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4.0 out of 5

"Sandals is a lovely resort with good food (better than many all inclusives) and great drinks. (the wine is drinkable)Most impressive are the grounds w ... " More

By a verified traveler on Tue 26 Apr 2016

Hotel Description

Beachfront property near Dickenson Bay Beach

On the beach

With a stay at this Dickenson Bay property, you'll be within half a mile (1 km) of Dickenson Bay Beach and 3 miles (5 km) of Fort James. Leeward Islands and Marble Hill are also within half a mile (1 km).

All-inclusive

A full-service spa, 11 restaurants, and 6 outdoor pools are all featured at this smoke-free property. Enjoy beachfront dining and relax with beach cabanas and sun loungers. Relax with a drink at one of the 2 poolside bars and enjoy free perks like buffet breakfast and free self parking.

Free WiFi, iPod docks

Featuring conveniences like refrigerators and coffee/tea makers, the 373 guestrooms also offer free WiFi and LED TVs with cable channels. Furnished balconies or patios, iPod docks, and room service are also available.

Club Room, 1 Bedroom, Ocean View (Caribbean Grande Luxe Club Level Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Comfort Cottage, 1 Bedroom, Garden View (Caribbean Deluxe)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Ocean View (Mediterranean Grande Luxe Club Level)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Club Suite, 1 Bedroom, Garden View (Caribbean Club Level Veranda Suite)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Room, 1 Bedroom, Garden View (Caribbean Grande Luxe Poolside Room)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Luxury Suite, 1 Bedroom, Ocean View (Caribbean Grande Luxe Walkout Club L.)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Sandals Grande Antigua - All Inclusive Couples Only ratings based on 34 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Sandals Grande Antigua - All Inclusive Couples Only

Everyone (2) Couples (1)
4 out of 5
We had a great stay overall. We would definitely recommend Sandals and Antigua. We loved it here - great location, beautiful beach, tasty drinks at the swim up bar, and the staff were mostly pleasant. Also huge plus - not sure if it was the time of year thou - but we never had to worry about finding lounge chairs by the pool or on the beach! We always could find a pair somewhere and didnt have to think about rushing down to throw towels on them :) A few, very minor negatives - the internet connection is problematic, only really works well in the lobby. We also happened to be there during a reunion week - and they closed restaurants because of it - limiting the ones available to the other guests.

Posted by on Apr 29, 2019

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Comment from Hotel Management

Apr 29, 2019 by Hugo Perez

Good Day Thank you for your feedback! We strive in creating the best experience for our guests and are glad you have enjoyed your stay. Please know we will work hard to fix the issues presented to you. Kind regards

2 out of 5

The worst vacation/honeymoon ever!

Pros: The food, overall hospitality, and the NO tipping policy!
Cons: Upgrades to EVERYTHING starting with the rooms to the pool.
This was the worst vacation/to be honeymoon ever! The entire resort is very outdated even though we stayed in the Mediterranean Village which is supposed to be the newer section. In terms of things being outdated, let’s first start with the room…mold throughout the bathroom, uncomfortable yet squeaky bed, and unclean furniture. Now on to the resort, the facilities/restaurants needs some renovations as well especially the pool. At the pool, the staff allow guests to “reserve” the floaters as well as seats around the pool so as long as you have a towel there or you keep a floater near your area it was yours but in my opinion that was unacceptable and the staff should better manage the pool area from seats to the floaters. The majority of the restaurants were very good. However, we were very disappointed in Eleanor’s as it were to be one of the best restaurants there…the food was horrible and there were too many cats roaming around not to mention the guests that were feeding them. All in all, we were glad to depart from this resort and do not recommend it to others. It was a very costly trip yet very disappointing...Sandals need to and must do better because a lot of people there were complaining about their stay and it seems to be an issue throughout this chain of resorts.

Posted by , from Maryland on Aug 31, 2016

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4 out of 5

Beautiful garden

Pros: gardens
Cons: more huts, better maintenance
Location: not a lot, but nice tours of the island are available
Sandals is a lovely resort with good food (better than many all inclusives) and great drinks. (the wine is drinkable)Most impressive are the grounds with lovely trees, bushes and tropical flowers. WE stayed in a walk out on the Mediterranean village side. it was beautiful. However, our patio door was broken for most of the visit, so we could not use it effectively. There were some other maintenance/housekeeping issues, but the room was attractive and comfortable. The staff were exceptional and it was evident that they were programmed to make everyone have a good time. I like the tasteful, but fun entertainment. OUr favorite was place was the cafe that made fresh crepes each day and wonderful coffees and pastries. Not enough huts on the beach, they said that they are working on it.

