4.3 out of 5

"I used to stay here frequently but haven't been to Santa Rosa in a few years. It was as nice as I remembered. Very clean and comfortable and very con ... " More

By a verified traveler on Thu 13 Apr 2017

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Hotel Description

Best Western Garden Inn places you in the heart of Santa Rosa, within a 20-minute walk of Luther Burbank Home and Gardens and 1.9 km (1.2 mi) from Sonoma County Fairgrounds. Highlights at this hotel include 2 outdoor swimming pools, a restaurant, and free self parking.

TVs with cable channels are featured in all 78 rooms, and you can enjoy free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators and microwaves. Hair dryers, irons/ironing boards, and desks are also available.

The café, Garden Cafe, serves American cuisine and is open for breakfast and dinner. A meeting room and a business center are among the business amenities offered. Additionally, you'll find free WiFi in public areas, a seasonal outdoor swimming pool, and a coffee shop/café. Full breakfast is available daily between 6:30 AM and 11 AM.

Attractions within a 30-minute drive of this Santa Rosa hotel include Kendall-Jackson Wine Estate and Gardens and Petrified Forest.

Standard Room, 1 Queen Bed, Non Smoking, Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$103 per night

Standard Room, 1 King Bed, Non Smoking, Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Accessible, Bathtub

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Best Western Garden Inn ratings based on 16 Verified Reviews

Review Summary
4.2 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0
5 out of 5

Very nice

I used to stay here frequently but haven't been to Santa Rosa in a few years. It was as nice as I remembered. Very clean and comfortable and very convenient. I had forgotten about the small cafe in the center courtyard! So convenient! Had a very nice breakfast there. Very good.

Posted by , from Eureka , CA on Apr 13, 2017

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5 out of 5

Stay here!

This place didn't look like much from the outside, but it was quiet, clean and relaxing with the outside courtyard. The restaurant had good breakfast. We would definately stay here again!

Posted by , from Geneva, NY on Sep 28, 2016

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5 out of 5

Santa Rosa weekend get away

My husband and I stayed here before and loved it came back this past weekend and stayed loved it. Wished the hot tub had been working. Will stay here again. Thank you again.

Posted by , from santa rosa on Aug 8, 2016

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2 out of 5

Under construction

Pros: The motel will eventually have 2 swimming pools and has a small breakfast/lunch restaurant on site.
Cons: The staff needs a lot more training in the check in process, and should avoid registering guests in the construction area if this can be avoided.
Location: Motel is near the highway, but you can get a room more towards the back. Near wine country of Napa and Sonoma.
The motel is under construction and the staff insisted on putting us in the section under going renovation. When we checked in, they didn't warn us of that, even though there seemed to be rooms available in the non construction section. When we asked to be moved to another room, they were rude and unhelpful; still putting us in a room in the construction section toward the end. Most of the construction affects the outdoor landscape area; some is also in the windows and door jams. The motel staff also doesn't seem to know the computer program for checking guests in and spends a lot of time (like 30 minutes) just starring at the screen and ultimately did not activate our keys correctly so we had to return to the office. All in all; our experience was very negative and we would not return.

Posted by , from San Jose on Jun 18, 2016

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1 out of 5

Awful experience

The were bugs all over the dresser! They weren't ants but looked almost like little mites. The hair dryer shocked my wife and she was afraid to use it anymore! The shower worked poorly and was extremely claustrophobic! We came into Santa Rosa on our honeymoon to visit wine country. I was extremely embarrassed that a chose a dirty, subpar hotel!

Posted by on Jan 27, 2016

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3 out of 5

Convenient near fwy

Closed the seasonal pool earlier than advertised to make renovations which were noisy and even on the weekend. Would have stayed elsewhere if I'd known.

Posted by on Nov 3, 2015

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4 out of 5
Room was very clean with small fridge microwave and coffee maker. Laundry room on site with good prices to operate machines. Clean swimming pool and well manicured outdoors. Quiet even though it is right off the road. Felt very safe and conveniently located to food and shopping. Friendly staff gave us many suggestions on where to eat and sites to see. Will definitely stay here again😊

Posted by , from K on Sep 10, 2015

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4 out of 5
Pros: The staff and a small cafe on site
Location: Well located for Santa Rosa and the wine country. Easy access from the freeway - very quite with no high way noise.
We went to Santa Rosa for a 50th wedding anniversary and vow renewal. Due to heavy traffic a 90 mile trip took over 4 hours. Our room wasn't ready but the office manager (without my asking) bent over backwards to get us into a room to shower and change clothes even though that room would have to be cleaned again. We made it to the church with two minutes to spare. I don't remember her name but her courtesy and customer service could not have been better.

Posted by , from Rocklin ca on Jul 28, 2015

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5 out of 5

Great value!

Pros: Close restaurants, Free Internet, Quiet, good price
Hotel was perfect for our needs. Clean and very quiet. One of a few hotels that will let you stay just one night in Wine Country. Great deal, and highly recommended.

Posted by on Sep 6, 2012

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5 out of 5

A stay here is a winner on all counts.

Pros: Close restaurants, Free Internet, Quiet
We were very impressed with everything about this place. The staff was friendly, helpful, and knowledgable. The location was great, and the place was very clean. What counts the most everywhere is the staff: these people were professional, especially when, at breakfast, a patron at the cafe was intrusive to other guests. Evidently someone complained, because what I believe to be the manager appeared and handled the rather aggressive person with definite aplomb and in a timely fashion, without disrupting anyone else and treating the rude person politely and with as much respect as possible. I doubt most of the other customers in the restaurant did not even know what had occurred. We would definitely return, and recommend it to others.

Posted by , from MN on Sep 2, 2012

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Property Features

Best Western Garden Inn offers its guests 2 outdoor swimming pools and a seasonal outdoor pool. Along with a restaurant, there's a coffee shop/café on site. Business amenities include a business center and a meeting room. WiFi is free in public spaces. The business-friendly Best Western Garden Inn also features a garden and laundry facilities. Self parking is free.

  • 78 guestrooms or units
  • 2 levels
  • Dining venue
  • Coffee shop
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Garden

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 2
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Santa Rosa, CA (STS-Sonoma County) (15.1 km / 9.4 mi)
  • Parking: Free self parking

Room Amenities

Best Western Garden Inn offers 78 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 11 AM.

Garden Cafe - This café specializes in American cuisine and serves breakfast and dinner.

Nearby Activities

2 outdoor swimming pools are on site along with a seasonal outdoor pool. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • Pets: USD 20.00 per pet, per day
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • No rollaway/extra beds available
  • No cribs (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 3 and USD 7 per person (approximately)
  • Pet fee: USD 20.00 per pet, per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Garden
  • Best Western Garden Inn
  • Best Western Garden Inn Santa Rosa
  • Best Western Garden Santa Rosa
  • Best Western Garden Hotel Santa Rosa
  • BEST WESTERN Garden Inn Santa Rosa, CA - Sonoma County
  • Best Western Santa Rosa
  • Santa Rosa Best Western

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.