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4.1 out of 5

"The 500 resort credit wasn't a credit at all but a coupon book, that's very misleading. Other than that, it was a wonderful visit. The staff was amazi ... " More

By a verified traveler on Tue 17 Apr 2018

Hotel Description

All-inclusive beachfront property with 5 outdoor pools

On the beach

You'll find Sandy Beach and Maria Islands Nature Reserve within a 15-minute walk of this Vieux Fort property. Mankote Mangrove and Savannes Bay Nature Reserve are also within 3 miles (5 km).

All-inclusive

This all-inclusive property features free water park access, a full-service spa, and a nightclub. Spend a day at the beach surfing, or relax with sun loungers and beach umbrellas. Bring the family and enjoy the lazy river, free kid's club, and children's pool.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 250 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Other amenities include free minibar items, furnished balconies or patios, and premium bedding.

Harmony Deluxe Garden View- Adults Only

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Splash Premium Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Splash Deluxe Garden View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Harmony Junior Suite Ocean View - Adults Only

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Harmony Premium Ocean View - Adults Only

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Harmony Deluxe Ocean View - Adults Only

Bed Count 1 King Bed Maximum Occupancy 4 Max

Coconut Bay Beach Resort & Spa All Inclusive ratings based on 81 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Coconut Bay Beach Resort & Spa All Inclusive

Everyone (10) Couples (2)
4 out of 5

Posted by on Mar 5, 2019

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4 out of 5
The 500 resort credit wasn't a credit at all but a coupon book, that's very misleading. Other than that, it was a wonderful visit. The staff was amazing.

Posted by , from Virginia on Apr 17, 2018

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5 out of 5

Great Spot

Pros: Friendly staff, great food, lots of food options for sit down or buffet meals. Theme nights and events every night. Premium liquor served.
Cons: nothing
Location: It's isolated from other hotels as most island resorts are.
Beautiful resort, very clean, close to airport. The food is delicious with several specialty restaurants. Great spot for adults and children; with separate spots for each. Staff is so friendly, engaging, and accommodating. The only negative is the beach. There was a lot of seaweed when we were there. They cleaned it up quickly, but even so it isn't much of a beach resort. If you're looking for that this isn't the right spot for you. Despite that had a wonderful time and would recommend to others.

Posted by , from New York, NY on Mar 5, 2018

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5 out of 5

Did not want to leave this beautiful place!

We went for a short get away to celebrate our anniversary. I knew it was close to the airport and on the Atlantic (not the Caribbean side). The water was choppy and it was windy on the beach but it was very relaxing and beautiful. There is a new bar on the beach and the bartender, Eldon, was the best! There is a lot of turtle grass but they were constantly cleaning it up with a tractor. We hung out at the adult pool most of the day. It wasn't crowded and there were plenty of chairs and towels for the 4 of us each day we were there. Wendell and Kensha were very accommodating. We decided to do an excursion and Eric at the Concierge desk was very helpful. We had Ian as our guide/taxi driver and he was terrific. We visited the Pitons, the mineral springs and a botanical garden. The food at the resort was delicious. We all really liked Calabash and our dinner at La Luna. You have to pay extra for this dining experience but it was worth it (until the rain came and we got soaked). The rum bar was a fun place to hang out after dinner. The bartender, Avika, served us some amazing drinks. The only complaint I have is about the dinner reservations. I read on here that it can be difficult to get reservations once you arrive. I called the day before we came and someone at the front desk said they do not make reservations ahead of time. When we got there on Fri they said they did not have any openings in any of the restaurants until Sun. We were not happy about that.

Posted by , from Maryland on Feb 22, 2018

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4 out of 5

nice getaway

Pros: as above
Cons: restaurant reservation system needs to improve greatly ..but as i said they were willing to "fit us in" but should be better system for reservations
Location: botanical garden tour very good /view of pitons location great - close to airport saved lots of time!
clean but slightly dated room . liked the adult only pools and areas. pools seemed pretty clean and cared for. multiple restaurants .- but difficult to get reservations as wont take them ahead of time and are booked when you get there??? needs some work but they did eventually accomodate our request for seatings . great aqua aerobics with instructor Vernon- top notch workout! highlight of the activities ! good to great meals @ restaurants . friendly and very accomodating staff. esp liked Kensha, Eldon, Wendell, Avike, Jonelle. Most of the front desk staff helpful . breakfast buffet awesome and Brad and others there very quickly helpful. Eric -consierge very helpful and had can do attitude. Good beach experience despite being on the atlantic side of the island. CLOSE to airport a total perk! 4 minute shuttle ride! ( versus 1.5 hrs to castries)

