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Baymont by Wyndham Metropolis

2.5-star property
203 E Front St, Metropolis, IL 1-855-201-7819
2.8 out of 5
See all 19 travelocity Reviews

"No hot water. Shower dripping, toilet stool not secured down. Limited variety for complimentary breakfast. " More

By a verified traveler on Sun 03 Mar 2024

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Hotel Description

Enjoy the indoor pool at this Metropolis motel

In Metropolis

Within a 10-minute walk of the motel, you'll find Ohio River and Harrah's Metropolis. Americana Hollywood Museum and Superman Statue are also within half a mile (1 km).

Business services

This motel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and perks like free self parking.

Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 5 Max
$47* Per night/room May 1 - May 2

Double Room, Accessible

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Baymont by Wyndham Metropolis ratings based on 19 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Baymont by Wyndham Metropolis

Everyone (10) Couples (3) Family (2)
4 out of 5
No hot water. Shower dripping, toilet stool not secured down. Limited variety for complimentary breakfast.

Posted by on Mar 3, 2024

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Comment from Hotel Management

Mar 6, 2024 by Manager

Hello Sheila, We're sorry to hear about your experience and appreciate your feedback. Please feel free to reach out to our management team for further assistance with your concerns.

5 out of 5

Posted by on Oct 15, 2023

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Comment from Hotel Management

Nov 5, 2023 by Manager

Hello Richard,Thank you for your positive feedback! We are delighted to hear that you enjoyed your stay at our hotel. We strive to provide exceptional service and a comfortable experience for all our guests. We appreciate your kind words and look forward to welcoming you back in the future.

1 out of 5
It’s absolutely waste of money to go there I didn’t noticed that was near casino….the carpet is very dirty with the kids it was terrible to be here….absolutely garbage hotels …I think it’s okay for homeless peoples but not for any decent families not at all …I regret I would rather put more money to stay in decent places

Posted by , from OLATHE on May 16, 2023

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Comment from Hotel Management

May 17, 2023 by Manager

Hello ZOBAIDA, We are sorry to hear about those cleanliness issues, if it was reported to us during your stay, we would make sure to resolve it. We pride ourselves in make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it greatly if these things can be reported to us as we do not want this to happen again. We apologize that our service did not satisfy your expectations.

1 out of 5
All we needed was a clean room to be happy. The bathrooms clearly hadnt be cleaned in a long time. Old cobwebs, rings in the toilet, and hair in the tub.

Posted by on Aug 14, 2022

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Comment from Hotel Management

Aug 14, 2022 by Manager

Hello Tonya, I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience and it is troubling to know that you faced such an usual experience. We take this quite seriously and have shared your feedback with management so that appropriate steps can be taken. Thank you again for taking the time for sharing this experience and for your valuable business.,

3 out of 5
The room looked nothing like the pictures on line. Someone from your company really needs to go on property and check out these hotels what you see and what you get are not the same.

Posted by on May 2, 2022

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Comment from Hotel Management

May 3, 2022 by Manager

Hello virginia,Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

2 out of 5
clean

Posted by on May 1, 2022

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Comment from Hotel Management

May 2, 2022 by Manager

Hello Barbara, It means everything to us to hear the insights of our guests. Thank you for taking the time to communicate your feedback regarding our hotel. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

3 out of 5
The receptionist didn't say anything for over a minute. No breakfast as listed in stay description. Very noisy, you could hear everytime someone opened a door and it slammed shut.

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 8, 2022 by Manager

Hello Guest, We appreciate you giving your feedback about your recent experience in our hotel. I am sorry that our staff was not accommodating, and you felt you were treated in an unprofessional manner and I do apologize for any inconvenience or difficulty that you experienced. Guest satisfaction is top priority at our hotel, for that reason. We truly appreciate your comments regarding our staff, amenities, cleanliness, and hospitality. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.

5 out of 5

Posted by on Nov 7, 2021

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Comment from Hotel Management

Feb 6, 2022 by Manager

Thank you for the incredible rating. We are so glad we were able to provide you with such a wonderful experience and we hope to see you very soon!

5 out of 5

Posted by on Aug 2, 2021

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Comment from Hotel Management

Oct 31, 2021 by Manager

To see that we were able to provide our guest with such a wonderful experience is the highest compliment we can receive. Thank you so much for sharing!

3 out of 5
It’s an older and very big building. Great location, but definitely needs a remodel as opposed to patch jobs. Cigarette smell as soon as you enter the hallways and the room had an odd smell, someone else’s shirt under the bed and roach in the bathroom.

Posted by on May 28, 2021

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Comment from Hotel Management

May 30, 2021 by Manager

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

About the Baymont by Wyndham Metropolis

Location 203 E Front St, Metropolis, IL 62960

Renovations + Closures

The following facilities or services will be unavailable from January 27 2023 to September 29 2024 (dates subject to change):

  • Spa tub
  • Swimming pool

The property will be renovating from January 20 2023 to September 29 2024 (completion date subject to change). The following areas are affected:

  • Spa tub
  • Swimming pool

During renovations, the motel will make every effort to minimize noise and disturbance.

Property Features

Baymont by Wyndham Metropolis offers its guests an indoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Event space at this motel measures 576 square feet (54 square meters) and includes conference space. The business-friendly Baymont by Wyndham Metropolis also features a vending machine, a fireplace in the lobby, and laundry facilities. Free self parking is available. This Metropolis motel is smoke free.

  • 120 guestrooms or units
  • 2 levels
  • 2 buildings
  • 576 sq ft of conference space
  • 54 sq m of conference space
  • Business facilities
  • Conference space
  • Self-service laundry
  • Front desk (24 hours)
  • Newspapers for purchase
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • No smoking on site
  • Microwave in a common area

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Free self parking , RV, bus, truck parking

Transport

  • Parking: Free self parking

Room Amenities

Baymont by Wyndham Metropolis offers 120 accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Televisions come with premium cable channels. Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • Sitting area
  • Television
  • Cable channels
  • Premium channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

  • Casino nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 20.00 per pet, per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in

This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

Masks are required at the property for guests without COVID-19 vaccination

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).

  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Contactless food service / room service is not available
  • Reservation is not required for facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 18
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Baymont Inn Metropolis
  • Baymont Inn Motel Metropolis
  • Baymont Inn Metropolis Hotel Metropolis
  • Baymont Inn Metropolis Motel
  • Baymont Wyndham Metropolis Motel
  • Baymont Wyndham Metropolis
  • Baymont Inn Suites Metropolis
  • Baymont by Wyndham Metropolis Motel
  • Baymont by Wyndham Metropolis Metropolis
  • Baymont by Wyndham Metropolis Motel Metropolis

You should know

  • Pool access available from 10 AM to 10 PM.
  • Up to 4 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.