"You get what you paid for plus great service from the staff. " More

By a verified traveler on Sat 23 Sep 2017

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Hotel Description

Quality Inn Outlet Mall puts you in the center of St. Augustine, 9.9 km (6.2 mi) from Ponce de Leon's Fountain of Youth Archaeological Park and 11 km (6.8 mi) from Castillo de San Marcos. Highlights at this hotel include free buffet breakfast, an outdoor swimming pool, and free self parking.

You can enjoy free WiFi, satellite TV, and coffee/tea makers, featured in all 48 rooms. Refrigerators and microwaves make in-room dining convenient. Nice touches to enhance your stay include free toiletries and down comforters. Free weekday newspapers, free local calls, and hair dryers are also available.

This pet-friendly hotel offers free WiFi in public areas, a business center, and free newspapers in the lobby. Additionally, you'll find coffee/tea in a common area and laundry facilities. There's also the convenience of RV/bus/truck parking.

Attractions within a 20-minute drive of this St. Augustine hotel include World Golf Village and Flagler College.

Quality Inn Outlet Mall ratings based on 12 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0
4 out of 5

Comfortable & Convenient

You get what you paid for plus great service from the staff.

Posted by , from Boca Raton, FL. on Sep 23, 2017

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4 out of 5

Convenient, clean, friendly.

Pros: Friendly staff, well-kept, good location near interstate.
We've stayed here twice and will come back again. The staff is very friendly and accommodating. Grounds and building are well maintained.

Posted by , from Michigan on Apr 6, 2016

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4 out of 5

Decent for the price

We used this hotel for an overnight stay on our way to disney. Very close to st augustine and outlets. Tons of restaurants and gas stations. Staff super friendly, breakfast pretty good. Only complaints would be with the room. The door didn't close very well and light from the outside could be seen around the door edges. Also, the safety latch for the door was in need of repair. The screws holding the latch were pulling out from the door. Mild mold scent, although I didn't actually see any. Beds were decent. Hot water from the shower wasn't super hot, more like tepid. For all I spent it was an alright place for a quick overnight stay.

Posted by , from pa on Oct 26, 2015

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5 out of 5
Stay was very pleasant. Met all of our needs for overnight. Probably would for an extended stay also.

Posted by on Oct 9, 2015

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4 out of 5

Very nice hotel for your money

The hotel is very nice, for a great price. You get a clean room, and a pretty good breakfast. Im not a fan of hotels that you have to go outside to get to your room, but this was still a really good hotel

Posted by , from aiken, sc on Aug 31, 2015

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1 out of 5


Pros: Nothing.
Cons: Needs remodeling. Take out the stinky carpet and leave the A/C on. Requested the sheets to be changed, they were not.
Location: It is on State Road 16, so you definitively need a car to get to the St. Augustine. They do offer a shuttle to the trolley depot.
We stayed during spring break and this hotel was the only option available. Upon arrival the receptionist had a migraine so she did her best to check us in. The room was horrible! when we opened the door, we were hit with a musty, strong odor. The air conditioning was turned off which I believe exacerbated the odor. We could tell all the rooms were in the same condition because the rooms next to ours were left with the doors opened and the A/C off (this was a non-smoking room, one can only imagine the smoking ones). We knew we would not be able to find another hotel during this season, so we had to stay. The "hot" breakfast offered is basically microwaved from a box or pastries on a cellophane.

Posted by , from Miami, FL on Apr 2, 2015

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3 out of 5

Late notice Christmas vacation

Pros: Staff and breakfast.
Cons: As in most Florida motel rooms there was a faint musty smell in the room.
Location: Good location if you are into shopping at the outlet malls, right down the street. St. Augustine itself is about ten minutes away.
This motel was part of a package deal which included a flight, it was a last-minute Christmas vacation decision. Certainly not bad for the cost. Staff is friendly with clean accomodations, nice breakfast included with cost.

Posted by , from Bay City, MI on Mar 24, 2015

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2 out of 5

The smell kept us out of the room

Pros: The front office staff was friendly. It's close to the outlet mall.
Cons: The cleanliness of the rooms. Seriously. The smell gave me a headache.
We should have found somewhere else when the first thing they told us upon arriving was that the phone in the room didn't work. We typically use our cell phones, but it didn't make me feel great about their concern for customer service. When we actually opened the door to the room it smelled so badly of mildew that I couldn't even go in until we left the door open with the AC running full blast for a good bit. We were there two days and I never did get rid of the smell. We just stayed out of the room until we had to go back to get the kids to bed. There was something all over the wall by the toilet in the bathroom, which is disgusting. The pool was much smaller than I anticipated from the pictures, which made it incredibly difficult for us to stay away from the smokers who sat around the pool lighting up. We won't ever stay again. It is absolutely worth another $20 a night to stay at one of the nicer places around the corner. I read the reviews and thought we would be happy enough for just a couple nights away. Pay the extra money.

Posted by , from Florida on Jul 3, 2014

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5 out of 5

Good choice for me.

Pros: Free breakfast, Free Internet, Quiet
Staff was very helpful and friendly. Breakfast wasn't fancy, but had several choices. Room was clean, mattress a little harder than I like, but still slept well.

Posted by , from Crestview, FL, USA on Sep 8, 2012

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2 out of 5

Hotel Staff was nice!!!

Room was less than desirable. Mold and dust clinging to ceiling and dirt behind night stand was very notable when utilizing the outlet. It appears they only surface clean the rooms. I travel frequently up in that area and most likely would not stay there again.

Posted by on Oct 10, 2011

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Property Features

Public spaces have free WiFi. There's an onsite business center. Free breakfast is served. Quality Inn Outlet Mall also features an outdoor pool, coffee/tea in a common area, and complimentary newspapers in the lobby. Free self parking is available.

  • 48 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front-desk safe
  • Newspapers in lobby (free)

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking , RV, bus, truck parking


  • Airport: Jacksonville, FL (JAX-Jacksonville Intl.) (78.9 km / 49 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Outlet Mall offers 48 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. Televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This St. Augustine hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

Guests are served free buffet breakfast.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

  • Golfing nearby


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies


  • Check-in time ends at 3:30 AM
  • Check-in time starts at 3 PM


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15 per night.
  • Free cribs (infant beds)!


  • Pets: USD 15 per pet, per night
  • Maximum 2 per room


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night
  • Rollaway bed fee: USD 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Quality Inn Outlet Mall
  • Quality Inn Outlet Mall St. Augustine
  • Quality Outlet Mall
  • Quality Outlet Mall St. Augustine

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.