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Within a 10-minute walk of the resort, you'll find Quinta Avenida and Punta Esmeralda Beach. Guadalupe Church and 28 de Julio Square are also within 2 miles (3 km).
A full-service spa, 14 restaurants, and 4 outdoor pools are all featured at this all-inclusive resort. Relax beachside with beach umbrellas and cool off with a drink at the beach bar. Relax with a drink at one of the 16 bars/lounges and enjoy free perks like buffet breakfast and free self parking.
Free WiFi, iPod docks
Boasting comforts such as Egyptian cotton sheets and down comforters, the 394 guestrooms offer thoughtful touches like free minibar items and bathrobes. Other amenities include free WiFi, furnished balconies, and Smart TVs with cable channels.
Paradisus Playa del Carmen La Perla- All Adult/All Inclusive ratings based on 41 Verified Reviews
Guest reviews for Paradisus Playa del Carmen La Perla- All Adult/All Inclusive
Sep 30, 2018 by Concierge La Perla
Dear guest, We hope to host you again in the future so we can pamper you. We appreciate your score. Kindest regards,
Sep 2, 2018 by Concierge La Perla
Dear Guest, Thank you for your positive review, we really appreciate it. We hope to host you again in the future. Kindest regards,
Jun 26, 2018 by Concierge La Perla
Dear Angela, Regarding the beach, please be informed that we have a daily cleaning program to remove seaweed, even there is a tractor that removes it every morning at the beginning of the day. During the rest of the day, as you may noticed, our staff is frequently cleaning the beach. Unfortunately, despite our efforts, we cannot have control of the power of mother nature and sadly sometimes the seaweed surpass our capacity. It is important to recognize that this is a condition present in the whole area and there is not exclusive of our beach. Nevertheless, be confident that we will reinforce our cleaning program in order to maintain our beach in optimum conditions for enjoyment of our guests. We are very sorry we didn't exceed your expectations about the drinks, please be advised that our suppliers are certified with the highest stardards, but we appreciate your feedback. Feel assured that we transferred your notes to our Management in order to improve. Best regards,
Resort was awesome!!
Apr 11, 2018 by Concierge La Perla
Dear Stephanie, We appreciate your feedback. Thank you for your excellente review, it is our pleasure to read that you had a marvelous time here with us. Hope to host you again in the future. Kindest regards,
Beautiful hotel close to the beach
Jan 29, 2018 by Concierge La Perla
Dear Daw, We appreciate your excellent review. We are very glad to read that you had a truly Paradisus experience. We hope to host you again in the future so we can pamper you again. Kindest regards,
Dec 19, 2017 by Concierge La Perla
Dear Geofd, We appreciate yourpositive and detailed review about your stay at Paradisus Playa del Carmen. We are thrilled to read that thoroughly enjoyed your stay and that you were able to get some rest & relaxation. We appreciate you taking the time to share the highlights of your stay with us.
Best Place I have ever stayed!
Nov 24, 2017 by Concierge La Perla
Dear Jeff, Thank you for the great rating and review after your recent stay at Paradisus La Perla. We are happy to know that you were able to live the Paradisus experience and you loved it. Hope to host you again soon. Regards,
Nov 14, 2017 by Concierge LP
Dear JC, Thank you so much for your feedback! We hope you had a marvelous time with us. Hope to host you again. Best regards,
Great pool, restaurants and beach.
About the Paradisus Playa del Carmen La Perla- All Adult/All InclusiveLocation 5ta Avenida, Esquina Calle 112, Playa del Carmen, QROO 77710
This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All land activities and use of recreational facilities and equipment are included.
- Fitness facilities
- Water fitness
- Onsite entertainment and activities
- Onsite live performances
- Motorized water sports
- Premium food items
- Bottled wine
- Room service
- Laundry/dry cleaning services
- Spa/beauty facilities and services
- Yoga classes/lessons included
- Pilates classes/lessons included
- Dancing classes/lessons included
- Taxes included
- Onsite entertainment and activities included
- 24-hour room service
- Buffet and à la carte dining
- Bartending classes/lessons included
- Cooking classes/lessons included
- Gratuities included
- Fitness facilities included
- Water fitness classes/lessons included
- Laundry/dry cleaning services not included
- Food and beverage restrictions apply
- Surcharge for premium food items
- All available beverages included
- Motorized water sports not included
- Surcharge for bottled wine
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Surcharge for room service
- Onsite live performances included
- Room service not included
- All land activities, and recreational facilities and equipment included
Paradisus Playa del Carmen La Perla- All Adult/All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Paradisus Playa del Carmen La Perla- All Adult/All Inclusive offers its guests a full-service spa, 4 outdoor swimming pools, a health club, and a spa tub. There are 14 restaurants on site, as well as a coffee shop/café and a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 4 swim-up bars and 16 bars/lounges. Free breakfast is served daily. You'll find a business center on site. Event space at this resort measures 25000 square feet (2323 square meters) and includes a conference center. A sauna, spa services, and tour/ticket assistance are also featured at the luxury Paradisus Playa del Carmen La Perla- All Adult/All Inclusive. Self parking is free. Smoking is allowed in designated areas at this 4.5-star Playa del Carmen resort.