Posted by , from PA on Feb 21, 2018

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4 out of 5

Coconut Bay - Saint Lucia

Pros: The property and staff were/are amazing. Well maintained hotel, even though it is and older facility, hats off to the owner/management team.
Cons: The bathrooms need to be expanded, too small for two people, however it still worked.
We had a wonderfully relaxing stay at this resort. While it is the only resort on the east coast of the island and only 5 minutes from the airport, we were amazed at how quiet the resort was. The staff is incredible, always happy to help and happy in general. I thought the resort had to be only 50% occupied, we were surprised when we found it was 85% as you never had to wait for anything. Unlike many resorts where you need to wake early to reserve seating beach side, this property always had availability anytime of the day you happened to arrive. Some might not like the location of this property, as you have a continuous 15-20 mph breeze off the Atlantic, but we found it made staying on the beach refreshing, an easy way to regulate the warmth of the sun.

Posted by on Feb 4, 2018

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5 out of 5

Didn't want to leave!

Had such a wonderful stay! The staff is always so friendly, love the adults only option! The excursions were fun!

Posted by on Sep 6, 2016

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5 out of 5

Friendly Resort!

Pros: The different pool selections, lazy river, swim up bar, the bartenders, restaurants, guest adventure opportunities.
Cons: Change up the breakfast, the same thing morning after morning got kind of old.
Location: Beautiful location, like 3 minutes away from airport, amazing landscape and surroundings
Came here on our honeymoon, and loved every moment of it! The staff could all most be considered overly friendly, the grounds were beautiful, and the food was excellent! Long walks on the beach, relaxing adult only side, excellent drinks and bartenders, friendly cats, lazy river, nightly entertainment, just all around fun... and pure relaxation!

Posted by , from South Dakota on Sep 29, 2015

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4 out of 5

beautiful island setting

Pros: The views of the beach, the small islands, the staff was very good.
Cons: Larger shower, larger bathroom. The bedroom overall to me was small. The exterior condition of the building overall was less than expected.
Location: Close to the airport. Visit the volcano and the small villages nearby. See the Pitons and Sugar beach.
St. Lucia is a beautiful island. Coconut Bay has some very nice facilities, with great staff. There are a few things that were not what I'd expect in a resort such as this, there were some things that went above and beyond. The shower in the room was disappointing. The overall exterior condition of the buildings was only average. The beaches are very small at the resort, but the views are gorgeous. The pools, landscaping, lobby etc are nice. Met several employees who are exemplary, including Yuni who made our stay very pleasant! We did an island excursion, which we are glad we did, however the number of people hawking their wares is to an annoying level. I realize they need to earn a living, but every stop includes many "vendors" wanting to sell something. The trip overall was relaxing, the food was good, the weather was what we expected, and I would certainly return.

Posted by , from Virginia on Sep 26, 2015

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5 out of 5

Great Holiday Vacation

What a great holiday vacation! We stayed over the New Year with older teen and early twenties children. The Coconut Bay Resort staff are wonderful. The grounds are beautiful and there were plenty of lounge chairs. There was always something going on and the excursions we planned through the resort were great! Rooms in the Harmony wing are spacious and very clean. The food was excellent with lots of variety and we enjoyed the specialty restaurants. I cannot say enough about the spectacular New Years celebration! We had such a wonderful week at Coconut Bay. Be sure to try the "Dirty Banana" cocktail. It's a winner!

Posted by , from CT on Mar 24, 2015

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About the Coconut Bay Beach Resort & Spa All Inclusive

Location Eau Piquant, Vieux Fort,

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (some restrictions)

Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.

Water activities

  • Kayaking
  • Snorkeling

Land activities
  • Fitness facilities
  • Paintball
  • Soccer
  • Tennis
  • Tennis lessons
  • Volleyball

Lessons/classes/games
  • Aerobics
  • Pilates
  • Yoga

Kids' club

  • Supervised activities for children ages 13 years old and younger

Entertainment

  • Onsite entertainment and activities
  • Onsite live performances
  • Theme parties

Other inclusions

  • Roundtrip airport transfers

Not included

  • Motorized water sports
  • Sailboats
  • Scuba-diving certification
  • Scuba-diving excursions
  • Scuba-diving lessons
  • Snorkeling excursions
  • Tennis lessons
  • Windsurfing equipment
  • Laundry/dry cleaning services
  • Spa/beauty facilities and services
  • Offsite tours

  • Kayaking included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers included (roundtrip)
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Laundry/dry cleaning services not included
  • Soccer (football) included
  • Scuba diving excursions not included
  • Snorkeling excursions not included
  • Scuba diving certification not included
  • Motorized water sports not included
  • All available beverages included
  • Paintball included
  • Spa/beauty facilities and services not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Windsurfing equipment not included
  • Pilates classes/lessons included
  • Sailboats not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • Additional gratuities accepted
  • Minibar beverages - restrictions apply
  • All food and beverages included
  • Tennis lessons included
  • Onsite live performances included
  • All land activities, and recreational facilities and equipment included
  • Theme parties included
  • Snorkeling included

Property Features

Coconut Bay Beach Resort & Spa All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Coconut Bay Beach Resort & Spa All Inclusive you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 8 restaurants on site, along with a coffee shop/café. For a drink, you can stop by one of the onsite bars, including 2 poolside bars and 7 bars/lounges. A computer station is on site and WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Self parking is free. Smoking is allowed in designated areas at this 4-star Vieux Fort property.

