Photo gallery


3.6 / 5Good
420 reviews


  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly


What's nearby

  • Popular Location
    Holyoke Mall
    9 min drive
  • Popular Location
    Big E
    12 min drive
  • Popular Location
    Majestic Theatre
    16 min drive
  • Airport
    Hartford, CT (BDL-Bradley Intl.)
    33 min drive

Book online or call:


Your dates need to occur after 2020-02-21. Try updating your dates to see prices for your trip.

    About this area


    Located in Westfield, Quality Inn Westfield - Springfield is in the city center. The area's natural beauty can be seen at Babbs Beach and Holyoke Heritage State Park, while Naismith Memorial Basketball Hall of Fame and Wistariahurst Museum are cultural highlights. Six Flags New England and Phelps-Hatheway House & Garden are also worth visiting.

    Popular Location

    What's nearby

    • Holyoke Mall - 9 min drive
    • Big E - 12 min drive
    • Majestic Theatre - 16 min drive
    • Holyoke Heritage State Park - 17 min drive
    • Eastern States Exposition - 18 min drive

    Getting around

    • Springfield Union Station - 15 min drive
    • Hartford, CT (BDL-Bradley Intl.) - 37 min drive


    • Venue 1 – Serves breakfast.

    About this property

    Quality Inn Westfield - Springfield

    This smoke-free hotel features a fitness center, a business center, and laundry facilities. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a computer station, and express check-in are onsite. All 56 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and pillowtop beds are standard, as are TVs with satellite channels.

    Property amenities


    Available in all rooms: Free WiFi and wired Internet
    Available in some public areas: Free WiFi

    Parking and transportation

    Free self parking
    Free nearby parking

    Food and drink

    Free hot/cold buffet breakfast

    Things to do

    Fitness center

    Family friendly

    Free cribs/infant beds
    Laundry facilities
    Rollaway/extra beds (surcharge)


    Free newspapers in lobby
    No elevators

    Guest services

    24-hour front desk
    Daily housekeeping
    Laundry facilities
    Luggage storage
    Tour/ticket assistance

    Languages spoken


    Business services

    Business center
    Computer station


    If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    Wheelchair-accessible parking
    Wheelchair-accessible path of travel


    Smoke-free property
    TV in lobby

    Room amenities


    Air conditioning (climate-controlled)
    Blackout drapes/curtains
    Free cribs/infant beds
    Heating (climate-controlled)
    Pillow menu
    Pillow-top mattress
    Rollaway/extra beds (surcharge)


    Deep soaking bathtub
    Free toiletries
    Hair dryer
    Shower/tub combination


    32-inch TV
    Satellite channels

    Food and drink

    Coffee/tea maker
    Free bottled water

    Outdoor space



    Connecting rooms available
    Free local calls
    Free newspapers
    Iron/ironing board
    Laptop-compatible safe
    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jan 2020

      5/5 Excellent

      • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Stayed 1 night in Dec 2019


      • Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

      Not what I expected,

      Let me start with the fact that did not mean to book at this hotel. I thought I had stayed here before but not so. Disappointed in layout of facility, especially given the back weather the night I arrived and the next morning. Exterior was shabby looking and did not understand the bedroom doors opening to the outside of the building. People were smoking within feet of the side entry door and using profanity. I did not feel comfortable on the first floor with a door opening to the outside. Room was comfortable enough, esp. after moving some pieces around. I went down for the free breakfast to find 1 sausage left in the pan, scrambled eggs that were okay, enjoyed the English muffin, and banana. Seemed like some staff were hanging out in the dinning area and were somewhat loud. A check the gentlemen said my account was all set to be closed.

      Stayed 1 night in Dec 2019


      • Disliked: Amenities, property conditions & facilities

      Run down, obviously very used. Not really even worth the relitively cheap price.

      Stayed 3 nights in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 1 night in Nov 2019

      Tell us how we can improve our site