Posted by , from Philadelphia suburbs on Apr 26, 2016

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5 out of 5

Great Place! Would Stay Again

Great value for the money. Staff and property were as advertised. Have no complaints.

Posted by , from Kentucky on Jun 19, 2013

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3 out of 5

Gorgeous island, mediocre resort

Pros: Free breakfast, Close restaurants
Cons: No free Internet
The island of Antigua is undeniably gorgeous, but the entertainment that Sandals provided at night is lame and boring. Our bed was extremely uncomfortable, waking up each morning with a sore back and we're in our 20s. My husband became very ill toward the end of the trip. The doctor cost $220 for the visit and meds. The Sandals nurse did not seem to know anything. They said it could be from the air, water, or someone else. He said this happens quite often. Take your vitamins before the trip! All staff are nice, but the Red Lane Spa staff and photographers walking around the island are extremely pushy. The one spa experience we did do was very good though. The free snorkeling trip was not worth the effort. You could hardly see any fish and what you could see was cloudy and not colorful. Drinks at the bar were excellent. When walking in the ocean, it is not clear enough to see your feet. The restaurants have good food, but the menus are limited. You need to make dinner reservations days in advance if you want to go to one of the three restaurants that require a reservation. The internet is not free, but we learned that if you buy a half hours worth of computer time ($7 US), they will not charge you more if you go over. In all, I would not recommend Sandals.

Posted by , from PA on Jul 23, 2012

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5 out of 5

We enjoyed this vacation.

Cons: No free Internet
We really enjoyed our vacation. The Sandals resort was beautiful. The staff was friendly. We stayed on the Caribbean side of the resort in the Flamboyant building. The room was nice and kept exceptionally clean. Our room did not smell bad as stated in some previous reviews we read. The food was good; however, nothing made me say "wow" and the desserts were only okay. I think the rule that men have to wear long pants to most of the restaurants is unneeded, since most of the restaurants are open air and nothing fancy. The large pool did not have enough rafts for everyone, but we were able to find one when we went later in the afternoons. The ocean is calm and clear. There are plenty of snorkeling trips. The snorkeling in Antigua is okay, nothing great. Internet service costs.

Posted by on Aug 1, 2011

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5 out of 5

Loved the Caribbean side!

The Caribbean side is the older side and so beautiful! The rooms had that old Caribbean Plantation feel. The newer side, Mediterranean, looked like a Las Vegas hotel. Little or no gardens, mostly lawn, where the Caribbean side had lush established gardens...gorgeous! The service was the same on both sides with access to all the same amenities, however they were closer to the Caribbean side. We hope to return next year with another couple and will ask for the Caribbean side again.

Posted by on Apr 17, 2011

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5 out of 5

What a Great Experience

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
First time on an all inclusive. I had reservations that the food would be poor and, as the drinks were free, people would be falling down drunk everywhere. Couldn't be further from the truth. There were several restaurants serving everything from Italian, to Japanese to local food and more, all of which were excellent. The staff were super friendly, the resort was spotlessly clean, the drinks were good and the other holidaymakers were relaxed and friendly. Great value for money. Can't wait to go back.

