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Reviews

4.2 / 5Very Good
29 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Galaxy Mall
    5 min drive
  • Popular Location
    Sepuluh November Institute of Technology
    6 min drive
  • Popular Location
    Royal Plaza Surabaya
    7 min drive
  • Airport
    Surabaya (SUB-Juanda)
    11 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area

    Surabaya

    Located in Surabaya, Novotel Samator Surabaya Timur is in an area with good shopping. Travelers who have shopping on the agenda can visit Royal Plaza Surabaya and Surabaya Town Square. Looking to enjoy an event or a game while in town? See what's happening at Gelora 10 November Stadium or Delta Stadium.

    Popular Location

    What's nearby

    • Galaxy Mall - 5 min drive
    • Airlangga University - 6 min drive
    • Sepuluh November Institute of Technology - 6 min drive
    • Royal Plaza Surabaya - 7 min drive
    • Surabaya Zoo - 8 min drive

    Getting around

    • Surabaya Gubeng Station - 26 min drive
    • Surabaya (SUB-Juanda) - 30 min drive

    Restaurants

    • FOOD EXCHANGE – Open daily.

    About this property

    Novotel Samator Surabaya Timur

    This smoke-free hotel features an outdoor pool, 2 bars/lounges, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, 24-hour room service, and concierge services. All 261 rooms offer free WiFi, 24-hour room service, and minibars. Guests will also find electric kettles, free bottled water, and desks.

    Property amenities

    Internet

    Available in all rooms: Free WiFi
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Roundtrip airport shuttle (surcharge) from 6:00 AM - midnight

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10 AM: IDR 145200 per person
    2 bars/lounges
    24-hour room service

    Things to do

    Fitness center
    Mini golf
    Outdoor pool

    Family friendly

    Mini golf
    Outdoor pool

    Conveniences

    Ballroom
    Banquet hall
    Front-desk safe
    Lockers available

    Guest services

    Concierge services
    Luggage storage
    Porter/bellhop

    Languages spoken

    English

    Business services

    Computer station
    Meeting rooms
    Conference center

    Outdoors

    Dock

    Spa

    Massages

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel

    More

    Smoke-free property

    Room amenities

    Bathroom

    Shampoo
    Soap
    Toilet paper
    Towels

    Food and drink

    Electric kettle
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    4.2

    Very Good

    5 - Excellent
    15
    4 - Good
    8
    3 - Okay
    4
    2 - Mediocre
    2
    1 - Poor
    0
    4.2
    Cleanliness
    4.2
    Service and Staff
    3.8
    Amenities
    4.4
    Property condition

    3/5

    • Liked: Staff & service, amenities

    No bluebird taxi stand so it is a pain to go anywhere, and our drivers were charged a parking fee when exiting after picking us up. Since the property is far from things, you have to take cabs if you don’t have a car. Get a taxi stand and don’t charge them parking to pick up or drop off guests.

    Stayed 5 nights in Feb 2020

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    New property in east surabaya

    Good brand new facility. However quite far from most actions and after hour, the traffic is quite bad it distract you to want to go elsewhere. Found an unclean sheets on day 1, the hotel said it is a red stain from make up or some thing but i thought it looks like dried blood. Quickly resolved and it is smooth sailing afterwards. Kudos to the quick service Breakfast is very good standard and quite good value. Lots of types of food ans desert and fruit is available

    Stayed 4 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 2 nights in Dec 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The environment is quiet, clean and safe. Good for business meeting and family vacation.

      Stayed 2 nights in Nov 2019

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