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4.3 out of 5

"All the staff waa very friendly and professional. We highly recommend this hotel " More

By a verified traveler on Mon 19 Dec 2022

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Hotel Description

4-star beachfront hotel near West Bay Beach

Beachfront retreat

With a stay at this Roatan hotel, you'll be steps from Tabyana Beach and a 5-minute walk from West Bay Mall. West Bay Beach and Penelope's Island Emporium are also within half a mile (1 km).

Private beach, dining

This hotel features a private beach, a full-service spa, and a restaurant. Enjoy beachfront dining and relax with sun loungers and beach umbrellas. Enjoy the outdoor pool and perks like free self parking and a free airport shuttle.

Premium Condo, 1 King Bed with Sofa bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Condo, Beach View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Premium Condo, 2 Bedrooms, Beach View

Bed Count 2 King Beds Maximum Occupancy 6 Max

Premium Condo, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 8 Max

Junior Double Room, 2 Double Beds, Garden View

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Grand Roatan Caribbean Resort ratings based on 7 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Grand Roatan Caribbean Resort

Everyone (4) Couples (1) Family (2)
5 out of 5
All the staff waa very friendly and professional. We highly recommend this hotel

Posted by , from Hialeah on Dec 19, 2022

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Comment from Hotel Management

Dec 23, 2022 by Carlos Lopez

Dear Obed,Thank you very much for your valuable comment.We will be happy to host you back in a near future.Sincerely,

5 out of 5
I loved the friendliness of the staff and how flexible they were after we arrived well before check-in. They held our bags at the front desk while we were able to start enjoying the amenities that the resort offers.

Posted by on Jan 9, 2020

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Comment from Hotel Management

Jan 22, 2020 by Brittney W. Lemus

Dear Guest, It is very great to know our staff met your expectations is the quality service we provide to all guest. We are happy to know you had a wonderful stay with us. Sincerely,

3 out of 5
Don't be fooled. Two full blown construction projects happening on this property. Took my family for a relaxing beach vacation and listened to a backhoe run for 4 days straight. The backhoe was running directly in front of the pool and could be heard from the restaurant and beach as well. It was very unnerving. When the backhoe was done you could hear the other construction project. The construction went on every single day of our 10 day stay, even the weekends. Saws going through metal, hammers and trucks. This could especially be heard from the water. Not what we expected for the price and a "4 star resort". When we made our reservation there was no mention of these projects going on. I would have booked a more relaxing property. I sent my concerns to the property and the concerns where ignored. Never received a reply.

Posted by , from usa on Jul 17, 2019

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Comment from Hotel Management

Jul 18, 2019 by Carlos Lopez

Dear Guest, Greetings and thank you for taking the time to review your vacation stay while lodging with us. First and foremost, we would like to extend our sincerest apologies for any inconveniences you may have encountered during your stay. During the time you lodged with us, due to the favorable weather conditions; our engineers informed us at the very last minute that they would have to move forward with the heavy machinery and drilling; we are so very sorry that this coincided with your vacation; this was a little out of our reach at that very moment. Please note that the noise stage is over and we hope once our project is complete; we get the chance to make it up to you sometime in the future. Please contact us directly and we will do our best to satisfy your request. Best Regards

5 out of 5

Fantasy island experience

Best island experience ever, staff very attentive, whent above and beyond their duties, the food was excellent clean and delicious, best pina coladas I have tasted ( thank you Alvaro). Beautiful transition from snorkeling on the reefs than getting out and chilling at the infinity pool, wish I could stayed longer.

Posted by , from B on Jul 19, 2017

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Comment from Hotel Management

Sep 8, 2017 by MW

Thank you for choosing Grand Roatan for your vacation! We are so happy to hear that you enjoyed your stay. We hope to see you again sometime in the near future.

5 out of 5

Upscale, private location.

Amazing hotel. Modern rooms. Very friendly staff. Hotel at very end of beach which provides privacy from grounds and vendors. Best snorkeling directly in front of hotel. Absolutely recommend to anyone whether traveling as friends, couples or families. This hotel can cater to your needs.

Posted by , from oregon on Jun 23, 2017

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4 out of 5

Nice Resort, beautiful grounds

The resort is located on rhe best section of beach in West Bay. The rooms are set up and away from the beach and pool area, so while there's not really a ocean view, they are very private and quiet. The staff was great and very helpful. The pool area is very nice and never crowded since everyone is on the beautiful beach!

Posted by , from Wisconsin on Feb 19, 2017

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Comment from Hotel Management

Mar 7, 2017 by re

Dear Debbie, We are known for being located on one of the best spots on West Bay Beach and having a fantastic area for snorkeling to all guest. Our accommodations are suitable for everyone and we are happy to know you enjoyed yours while lodging with us. Thank you very much for sharing your feedback regarding your stay with us. Sincerely, Brittney W. Lemus

3 out of 5

Best for snorkeling

Pros: Its location (best for snorkeling)
Cons: Control construction noise - Better breakfast buffet - Free water for the length of the stay
Location: Location is great - close from a lot of restaurants and supermarket. No need to take a boat to go snorkeling
Beautiful setting, great beach (beside the sand fleas) ans super snorkeling. However, before to book your next stay, wait that the additional cabanas construction is over. Not pleasant to be waken up at 8:00AM while vacationing and not be able to take an afternoon nap in the room because of the noise. Food is very good, however breakfast buffet is super limited (not even black tea was available). Despite the fact that it is not advise to drink tap water, only two bottles of water are offered upon arrival to the room (after we called front desk to make sure they bring them over), then be prepared to pay for the extra ones.

Posted by , from Washington DC on Nov 24, 2015

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About the Grand Roatan Caribbean Resort

Location West Bay Road, Roatan, Bay Islands 90241

Property Features

Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Grand Roatan Caribbean Resort like an outdoor pool and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. WiFi is available in public spaces for a fee. This beach hotel also offers a 24-hour fitness center, a garden, and a terrace. Self parking is free. Smoking is allowed in designated areas at this 4-star Roatan hotel.

  • 48 guestrooms or units
  • 3 levels
  • 2 buildings
  • Continental breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Terrace
  • Garden
  • Outdoor picnic space
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar

Family Friendly Amenities

  • On private beach
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Free area shuttle
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free airport shuttle, area shuttle within 3 kilometers, and ferry terminal shuttle
  • Parking: Free self parking

Room Amenities

Grand Roatan Caribbean Resort offers 48 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch plasma televisions come with premium digital channels. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and ceiling fans. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

  • Private balcony or patio
  • Sitting area
  • In-room dining (limited hours)
  • Plasma television
  • Digital channels
  • Premium channels
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Iron Shore Grill - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a private beach and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Scuba diving on site
  • Golf driving range on site
  • Volleyball on site
  • Golf lessons on site

Spa Services

Kao Kamasa Spa has 9 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 16 years old are not allowed in the spa. There are hot springs/mineral springs on site.

  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sauna in spa
  • Prenatal massage
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Hot springs/mineral springs in spa
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the ferry terminal. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Grand Roatan Caribbean Resort offers transfers from the ferry terminal. Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property is professionally cleaned

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Security system
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Grand Roatan Caribbean Resort
  • Grand Caribbean Resort
  • Grand Roatan Caribbean
  • Grand Roatan Caribbean Resort Bay Islands Honduras
  • Grand Roatan Caribbean Roatan
  • Grand Roatan Caribbean Resort Hotel
  • Grand Roatan Caribbean Resort Roatan
  • Grand Roatan Caribbean Resort Hotel Roatan

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.