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Hilton Dallas/Southlake Town Square

3.5-star property
1400 Plaza Place, Southlake, TX 1-855-201-7819
4.7 out of 5
Exceptional!
See all 20 travelocity Reviews

"That you could walk everywhere there eat shop and nice place for relax because you have everything there. " More

By a verified traveler on Mon 17 Jul 2023

Points Of Interest

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Hotel Description

3.5-star hotel near Southlake Town Square, connected to a shopping center

Heart of Southlake

Within a 15-minute walk of the hotel, you'll find Southlake Town Square and Texas Health Harris Methodist Hospital Southlake. Farpointe Cellar Wine Emporium and Methodist Southlake Hospital are also within 2 miles (3 km).

Free area shuttle

This hotel features an outdoor pool, a gym, and a restaurant. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Unwind with a drink at the bar/lounge and enjoy perks like a free area shuttle.

2 Queen Accessible Room, Mob/Hear Accessible w/ Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$178* Per night/room May 24 - May 25

King Corner Suite, Limited View

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King Bed Hearing Accessible with Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

1 King Bed with Sofabed and Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

1 King 1 Bedroom Mob/ Hear Accessible Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Dallas/Southlake Town Square ratings based on 20 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Dallas/Southlake Town Square

Everyone (13) Couples (1) Family (4)
5 out of 5

Posted by , from Mount Pleasant on Mar 17, 2024

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5 out of 5
Just love it

Posted by on Dec 3, 2023

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Comment from Hotel Management

Dec 6, 2023 by Andrew L - Front Office Manager

Thank you, Martha, for rating us a 5 out of 5 on your recent stay. We're pleased that everything went smoothly, and we look forward to welcoming you back soon!

5 out of 5

Posted by , from TROPHY CLUB on Aug 14, 2023

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Comment from Hotel Management

Aug 16, 2023 by Andrew L - Front Office Manager

Thank you, Carlos, for taking time to reflect on your recent stay with us. We appreciate your kind remarks and look forward to welcoming you back again soon!

5 out of 5
That you could walk everywhere there eat shop and nice place for relax because you have everything there.

Posted by , from LUBBOCK on Jul 17, 2023

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Comment from Hotel Management

Jul 18, 2023 by Andrew L - Front Office Manager

Thank you so much for taking time to share feedback from your stay. We're pleased to see that you found all accommodations to your liking and we look forward to welcoming you back soon!

5 out of 5

Posted by , from LUBBOCK on Jul 16, 2023

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Comment from Hotel Management

Aug 6, 2023 by Andrew L - Front Office Manager

Thank you for taking time to share experiences from your stay. We are pleased to see you scored us a 5 out of 5 and look forward to serving you again soon!

5 out of 5
Close to Texas Health Methodist Hospital

Posted by on Feb 3, 2023

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Comment from Hotel Management

Feb 9, 2023 by Andrew L - Front Office Manager

Thank you Nancy for your review. We appreciate your kind remarks in regards to your stay and we look forward to welcoming you back soon!

3 out of 5

Posted by on Jul 4, 2022

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5 out of 5

Posted by , from FLOWER MOUND on Jun 11, 2022

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5 out of 5
The ambience/landscaping! Surrounding shopping!

Posted by on May 24, 2021

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Comment from Hotel Management

Jun 9, 2021 by Stacy

Thank you for taking the time to post an online review regarding your recent stay at our hotel. Our goal is to ensure that every stay is a memorable one for our guests whether travelling for business or leisure. We were pleased to hear that you had an enjoyable stay. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas/Southlake Town Square. We look forward to the opportunity to serve your future lodging needs.

5 out of 5
Perfect location for shopping, with a lovely restaurant and coffee shop. Room was quiet and very comfortable. Valet parking.

Posted by on Mar 18, 2021

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Comment from Hotel Management

Mar 27, 2021 by Stacy

Thank you for taking the time to complete a survey regarding your recent stay at our hotel. Our goal is to ensure that every stay is a memorable one for our guests whether travelling for business or leisure. We were pleased to learn that your overall experience at our hotel was enjoyable. Feedback allows us to stay connected with our guests, as well as, identify those areas where we are exceeding guest expectations and those areas of opportunity to improve the service delivered to our guests. Your comments have been shared with our hotel executive management team. We realize that you have a choice when travelling and appreciate you choosing the Hilton Dallas/Southlake Town Square. We look forward to the opportunity to welcome you back.

About the Hilton Dallas/Southlake Town Square

Location 1400 Plaza Place, Southlake, TX 76092

Property Features

Hilton Dallas/Southlake Town Square offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center, 17 meeting rooms, and limo/town car service. Event space at this hotel measures 20000 square feet (1858 square meters) and includes a conference center. A terrace, tour/ticket assistance, and a vending machine are also featured at the business-friendly Hilton Dallas/Southlake Town Square. You'll have access to the health club at a partner property. A free area shuttle within 3 mi is available. For a fee, parking is available. Smoking is allowed in designated areas at this 3.5-star Southlake hotel.

  • 1 building
  • 248 guestrooms or units
  • 5 levels
  • 20000 sq ft of conference space
  • 1858 sq m of conference space
  • Built in 2007
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free valet parking , Free parking nearby

Transport

  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Valet parking and self parking available for a surcharge

Room Amenities

Hilton Dallas/Southlake Town Square offers 248 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. 42-inch flat-screen televisions come with premium cable channels. Housekeeping is provided daily.

  • In-room dining
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Coffee maker
  • Down blanket
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 10:30 AM.

Copelands of New Orleans - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.

Coffee Spot - This coffee shop serves breakfast and light fare. Open daily.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

  • Horse riding nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and smart lock details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10 per night.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation (varies based on length of stay), plus a deposit of USD 75 per stay
  • Only dogs and cats are allowed
  • Weight limit: 75 lbs per pet
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Safety features at this property include a fire extinguisher, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • 0.53 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 9.95–14.95 per person
  • Self parking fee: USD 10.00 per day (in/out privileges)
  • Valet parking fee: USD 20.00 per day
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 100.00 (subject to availability)
  • Rollaway bed fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Dallas/Southlake Town Square
  • Hilton Hotel Dallas/Southlake Town Square
  • Hilton Dallas/Southlake Town Square Hotel Southlake
  • Hilton Hotel Southlake
  • Hilton Southlake
  • Southlake Hilton
  • Hilton Dallas/Southlake Town Square Hotel
  • Hilton Dallas/Southlake Square Hotel
  • Hilton Dallas/Southlake Square
  • Hilton DallasSouthlake Square
  • Hilton Dallas/Southlake Town Square Hotel
  • Hilton Dallas/Southlake Town Square Southlake
  • Hilton Dallas/Southlake Town Square Hotel Southlake

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.