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Within 12 miles (20 km) of this property, you'll find Maroma Beach and Tres Rios Ecopark. El Manglar Golf Course is within 6 miles (10 km) and Sanctuary of Hope and Time Capsule is within 9 miles (15 km).
This smoke-free property features a golf course, free water park access, and a full-service spa. Enjoy a meal in one of the 10 restaurants and perks like free buffet breakfast and free valet parking. 2 coffee shops/cafés offer dining options, while a beach bar and an outdoor pool are also on site.
Jetted tubs, free WiFi
Boasting jetted bathtubs, the 432 guestrooms also offer free WiFi and free minibar items. Other amenities include balconies, sitting areas, and TVs with cable channels.
Iberostar Paraiso Maya All Inclusive ratings based on 15 Verified Reviews
Guest reviews for Iberostar Paraiso Maya All Inclusive
Feb 18, 2019 by Quality Manager
Thank you for your comments about your recent stay at Iberostar Paraiso Maya. It is gratifying to read that your experience was amazing, and that you found the comfort desired in your room, tasty gastronomic options in our restaurants, all this paired with our outstanding service. Allows us to serve you once again in the near future, it will be a pleasure. Kind regards,
Very large beach property with great pools
2nd time at the Maya
Great Week at the Iberostar Maya
the Grande Hotel
Best Resort Yet
About the Iberostar Paraiso Maya All InclusiveLocation Chetumal Puerto Juárez, Km. 309, Playa del Carmen, QROO 77710
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- Meals, snacks, and beverages included
- In-room minibar (some restrictions)
- Motorized water sports
- Snorkeling excursions
- Food and beverage restrictions apply
- Snorkeling excursions not included
- Motorized water sports not included
- Taxes included
- Gratuities included
- Minibar beverages - restrictions apply
Iberostar Paraiso Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Iberostar Paraiso Maya All Inclusive offers its guests a full-service spa, a golf course, and a complimentary water park. There are 10 restaurants and 2 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 7 bars/lounges, a beach bar, and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi. A business center and a meeting room are available. An outdoor pool, a children's pool, and a nightclub are also featured at Iberostar Paraiso Maya All Inclusive. Self parking and valet parking are free. This 4-star Playa del Carmen property is smoke free.
- 432 guestrooms or units
- 3 levels
- 10 dining venues
- 7 bars or lounges
- 2 coffee shops
- Buffet breakfast (free)
- Bar on the beach
- Bar by the pool
- Umbrellas for the pool
- Business facilities
- Conference space
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Pool or billiards table
- Gift shop
- Onsite shopping
- No smoking on site
Family Friendly Amenities
- Free water park access
- Outdoor pool
- Children's pool
- Lazy river
- Free WiFi
- Laundry facilities
- Playground on site
- DVD player
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (37 km / 23 mi)
- Parking: Free valet parking and self parking
Iberostar Paraiso Maya All Inclusive offers 432 air-conditioned accommodations with DVD players and free minibar items. Rooms open to balconies. Accommodations offer separate sitting areas. Televisions come with cable channels, video-game consoles, and pay movies. Bathrooms include shower/tub combinations with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
- Private balcony
- Sitting area
- Jetted tub
- Stocked minibar (free)
- In-room dining (24 hours)
- Cable channels
- Movies for purchase
- DVD player
- Coffee maker
- Shower and tub combination
- Rainfall showerhead
- Housekeeping (daily)
- Nightly turndown service
- Gaming console
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Blackout drapes
- Air conditioning
- Ceiling fan
- Ensuite bathroom
- Connecting rooms available
Food & Drink
Guests are served free buffet breakfast daily from 7:00 AM to 10:00 AM.
La Pagoda - This restaurant serves lunch and dinner.
El Fogon - This restaurant serves dinner only. Reservations are required.
La Marina - This buffet restaurant serves dinner only.
Gourmet L'Etoile - This restaurant specializes in international cuisine and serves dinner only. Reservations are required.
El Rancho - This steakhouse serves dinner only.
24-hour room service is available.
The top Iberostar Paraiso Maya Hotel is a place of peace and fun on the Riviera Maya. Quality evening entertainment fills the resort with music and colors and complete the days of relaxation and entertainment for the guests who come to this hotel to spend an unforgettable vacation.
At night, the Iberostar Paraiso Maya hotel offers a variety of shows, dances, and live musical variety performances. Guests who wish to take advantage of their vacation to engage in sports and to keep fit will have the perfect opportunity at the Iberostar Paraiso Maya hotel. The hotel offers a variety of activities for all tastes and interests: kayaking, tennis, and yoga, among others. It also includes organized archery and target practice tournaments.
Without leaving the hotel premises. Within the hotel grounds, guests have the option to engage in multiple sports activities: aerobics, archery, riflery, bike tours, beach volleyball, billiards, bocce, petanque, catamaran sailing, soccer, gymnastics, kayaking, water gymnastics, snorkeling, table tennis, tennis, windsurfing.
Like a fish in water. That’s how those who enjoy aquatic activities will feel since there are so many activities available. The clear waters of the Caribbean are the perfect place for sports (extra charge) such as jet skiing, parasailing, or the banana boat. The diving center associated with the hotel, CDC Padi GOLD Palm Resort, run by Dressel Divers International, organizes diving and snorkeling as well as a wide variety of aquatic activities.
Sports. Doesn’t get any better than this Golf
Within the resort of Playa Paraiso, the 18-hole golf course stretches over 6,000 meters and features excellent food and beverage service for players to replenish forces without leaving the premises.
- Snorkeling on site
- Playground on site
- Golfing nearby
- Beach volleyball on site
- Kayaking on site
- Windsurfing on site
- Scuba diving nearby
Unwinding at the spa.
The best way to relax and unwind is to visit the modern spa which offers treatments, massages, and Jacuzzi.
- Body treatments
- Facial treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- Check-in time ends at 11:00 PM
- Check-in time starts at 3 PM
- Minimum check-in age is 18
- Check-out by 11:00 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
- No rollaway/extra beds available
- No cribs (infant beds) available
Guests will be asked to pay the following charges at the property:
- Destination fee: MXN 20 per accommodation, per night
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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You should know
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.