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Reviews

4.6 / 5Wonderful
189 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Tunjungan Plaza
    6 min walk
  • Popular Location
    BG Junction
    12 min walk
  • Popular Location
    Surabaya Plaza Shopping Mall
    14 min walk
  • Airport
    Surabaya (SUB-Juanda)
    19 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2020-02-17. Try updating your dates to see prices for your trip.

    About this area

    Surabaya

    Connected to the convention center and in the city center, Four Points by Sheraton Surabaya is in an area with good shopping. Travelers who have shopping on the agenda can visit Tunjungan Plaza and Grand City Surabaya. Surabaya Zoo and Suroboyo Carnival Night Market are also worth visiting.

    Popular Location

    What's nearby

    • Tunjungan Plaza - 6 min walk
    • BG Junction - 12 min walk
    • Surabaya Plaza Shopping Mall - 14 min walk
    • Submarine Monument (Monumen Kapal Selam) - 18 min walk
    • Masjid al Akbar - 3 min drive

    Getting around

    • Surabaya Pasar Turi Station - 7 min drive
    • Surabaya (SUB-Juanda) - 43 min drive

    Restaurants

    • Wrapped – Serves light fare daily.
    • Lime Restaurant – Restaurant offering international cuisine. Serves breakfast, lunch, and dinner daily. Kids' menu available.
    • Lobby Lounge – Pool-view lobby lounge. Serves light fare daily.

    About this property

    Four Points by Sheraton Surabaya

    A restaurant, an outdoor pool, and a 24-hour fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a coffee shop/café, and valet parking. All 293 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LED TVs. Guests will also find minibars, premium bedding, and coffee makers.

    Property amenities

    Internet

    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi and wired Internet

    Parking and transportation

    Free self parking
    Valet parking: IDR 50000 per stay
    24-hour roundtrip airport shuttle (surcharge)
    Airport shuttle on request

    Food and drink

    Buffet breakfast available for a fee daily 6 AM–10:30 AM: IDR 239580 for adults and IDR 119790 for children
    1 restaurant and 1 coffee shop/café
    1 bar
    24-hour room service

    Things to do

    24-hour fitness center
    Children's pool
    Outdoor pool
    Shopping mall

    Family friendly

    Children's pool
    Dry cleaning service
    Free cribs/infant beds
    Laundry facilities
    Outdoor pool
    Rollaway/extra beds (surcharge)

    Conveniences

    Ballroom
    Banquet hall
    Elevator
    Free newspapers in lobby

    Guest services

    24-hour front desk
    Concierge services
    Daily housekeeping
    Dry cleaning service
    Laundry facilities

    Languages spoken

    English

    Business services

    8 meeting rooms
    Business center

    Outdoors

    BBQ grill(s)
    Terrace

    Accessibility

    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Accessible bathroom
    In-room accessibility
    Roll-in shower
    Visual alarms in hallways
    Wheelchair-accessible business center
    Wheelchair-accessible fitness center
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel
    Wheelchair-accessible pool
    Wheelchair-accessible registration desk

    More

    Designated smoking areas

    Room amenities

    Bedroom

    Air conditioning
    Free cribs/infant beds
    Hypo-allergenic bedding
    Premium bedding
    Rollaway/extra beds (surcharge)

    Bathroom

    Free toiletries
    Hair dryer
    Shampoo
    Soap
    Toilet paper

    Entertainment

    43-inch LED TV

    Food and drink

    Coffee/tea maker
    Free bottled water
    Minibar

    More

    Connecting rooms available
    Desk
    Free newspapers
    Iron/ironing board
    Phone
    Safe
    Slippers
    4.6

    Wonderful

    5 - Excellent
    121
    4 - Good
    57
    3 - Okay
    9
    2 - Mediocre
    1
    1 - Poor
    1
    4.6
    Cleanliness
    4.7
    Service and Staff
    4.6
    Amenities
    4.5
    Property condition

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 1 night in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 2 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best hotel to stay

    We are pleased with all the services, very nice variety breakfast, lovely hospitality and handy position.

    Stayed 3 nights in Jan 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Best Staycation!

    It surpassed my expectation. Every staff was all very friendly and helpful. Kudos to whoever trained the staff! This four star hotel deserves a five star review. Breakfast super nice with mixture of western n eastern menu. Delicious n authentic tastes for room service menu as well. Good value for the money too. Changed room because of the smoking smell n they changed it right away with no hassle. Got the top floor n corner. Very nice view from the room. We stayed in premium type room. It was spacious n comfy. Bathroom had a bathtub. We stayed for four days. Best staycation. Thank you FP!

    Stayed 3 nights in Dec 2019

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Stayed 2 nights in Dec 2019

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