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4.3 out of 5

"Staff so friendly and nice rooms!! " More

By a verified traveler on Thu 07 Mar 2024

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Hotel Description

Hotel with 1 indoor pools, connected to the airport in Alcoa

Close to airport

Within 6 miles (10 km) of this Alcoa hotel, you'll find Capitol Theatre and Maryville College. Cades Cove Museum and Foothills Mall are also within 6 miles (10 km).

Free shuttle, parking

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and free airport shuttle. Enjoy the 24-hour gym and perks like free self parking and a free area shuttle.

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$144* Per night/room Apr 28 - Apr 29

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room (Parlor)

Bed Count room.options.bedSize.SofaBed.Singular Maximum Occupancy 2 Max

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Knoxville Airport ratings based on 31 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Knoxville Airport

Everyone (17) Couples (2) Family (9)
5 out of 5
Staff so friendly and nice rooms!!

Posted by on Mar 7, 2024

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Comment from Hotel Management

Mar 9, 2024 by Monique Ayala - Front of House Manager

Thank you for your recent stay! We appreciate your feedback.

5 out of 5

Posted by on Dec 18, 2023

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Comment from Hotel Management

Jan 10, 2024 by Monique Ayala - Front of House Manager

Thank you for your stay! We appreciate the feedback.

5 out of 5

Posted by on Nov 23, 2023

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Comment from Hotel Management

Jan 10, 2024 by Monique Ayala - Front of House Manager

Thank you for your stay! We appreciate the feedback.

5 out of 5

Posted by , from FREMONT on Oct 11, 2023

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Comment from Hotel Management

Nov 3, 2023 by Monique Ayala - Front of House Manager

Thank you for your stay! We appreciate the feedback.

3 out of 5
Bar area is very nice and friendly staff in the bar. Front desk staff is very unprofessional and very uninformative when it comes to property features.

Posted by , from Orlando on Sep 1, 2023

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Comment from Hotel Management

Sep 4, 2023 by Monique Ayala - Front of House Manager

Thank you for your recent stay! We appreciate the feedback!

3 out of 5

Posted by on Jan 22, 2023

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Comment from Hotel Management

Mar 6, 2023 by Monique Ayala - Front of House Manager

Thank you for your recent stay! We greatly appreciate your feedback!

5 out of 5
Very nice staff.

Posted by on Dec 25, 2022

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Comment from Hotel Management

Dec 27, 2022 by Monique Ayala - Front of House Manager

We appreciate your feedback! Thank you for your recent stay!

5 out of 5
Would stay again.

Posted by on Nov 27, 2022

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Comment from Hotel Management

Nov 28, 2022 by Monique Ayala - Front of House Manager

We appreciate the positive feedback! Thank you for your recent stay!

5 out of 5
Room 233 tub didn’t drain. Also i realized I dropped a decorative jewelry pin with the name Sabrina on it and forgot to pick it up. Called the front desk after checkout when I realized it. They were polite and transferred me to housekeeping. Housekeeping stated they would look into it and phone me back. I never received a call back so a few hours later I called again, was transferred to housekeeping and left a detailed follow up message with my number again. Never received a call back.

Posted by , from HELENVILLE on Aug 25, 2022

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5 out of 5
Everyone was supper nice! Always enjoy staying there. Larry is the best!

Posted by on May 29, 2022

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Comment from Hotel Management

Jun 12, 2022 by Monique Ayala-Assistant Front Office Manager

We appreciate your feedback and we hope you choose us again the next time you are in the Knoxville area!

About the Hilton Knoxville Airport

Location 2001 Alcoa Hwy, Alcoa, TN 37701

Property Features

Hilton Knoxville Airport offers its guests an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 17 meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hilton Knoxville Airport. An area shuttle within 5 mi and a roundtrip airport shuttle (available 24 hours) are free. Free self parking is available. This Alcoa hotel is smoke free.

  • 241 guestrooms or units
  • 6 levels
  • Built in 1982
  • Poolside lounge chairs
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet , Wireless internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 5 mi, and shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hilton Knoxville Airport offers 241 accommodations with MP3 docking stations and safes. 55-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Alcoa hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • MP3 dock
  • In-room dining (limited hours)
  • HD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Coopers Restaurant - This restaurant serves breakfast, lunch, and dinner.

Landings Lounge - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Water skiing nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Pool hoist on site
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1:00 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 1 PM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Comprehensive food waste policy
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Protective clothing is available to guests
  • Food service has been amended for enhanced safety
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Children stay free
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 11.95 for adults and USD 11.95 for children
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Hotel Knoxville Airport
  • Hilton Knoxville Airport
  • Knoxville Airport Hilton
  • Alcoa Hilton
  • Hilton Alcoa
  • Hilton Hotel Alcoa
  • Hilton Knoxville Airport Hotel Alcoa
  • Hilton Knoxville Airport Hotel
  • Hilton Knoxville Airport Hotel
  • Hilton Knoxville Airport Alcoa
  • Hilton Knoxville Airport Hotel Alcoa

You should know

  • Pool access available from 6:00 AM to 11:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.