- 394 guestrooms or units
- 3 levels
- 5 buildings
- 14 dining venues
- 4 swim-up bars
- 16 bars or lounges
- 25000 sq ft of conference space
- 2323 sq m of conference space
- Built in 2011
- Buffet breakfast (free)
- Bar on the beach
- Coffee shop
- Towels for the beach
- Umbrellas for the beach
- Umbrellas for the pool
- Conference center
- Business facilities
- Dry cleaning
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- Beauty salon
- Onsite shopping
- Smoking in designated areas
Available in all rooms: Free WiFi
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (53 km / 32.9 mi)
- Parking: Free self parking
Paradisus Playa del Carmen La Perla- All Adult/All Inclusive offers 394 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to furnished balconies. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch Smart televisions come with cable channels and pay movies. Bathrooms include rainfall showerheads, bathrobes, slippers, and designer toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include free minibar items and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony (furnished)
- Stocked minibar (free)
- IPod dock
- In-room dining (24 hours)
- Flat-screen television
- Cable channels
- Movies for purchase
- DVD player
- Egyptian cotton linens
- Down blanket
- Rainfall showerhead
- Rollaway beds (free)
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer
- Designer toiletries
- Iron and ironing board
- Blackout drapes
- Climate control (air conditioning)
Food & Drink
Guests are served free buffet breakfast daily from 6 AM to 11 AM.
Paradisus Playa del Carmen La Perla- All Adult/All Inclusive has 14 restaurants on site.
24-hour room service is available.
A marina and a health club are featured at the hotel. Two outdoor swimming pools are on site along with a spa tub. Other recreational amenities include a sauna, a steam room, and a fitness facility. Bali beds are available at the La Perla and La Esmeralda swimming pool areas for a surcharge.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Pilates classes on site
- Snorkeling on site
- Ecotours nearby
- Golfing nearby
- Fitness classes on site
- Yoga classes/instruction on site
YHI Spa has 14 treatment rooms including massage/treatment rooms and couples treatment room(s). Services include massages, manicures and pedicures, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and Ayurvedic treatments. The spa is equipped with a sauna, a spa tub, Turkish bath/hammam, hot springs/mineral springs, and a mud bath. Visitors of this garden view spa can round out their time of relaxation with a trip to the café. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 14
- Outdoor treatment areas
- Couples treatment rooms
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Deep tissue massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Detoxification wrap
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- In-room accessibility
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.
- Check-out by noon
Children and extra beds
- Children 18 and younger are not allowed at this adults-only property. All guests older than 18 are welcome.
- Free rollaway/extra beds!
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No cribs (infant beds) available
- Minimum guest age is 18
- Caters to adults only
Guests will be asked to pay the following charges at the property:
- A tax is imposed by the city: MXN 20 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
- Paradisus Perla All Adult All Inclusive
- Paradisus Playa del Carmen La Perla All Adult All Inclusive
- Paradisus Playa Carmen Perla All Adult/All Inclusive
- Paradisus Perla All Adult/All Inclusive
- Paradisus Playa Carmen Perla Adult/All
- Paradisus Perla Adult/All
- Paradisus Playa del Carmen La Perla All Adult/All Inclusive
- Parasus l Carmen Perla Adult
You should know
- Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
- This is an adults-only property and children 18 years old and younger aren't allowed.
- Registered guests are the only ones allowed to be in guestrooms.
- Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
Awards & Affiliations
Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Book a stay in any room or rate category and receive access to Illy Corner (surcharge), Restaurant Passion by Martin Berasategui, Don Julio Corner tequila tasting (surcharge), Mexican romantic dinners (surcharge), and Moet & Chandon Corner sparkling wine tasting (surcharge).
Full details at check-in.
Book a stay in a "Royal Service" suite and receive access to an elegant lounge for private check-in and check-out; private swimming pool, including bar; private beach, in the exclusive Royal Service area, with concierge service; water ritual at the YHI Spa; personalized pillow menu; personalized nightly turndown service; special in-room aromatherapy menu (additional charges apply); exclusive Royal Service fitness center; and Nespresso machine in the room.
Must book a "Royal Service One Bedroom Master Suite", "Royal Service One Bedroom Master Suite Swim up", "Royal Service One Bedroom Suite", "Royal Service One Bedroom Suite Swim up", "Royal Service Paradisus Junior Suite", "Royal Service Paradisus Junior Suite Partial Ocean view", or "Royal Service Paradisus Junior Suite Swim Up" to receive benefits. Full details at check-in. Taxes and gratuity may not be included. No refunds for any unused portion of offer. Offer subject to availability. Offer is not valid with groups/conventions and may not be combined with other promotional offers. Other restrictions and blackout dates may apply.