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"The staff is very nice and professional . The room was ok, it was clean, but i did see a roach " More

By a verified traveler on Thu 10 Oct 2019

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Hotel Description

Enjoy free breakfast at this Carson hotel

In Carson

You'll find The Home Depot Center and Dignity Health Sports Park within 2 miles (3 km) of this hotel. Porsche Experience Center and Hustler Casino are also within 3 miles (5 km).

Free breakfast

This hotel features free WiFi in public areas, laundry facilities, and self parking. Enjoy the free on-the-go breakfast each morning. A safe deposit box is provided and the front desk is staffed around-the-clock.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$148* Per night/room Mar 31 - Apr 1

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Los Angeles Carson ratings based on 10 Verified Reviews

Review Summary
2.2 out of 5 2.0 out of 5.0
Room cleanliness 2.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Extended Stay America Suites Los Angeles Carson

Everyone (7) Couples (1) Family (2)
1 out of 5
Stayed 1 night. Property was dirty and bad odor. Appliances were old and dirty, Had a sign telling guest to remove lines and sheets and to bring them to the front desk.

Posted by on Jan 7, 2023

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Comment from Hotel Management

Jan 8, 2023 by Hotel Management

Dear Jenny, Thank you for staying at our hotel and sharing your comments. We are very disappointed to read about the issues you encountered. Please accept our sincere apologies for not delivering the exceptional stay you deserved. We take our guest’s feedback seriously, and we hope you will stay with us again for a much-improved experience the next time your travels bring you this way.Sincerely,Hotel Management

1 out of 5
I was not able to check in they said it was over booked and did not have a room for me .

Posted by on Jan 3, 2022

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Comment from Hotel Management

Jan 5, 2022 by Hotel Management 

Carol, thank you for choosing us. We are sorry for the reservation issues you encountered at the time of check-in and that our hotel was overbooked and unable to accommodate you. We offer no excuses for this mix-up, and we apologize for the inconvenience. We understand the frustration and truly hope you will offer us another opportunity to serve you. Sincerely, Hotel Management

3 out of 5

Posted by on Dec 2, 2019

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3 out of 5
The staff is very nice and professional . The room was ok, it was clean, but i did see a roach

Posted by on Oct 10, 2019

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Comment from Hotel Management

Oct 11, 2019 by Hotel Management

Ellie, thank you for taking the time to review your experience and letting us know how we can improve. Although you liked our staff, we are sorry for the cleanliness issues you experienced in your room. We have shared your concerns with the housekeeping team to ensure a better experience going forward. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Sincerely, Hotel Management

2 out of 5
Pictures do not resemble the current condition of the hotel. Rooms are run down, scratches on the walls, old paint. The shower current bar was coming loose from the wall. When we first open the door, it had an odd oder, had to keep the window open through out our stay to keep the oder out. Hotel charges you for parking and there is no room service during your stay. Very disappointing and way overpriced for the current conditions.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Jan 30, 2019 by Hotel Management 

Thanks for being our guest. We sincerely apologize that our facility fell short of your standards. Your feedback with regard to the condition of our property will be discussed when we are in the process of finalizing our renovation plans. So till these plans are formulated our housekeeping and maintenance teams will try their best to keep our facilities clean and well-maintained. Please consider staying with us again so we can provide you with a comfortable experience. Sincerely, Hotel Management

3 out of 5

Posted by on Nov 30, 2018

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Comment from Hotel Management

Dec 1, 2018 by Hotel Management

Thank you for being our guest. We are pleased overall you enjoyed your stay, but it seems we missed meeting some of your expectations. We are sorry if we disappointed you and hope to have another opportunity to welcome you back soon. Sincerely, Hotel Management

1 out of 5

Ending up cancelling.

Pros: The staff were very courteous and professional and understood my request to cancel.
Cons: Hotel needs a complete makeover and update.
The room had an absolutely horrible smell, carpet was filthy dirty, bedspread had holes in them. Was shocked by the $15/night fee for parking. Was not informed of that ahead of time. The staff were very nice and courteous, however. This is the worst Extended Stay hotel that I have ever seen. I have stayed at many Extended Stays, and have never seen any in this condition. This hotel needs a complete makeover.

Posted by on May 7, 2018

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Comment from Hotel Management

May 8, 2018 by Hotel Management

We apologize our facilities were not up to your expectations and the inconvenience these caused. We can assure you that what you experienced is not acceptable, and we will be reviewing our guidelines to provide an improved experience for every guest entering our doors. We regret and hope to have a future opportunity to restore your confidence in us. Sincerely, Hotel Management

2 out of 5

Not all what it seems to be

Don't get me wrong it's close to a lot of different things but if you enjoy a lot of older people that starts making you think your at a retirement home vs a hotel, thin walls, weird odors throughout your stay, no hair dryer and a old fashion model hotel that desperately needs upgrades... go ahead book this place.

Posted by , from Phoenix, AZ on Jan 4, 2017

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1 out of 5

NEVER AGAIN!

Pros: Leaving!
Cons: Everything! See message above!
Location: Nothing!
They must think that because they have mini kitchens that they dont have to have anything else! If you book with Travelocity or 3rd party, they guarantee you a room but not the size! The rooms come with ants in your shower with you. You cant get new towels until you give them your dirty ones. There is no bathroom to use on the 1st floor. Their continental breakfast consist of coffee, granola bars and little muffins! I had to run back and forth to the front desk to get new keys cause they were not working. I would call the front desk and they would drop the calls after holding for 5 minutes. Very understaffed! My microwave did not work in one of our rooms! People above us were stomping very loud all night! No toiletries like soap or shampoo were in any of the rooms they put us in. One room they sent us too wasnt even cleaned yet!!!! You have to ask for dishes! No blow dryer in the bathroom. They do not have a computer to print your boarding passes, but they will print them for you! The staff was good but the hotel was horrible. Spills in the elevator and spit running down the wall. It was my daughters sweet 16 celebration and this hotel was the worst part of our trip!

Posted by , from Seattle Wa on Oct 4, 2016

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5 out of 5

Awesome stay

Plenty of places near by to dine. Clean room. Hallways smell, but rooms are spacious and clean. Newer building. Comfy bed. Great location

Posted by , from K on Jul 28, 2016

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About the Extended Stay America Suites Los Angeles Carson

Location 401 E Albertoni St, Carson, CA 90746

Property Features

Free breakfast is available daily. Public spaces have free WiFi. Extended Stay America Suites Los Angeles Carson also features a vending machine, coffee/tea in a common area, and laundry facilities. For a fee, parking is available. This Carson hotel is smoke free.

  • 107 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Extended Stay America Suites Los Angeles Carson offers 107 air-conditioned accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. A nightly turndown service is provided and housekeeping is offered on request. Amenities available on request include hair dryers.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Nightly turndown service
  • Hair dryer available
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 15 per day
  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Carson
  • Extended Stay America Los Angeles Aparthotel Carson
  • Extended Stay America Los Angeles Carson
  • Extended Stay America Los Angeles Carson Aparthotel
  • Extended Stay America Los Angeles Carson Hotel
  • Extended Stay America Los Angeles Carson
  • Extended Stay America Suites Los Angeles Carson Hotel
  • Extended Stay America Suites Los Angeles Carson Carson
  • Extended Stay America Suites Los Angeles Carson Hotel Carson

You should know

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.