  • 250 guestrooms or units
  • 4 levels
  • 2 buildings
  • 8 dining venues
  • 2 bars by the pool
  • 7 bars or lounges
  • Buffet breakfast (free)
  • Nightclub
  • Swim-up bar
  • Coffee shop
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Free water park access
  • Number of outdoor pools - 5
  • Children's pool
  • Lazy river
  • Waterslide
  • Supervised childcare/activities (free)
  • Free WiFi
  • Outdoor tennis courts - 4
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Vieux Fort (UVF-Hewanorra Intl.) (1.9 km / 1.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Coconut Bay Beach Resort & Spa All Inclusive offers 250 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Rooms open to furnished balconies or patios. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • Sitting area
  • Stocked minibar (free)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10 AM.

Coconut Walk - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open daily.

Silk - This restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.

Calabash - This restaurant specializes in Caribbean cuisine and serves dinner only. Reservations are required. Open daily.

Capri - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.

Jerk Tree House - This poolside restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.

Entertainment

Coconut Bay offers a variety of entertainment each evening, ranging from live music and top-notch performances to weekly themed dinners including Caribbean Night, Pirate's Night, and Country and Western Night.

Nearby Activities

A 98-foot (30-meter) freeform pool contains garden islands, cascades, and alcoves with banquettes and cocktail tables. A freeform activities pool with volleyball net is surrounded by a sundeck overlooking the Atlantic Ocean.

Isolated at one end of the resort is an adults-only area with a 35-foot (11-meter) freeform pool, a sundeck, and a lawn with lounge chairs and hammocks under coconut palms. The lazy river (but not water slides) is open around the clock.

The resort supplies snorkeling gear. Windsurfer rentals are available during busy seasons on a beach 0.75 miles (1 kilometer) south. Other watersports, including scuba diving, are available on beaches near Soufrière, 27.5 miles (44 kilometer) north of the resort on the west (Caribbean) coast.

Land sports include beach volleyball and cricket. The tennis courts and two basketball courts are lighted. Daily activities include yoga, Tai-Bo, pool aerobics, and dance classes.

ATVs, kayaking, and biking are available along the southeast coast of the island.

A rainforest canopy tour offers a bird's-eye view of treetops and across rivers (surcharges).

The recreational activities listed below are available either on site or near the resort; fees may apply.

  • Snorkeling on site
  • Safari nearby
  • Surfing/boogie boarding on site
  • Horse riding/rental on site
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Beach volleyball on site
  • Kayaking on site
  • Hot springs nearby
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Ziplining nearby
  • Pilates classes on site
  • Playground on site
  • Ecotours nearby
  • Boat tours nearby
  • Fitness classes on site
  • Basketball on site
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Scuba diving nearby

Spa Services

Kai Mer is the resort's air-conditioned beachfront spa. Facilites include eight treatment rooms; some with private outdoor ocean-view "rainfall" showers. The spa has women's and men's saunas, steam rooms (surcharge without treatment), and a full service beauty salon. Guests can choose from a variety of treatments including signature "Coco" therapies, aromatherapy treatments, facials and massages.

Children must be accompanied by an adult.

  • Sauna in spa
  • Steam room in spa
  • Number of treatment rooms 9
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 21

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Round-trip transportation is included for Hewanorra International Airport only. Guests are advised to collect baggage, clear customs then exit through the one main door and look for the welcome kiosk with the Coconut Bay logo.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cribs (infant beds) available
  • Cash or credit card deposit required

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 85 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Coconut Bay All Inclusive
  • Coconut Bay Beach Resort
  • Coconut Bay Beach All Inclusive Vieux Fort
  • Coconut Bay Beach Resort All Inclusive Vieux Fort
  • Coconut Bay Beach Vieux Fort
  • Coconut Bay Beach
  • Coconut Bay Resort St Lucia
  • Coconut St Lucia
  • St Lucia Coconut Bay Resort
  • Resort Coconut Bay
  • Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
  • Coconut Bay Resort All Inclusive
  • Spa Coconut Bay
  • Coconut Bay Beach Resort St Lucia
  • Coconut Bay Resort Spa St Lucia

You should know

  • Coconut Bay Beach Resort & Spa All Inclusive offers transfers from the airport. Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details.
  • Reservations are needed for spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.

Promotions

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