"The spacious loft-style unit with 2 bathrooms, 2 bedrooms, kitchen area, and fireplace was a pleasure to return to after a long day of hiking and site ... " More
Tunnel Mountain District stay
Within a 15-minute walk of this Tunnel Mountain District aparthotel, you'll find Surprise Corner and Bow River. Victoria Glacier and Banff Centre for Arts and Creativity are also within 2 miles (3 km).
Sauna
This aparthotel's 2 spa tubs and sauna are among the featured amenities. Guests will appreciate free perks like free self parking and WiFi in public areas. A lobby fireplace, a picnic area, and express check-out are also on offer.
Free WiFi, kitchens
The 107 apartments feature well-equipped kitchens with refrigerators, stovetops, and dishwashers, as well as flat-screen TVs with DVD players. Free WiFi, balconies or patios, and sofa beds are also available.
Jun 3, 2023 by Pippa
Thank you for sharing your feedback. I am disappointed to hear that you would not return and felt that the room was old and unclean. I do wish that you had made us aware of your disappointment during your stay so we had the opportunity to rectify these issues to ensure you could have enjoyed the remainder of your visit. Our front desk is also manned 24/7 and we have a security team readily available for any disturbances that may occur onsite. In future, I would ask that you call the front desk to make us aware of any noise issues so we can rectify these immediately. We are a family friendly resort and do have a quiet time that we enforce. Our parking is on a first come, first serve basis but we do also have 2 underground parkades that are accessible to our guests. If parking ever is an issue, one of our team can always assist in checking the property and finding the best place for your vehicle. Again, I would like to apologize that your stay did not live up to expectations and hope that we have the opportunity to welcome you back in the future and provide you with the stay you deserve.
Hidden Ridge Resort offers its guests 2 spa tubs and a sauna. Public spaces have free WiFi. Tour/ticket assistance, barbecue grills, and a vending machine are also featured at Hidden Ridge Resort. Limited free parking is available on a first-come, first-served basis. This Banff aparthotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Parking (limited spaces)
Hidden Ridge Resort offers 107 accommodations, which are accessible via exterior corridors and feature DVD players and coffee/tea makers. Rooms open to balconies or patios. Accommodations are furnished with double sofa beds. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Kitchens offer refrigerators, stovetops, cookware/dishes/utensils, and dishwashers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Banff aparthotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.
2 spa tubs are on site. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Contactless check-out is available.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.