Posted by on Apr 14, 2011

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2 out of 5

Resentful staff made for awkward dinners and poor service

Cons: No free Internet
We went to Sandals Antigua for a family vacation/wedding. Safe to say, most of the family would agree with our impression. The resort is well-manicured and clean. However, the service was horrendous to the point that it dampened our celebratory mood. Perhaps the Antiguans are just unfriendly people or Sandals Antigua is just a bad place to work. It was clear that >95% of the staff provided the barest service with healthy dose of bile. The sole exceptions were the cook at Kimonos, the welcoming committee, the wedding planner, housekeeping (which did a good job but was still unfriendly) and the manicurist (who was from Guyana). We're generally like to mingle with local folks to learn their culture and cuisine. We've had beyond great experiences on Grenada and on the Yucatan peninsula. So, if you want to hit the Carribbean, there definitely are more welcoming destinations where your stay will be much more pleasant. Here's our breakdown: Our room: On the Carribbean side. Exceeded expectations. Modern, clean, white linens. Large updated bathroom. Opened to gardens with a semi-private pool, just beyond which was the beach. Housekeeping did an excellent job! She did get a little bit disgruntled that we had accidentally taken our coffee mugs out of the room and left them by the bar. 5 hours later, she asked me to go get them! Really? Restaurants: Well, from the other reviews, you know the deal - you gotta get reservations for 3 of the restaurants, and they all aren't open every night. You MUST reserve early. Despite being an all-inclusive resort, there actually are three tiers of service. Basic, where you don't even get a minibar. Concierge, which basically means you get the minibar and maybe a nicer room. And Butler which is self-explanatory. It appears that the Butler service has reserved at least half the tables at each of the restaurants, taking up the prime hours between 7 and 8:30. The rest of us have to scurry to get the remaining reservations and have to eat either early at 6:30 or late after 9. Clearly not as inclusive as advertised. The concierge has the miserable job of dealing with a line of impatient guests and a ringing phone all morning and understandably unfriendly. Kimonos: Above-Average Americanized Japanese cuisine, freshly made and not overcooked. Well presented. Great for a group - a nice show. Sushi Bar: Cheap cuts of fish, presented a little sloppily. Eleanors: The appetizers sounded great but were incredibly unappetizing (the lamb roti was really a bland cold pate wrapped in a cold roti). The entrees were very good. The dessert was disappointing. I found the pineapple donut disgusting - it sounded great, but wow! The service was the worst here. We asked for hot sauce and our request was met with incredible resistance. First response: "In a second." He then tried to clear my plate which I hadn't eaten b/c I was waiting for the hot sauce! Then we got a nearly empty bottle which we immediately emptied. Needing more (b/c we were a table for 12) we were met with "no, you already have the bottle" Finally, after waitstaff conferred, we finally got enough for the table. Bayside: The breakfast stop - typical fare. For dinner, it's a steakhouse. They overcook the meat by two degrees (medium -> well done). You have been warned. Barefoot: The best. The jerk chicken and beef patties are a must (not that you would go to this resort after reading this review). The only place we wanted to go back to. The waitstaff here was actually nice and refilled our drinks without asking (the only restaurant to do so). Cricketeer: A pub. Stock nachos, wings, burgers, etc. We did not get to go to the OK Corral or Marios. Beach: Nice clean expanse. Clear blue water. Swimmable. Annoying that the butlers come out before dawn and reserve the nice beach chairs before the regular folks get a chance and that half of the reserved beach chairs never get used. But we were early risers and got our chairs at 8 am before breakfast so we were able to enjoy a few mornings on the beach. Overall, we felt luxury was not included in this resort unless you pay for the $1000+/night Butler service. There are too few bars for the number guests. Although it is a pretty resort with a nice beach, we cannot recommend this resort to anyone b/c the service was simply unacceptably rude. This is a much prettier place than Dreams Tulum - but the service there was 1000-fold better. Sad to say, we're not going back to Antigua and probably won't go to another Sandals resort either.

Posted by on Apr 14, 2011

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4 out of 5

Great way to vacation, did not have to worry about anything.

Pros: Free breakfast, Close restaurants
Cons: No free Internet
We stay at this Sandals resort for my hooneynoon. I had a great time, the hotel room was awsome, restaurants were great. The only inconveniance was they has some construction going on and our room was directly underneath and we could hear the noise from our room. Luckly they would start at about 11 am and finish at about 3 pm. we were not in our rooms very ofter during that time. But other than that we had a great experiance. Its a great resort to visit they had many activities we had a great time and the best part we did not have to worry about carrying our wallet during our stay at the resort. It was a worry free vacation.

Posted by , from los angeles on Apr 13, 2011

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About the Sandals Grande Antigua - All Inclusive Couples Only

Location Dickinson Bay, St. John's, Antigua

All-inclusive Details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities and taxes are included.

