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 Osaka •1 Room
 Osaka • 1 Room
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Hotel Monterey Grasmere Osaka

4-star property
1-2-3 Minatomachi, Osaka, Osaka-fu 1-855-201-7819
3.0 out of 5
See all 1 travelocity Reviews

"Phone in bathroom had dust on it. Hallways connecting rooms had small paper or derbis on carpet. Spilled or drops of coffee in elevator floor not clea ... " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

4-star hotel near Osaka City Air Terminal

Naniwa stay

With a stay at this Naniwa hotel, you'll be within half a mile (1 km) of Osaka City Air Terminal and 2 miles (3 km) of Tsutenkaku Tower. Shitennoji Temple and Osaka Museum of History are also within 3 miles (5 km).

Multiple dining options

This hotel features free WiFi in public areas, wedding services, and self parking. Dry cleaning and luggage storage are also provided.

Standard Room, Non Smoking (Room & Bed type cannot be chosen)

Bed Count 1 Twin Bed Maximum Occupancy 3 Max
$92* Per night/room May 7 - May 8

Triple Room, Non Smoking (30 - 31st floor)

Bed Count 2 Twin Beds Maximum Occupancy 5 Max

Twin Room, Non Smoking (30 - 31st floor)

Bed Count 2 Twin Beds Maximum Occupancy 3 Max

Quadruple Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 6 Max

Semi Double Room (Night time view), Non Smoking

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Queen Room, Non Smoking (30F-31F, High Floor)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Monterey Grasmere Osaka ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Hotel Monterey Grasmere Osaka

Family (1)
3 out of 5
Phone in bathroom had dust on it. Hallways connecting rooms had small paper or derbis on carpet. Spilled or drops of coffee in elevator floor not cleaned in 4 days of stay.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 26, 2022 by Hotel Monterey Grasmere Osaka Front Manager

Thank you so much for staying with Hotel Monterey Grasmere Osaka. In spite of you chose our hotel, we are terribly sorry for inconvenience of cleaning up. Based on your comments and suggestinons, we aim to enhance of cleaning and improve our service skill. Thank you for contributing your commments. We look forward to see you again.

About the Hotel Monterey Grasmere Osaka

Location 1-2-3 Minatomachi, Osaka, Osaka-fu 5560017

Property Features

There are 3 restaurants on site. Public spaces have free WiFi. Tour/ticket assistance, a vending machine, and dry cleaning/laundry services are also featured at Hotel Monterey Grasmere Osaka. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Osaka hotel.

  • 1 building
  • 348 guestrooms or units
  • 31 levels
  • 3 dining venues
  • Built in 2009
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge)

Transport

  • Train station: Sakuragawa Station (1.2 km / 0.8 mi)
  • Metro station: Namba Station (0.1 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Monterey Grasmere Osaka offers 348 accommodations with slippers and hair dryers. Beds feature down comforters and premium bedding. Flat-screen televisions come with digital channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, toilets with an electronic bidet, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

  • Deep soaking tub
  • Flat-screen television
  • Digital channels
  • Movies for purchase
  • Refrigerator
  • Luxury bedding
  • Down blanket
  • Shower and tub combination
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hair dryer
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Telephone
  • Iron and ironing board available
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Children's slippers

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9:30 AM.

ESCALE - This restaurant serves lunch and dinner.

ZUIENTEI - This restaurant serves lunch and dinner. Open select days.

Kobe - This restaurant serves lunch and dinner. Open select days.

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Please note early check-in is not available.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a security system and window guards

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of GBAC STAR Facility Accreditation (global expert)
  • Property does not offer onsite COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Security system
  • Staff does not wear personal protective equipment
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 3800 per person
  • Covered self parking fee: JPY 1500 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grasmere Monterey Osaka
  • Hotel Grasmere Osaka
  • Hotel Monterey Grasmere
  • Hotel Monterey Grasmere Osaka
  • Hotel Monterey Osaka Grasmere
  • Monterey Grasmere
  • Monterey Grasmere Osaka
  • Osaka Grasmere
  • Osaka Hotel Monterey Grasmere
  • Osaka Monterey Grasmere Hotel
  • Monterey Grasmere Osaka Osaka
  • Hotel Monterey Grasmere Osaka Hotel
  • Hotel Monterey Grasmere Osaka Osaka
  • Hotel Monterey Grasmere Osaka Hotel Osaka

You should know

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.