel has some things missing and broken, and the furnishing in the rooms wasn't particularly nice. The location of the hotel is very convenient and central with lots of bars and restaurants right outside.
Stayed 3 nights in Nov 2023

8/10 Good

Ramon

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat disappointed as there was no air conditioning available. My recollection from previous stays at this hotel was that we had air conditioning that we could control in the room regardless of season!
Stayed 2 nights in Nov 2023

10/10 Excellent

Bryan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Noisy neighborhood, but well worth it
The staff and rooms were lovely. The neighborhood is vibrant, but noisy, though the rooms have multiple layers of shutters which help mitigate that somewhat. This neighborhood does not sleep, so do not expect complete quiet. Location is right in the middle of everything.
Stayed 4 nights in Nov 2023

10/10 Excellent

Lindsey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location, very friendly and helpful staff. Lovely big room, which is lovely and clean. You can easily walk to all the sites as well
Stayed 1 night in Oct 2023