Food and beverages

  • All buffet and à la carte meals, snacks, and beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Scuba-diving excursions
  • Snorkeling
  • Windsurfing

Land activities
  • Fitness facilities
  • Tennis
  • Volleyball

Lessons/classes/games
  • Aerobics

Entertainment

  • Onsite entertainment and activities
  • Access to onsite clubs
  • Onsite live performances
  • Theme parties

Other inclusions

  • Roundtrip airport transfers

Not included

  • Scuba-diving certification
  • Scuba-diving lessons
  • Tennis lessons
  • Activities and services offered by independent operators
  • Offsite tours
  • Transportation to offsite activities

  • Kayaking included
  • Access to onsite clubs included
  • Sailing included
  • Windsurfing included
  • Scuba diving excursions included
  • Taxes included
  • Buffet and à la carte dining
  • Airport transfers included (roundtrip)
  • Fitness facilities included
  • Tennis included
  • Volleyball included
  • Scuba diving certification not included
  • All available beverages included
  • Activities/services from independent operators not included
  • Transportation to offsite activities not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Aerobics classes/lessons included
  • Tennis lessons not included
  • Onsite entertainment and activities included
  • Gratuities included
  • All food and beverages included
  • Minibar (only non-alcoholic beverages included)
  • All onsite activities, and facilities and equipment included
  • Onsite live performances included
  • Theme parties included
  • Snorkeling included

Property Features

Sandals Grande Antigua - All Inclusive Couples Only is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Sandals Grande Antigua - All Inclusive Couples Only you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. Free breakfast is served daily. There are 11 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. Public spaces have free WiFi. This all-inclusive property also offers an outdoor tennis court, a 24-hour fitness center, and a sauna. Self parking is free. This St. John's property is smoke free.

  • 373 guestrooms or units
  • 7 levels
  • 8 buildings
  • 11 dining venues
  • 2 bars by the pool
  • 5000 sq ft of conference space
  • 450 sq m of conference space
  • Buffet breakfast (free)
  • Bar or lounge
  • Coffee shop
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Conference center
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Onsite shopping
  • Elevator
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: St. John's (ANU-V.C. Bird Intl.) (8.6 km / 5.3 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Sandals Grande Antigua - All Inclusive Couples Only offers 373 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Rooms open to furnished balconies or patios. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. LED televisions come with cable channels. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

  • Private balcony or patio (furnished)
  • IPod dock
  • In-room dining (limited hours)
  • LED television
  • Cable channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Bathtub or shower
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7:30 AM to 10:30 AM.

Barefoot by the Sea - This beachfront restaurant specializes in seafood and serves dinner only. Guests can enjoy drinks at the bar.

Bayside Restaurant - This beachfront restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Bella Napolia Pizzeria - Overlooking the ocean and garden, this theme restaurant specializes in pizza and serves lunch only. Guests can enjoy alfresco dining (weather permitting).

Cafe de Paris - This café specializes in French cuisine and serves breakfast only.

Courtyard Bistro - This restaurant specializes in American cuisine and serves lunch only. Guests can enjoy alfresco dining (weather permitting).

Room service (during limited hours) is available.

Nearby Activities

6 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling on site
  • Tennis lessons on site
  • Beach volleyball on site
  • Volleyball on site
  • Kayaking on site
  • Windsurfing on site
  • Ziplining nearby
  • Yoga classes/instruction on site
  • Beach yoga on site
  • Ecotours nearby
  • Segway rental/tour on site
  • Boat tours nearby
  • Sailing on site
  • Fitness classes on site
  • Scuba diving on site

Spa Services

Red Lane has 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

  • Number of treatment rooms 6
  • Outdoor treatment areas
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets and service animals are not allowed at Sandals Grande Antigua - All Inclusive Couples Only

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This hotel is exclusively for adult couples.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • No pets or service animals allowed
  • 24-hour check-in
  • Minimum guest age is 18
  • Caters to adults only

Hotel Names

  • Antigua Sandals Resort All Inclusive
  • Grande Antigua
  • Grande Antigua All Inclusive
  • Grande Antigua Sandals Resort
  • Sandals Grande
  • Sandals Grande Antigua
  • Sandals Grande Antigua Resort All Inclusive
  • Sandals Grande Resort All Inclusive
  • Sandals Resort Grande Antigua
  • Antigua Sandals
  • Hotel Sandals Grande Antigua
  • Sandals Antigua
  • Sandals Grand Antigua
  • Sandals Grande Antigua Hotel St. John`s
  • Sandals Grande Antigua Resort & Spa Saint John Parish
  • Sandals Grande Antigua Resort And Spa
  • Sandals Grande All Inclusive Couples
  • Sandals Grande Antigua Couples
  • Sandals Grande Couples

You should know

  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Pets and service animals are not allowed on site.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.