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4.3 out of 5

"Overall, I had a good stay. For improvements, I would suggest painting the floor hallways. They are looking a little rough. The hot tub jet pump needs ... " More

By a verified traveler on Thu 10 Aug 2023

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Hotel Description

Hotel near Rogers Place in Edmonton

Downtown Edmonton stay

Within a 15-minute walk of this Downtown Edmonton hotel, you'll find Rogers Place and Edmonton City Centre. University of Alberta and Commonwealth Stadium are also within 3 miles (5 km).

Free breakfast

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free full breakfast.

Standard Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max
$82* Per night/room Apr 28 - Apr 29

Standard Room, 2 Queen Beds, Balcony

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Edmonton Downtown, an IHG Hotel ratings based on 3 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Edmonton Downtown, an IHG Hotel

Everyone (2)
5 out of 5
Overall, I had a good stay. For improvements, I would suggest painting the floor hallways. They are looking a little rough. The hot tub jet pump needs to be fixed. I would also suggest saying on the booking page that parking is an extra fee just so there are no surprises. That being said, $20 (as of Aug 2023) was reasonable per night downtown. But honestly, this was a great value for the price I paid. The room was clean and comfortable. Having a balcony allowed some fresh air which was nice during a thunderstorm. The breakfast was outstanding. The service and staff were amazing. The manager took care of an issue on checkout immediately. I would definitely stay at this property again.

Posted by on Aug 10, 2023

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3 out of 5
I liked that they gave me free parking after a so-so stay

Posted by on Aug 9, 2021

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Comment from Hotel Management

Aug 10, 2021 by Jay

Hello, Thank you for sharing your feedback. We will hope to see you again:) Thank you, Jay Mistry Guest Services Team Holiday Inn Express Edmonton Downtown

5 out of 5

Posted by on Jan 14, 2020

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About the Holiday Inn Express Edmonton Downtown, an IHG Hotel

Location 10010 104th Street, Edmonton, AB T5J 0Z1

Property Features

As a guest of Holiday Inn Express Edmonton Downtown, an IHG Hotel, you'll find an indoor pool, a spa tub, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served on weekdays. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and 6 meeting rooms. Event space at this hotel measures 7093 square feet (659 square meters) and includes conference space. The business-friendly Holiday Inn Express Edmonton Downtown, an IHG Hotel also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available. This Edmonton hotel is smoke free.

  • 140 guestrooms or units
  • 8 levels
  • 7093 sq ft of conference space
  • 659 sq m of conference space
  • Full breakfast (free)
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Beauty salon
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access , Internet access (complimentary)

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed

Parking

Self parking (surcharge)

Transport

  • Train station: Edmonton Station (5.9 km / 3.7 mi)
  • Metro station: Bay-Enterprise Square Station (0.3 km / 0.2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Edmonton Downtown, an IHG Hotel offers 140 accommodations with safes and coffee/tea makers. Memory foam beds feature down comforters and premium bedding. A pillow menu is available. Refrigerators and microwaves are provided. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels and pay movies. Housekeeping is provided daily.

  • Memory foam beds
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:30 AM.

The Free Press Bistro - This bistro serves lunch and dinner. Guests can enjoy drinks at the bar.

Nearby Activities

An indoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.

Children under 14 years old are not allowed in the swimming pool or spa tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Health or beauty spa nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time ends at 5 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: CAD 25 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a debit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Eurocard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • Staffed front desk
  • LGBTQ friendly
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Debit card deposit required
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 350.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 20 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Edmonton Downtown
  • Holiday Inn Express Hotel Edmonton Downtown
  • Edmonton Holiday Inn
  • Holiday Inn Express Edmonton Downtown Alberta
  • Holiday Inn Express Edmonton Downtown Hotel Edmonton
  • Holiday Inn Express Edmonton Downtown Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.