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On the beach
Within 2 miles (3 km) of this Playa del Carmen property, you'll find Maroma Beach and El Manglar Golf Course. Tres Rios Ecopark is within 9 miles (15 km) and El Camaleon Mayakoba Golf Course is within 12 miles (20 km).
This all-inclusive property features a full-service spa, a nightclub, and 7 restaurants. Spend a day at the beach snorkeling, or relax with sun loungers and beach umbrellas. Enjoy a meal in one of the 4 coffee shops/cafés and perks like free buffet breakfast and free self parking.
Free WiFi, balconies
The 424 guestrooms have flat-screen TVs with satellite channels and offer free WiFi and balconies. Minibars, room service, and coffee/tea makers are also available.
Iberostar Paraiso Beach All Inclusive ratings based on 16 Verified Reviews
Guest reviews for Iberostar Paraiso Beach All Inclusive
Second time here
Okay hotel with good service
May 1, 2018 by Octavio Salinas, Public Relation Assistant Manager
Dear guest, We would like to thank you for taking the sime to share your experience. We are glad to read that you enjoyed our service and clean rooms. On the other hand, we really regret that we did not meet your expectative with our entertainment department, shows and food inside the complex. Please rest assure that we will pass your feedback to the respective departments to take it into consideration. We invite you come back one more time and whow you the service and quality we are so proud to offer in more than 100 hotels around the wolrd. We remain at your service.
This resort was not familiar with Travelocity?!
May 2, 2017 by Quality Manager
Dear clients, On a behalf of the staff and management here at IBEROSTAR Paraiso Beach we would like to thank you for your review. Priority in our hotel is the improvement of all our services and continuous work to obtain our guest satisfaction. We have taken all your comments and suggestion into consideration and we will do the best we can to improve all the mentioned points. However, if you decide, to visit us again in the near future, please do not hesitate to contact us. Wish you all the best Kind Regards Quality Manager
Great first trip to Mexico
About the Iberostar Paraiso Beach All InclusiveLocation Carretera Chetumal, Playa del Carmen, QROO 77710
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities and taxes are included.
Food and beverages
- All meals, snacks, and beverages included
- Room service during certain hours (limited menu)
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports are included.
- Fitness facilities
- Supervised activities for children between 4 and 12 years old
- Kayaking included
- Windsurfing included
- Aerobics classes/lessons included
- Taxes included
- Gratuities included
- Fitness facilities included
- Tennis included
- All food and beverages included
- Volleyball included
- Food and beverage restrictions apply
- Limited meals offered through room service
- Minibar (all beverages included)
- Room service during certain hours
- All non-motorized water sports included
- Snorkeling included
Iberostar Paraiso Beach All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Iberostar Paraiso Beach All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like snorkeling and scuba diving. Free breakfast is served daily. There are 7 restaurants and 4 coffee shops/cafés on site. You can enjoy a drink at one of the bars, which include 5 bars/lounges and a swim-up bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a children's pool, and a health club. Self parking is free. This 3.5-star Playa del Carmen property is smoke free.
- 424 guestrooms or units
- 3 levels
- 7 dining venues
- 5 bars or lounges
- 4 coffee shops
- Buffet breakfast (free)
- Bar by the pool
- Swim-up bar
- Beach lounge chairs
- Towels for the beach
- Umbrellas for the beach
- Poolside lounge chairs
- Conference center
- Business facilities
- Dry cleaning
- Staff is multilingual
- Storage area for luggage
- Tour and ticket information
- Wedding services available
- Gift shop
- No smoking on site
Family Friendly Amenities
- Family Property
- Outdoor pool
- Children's pool
- Free WiFi
- Playground on site
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking
- Airport: Cancun, Quintana Roo (CUN-Cancun Intl.) (36.5 km / 22.7 mi)
- Parking: Free self parking
Iberostar Paraiso Beach All Inclusive offers 424 air-conditioned accommodations with minibars and video-game consoles. Rooms open to balconies. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.
- Private balcony
- In-room dining (limited hours)
- Flat-screen television
- Satellite channels
- Movies for purchase
- Coffee maker
- Bathtub or shower
- Housekeeping (daily)
- Gaming console
- Hair dryer
- Toiletries (free)
- Iron and ironing board
- Air conditioning
- Ceiling fan
- Ensuite bathroom
Food & Drink
Guests are served free buffet breakfast daily from 7 AM to 10 AM.
Iberostar Paraiso Beach All Inclusive has 7 restaurants on site.
Room service (during limited hours) is available.
An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Playground on site
- Golfing nearby
- Basketball on site
- Bicycle rentals on site
- Scuba diving on site
- Volleyball on site
- Kayaking on site
- Windsurfing on site
- Yoga classes/instruction on site
Guests can indulge in a pampering treatment at the property's full-service spa, Sensations. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
- Sauna in spa
- Spa tub in spa
- Manicures and pedicures
- Body wraps
- Body treatments
- Body scrubs
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
If you have requests for specific accessibility needs, please note them at check-out when you book your room.
- Accessible bathroom
- Roll-in shower
- In-room accessibility
- Check-in time ends at 6 PM
- Check-in time starts at 3 PM
- Minimum check-in age is 18
Special check-in instructions:
There is no front desk at this property. To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
This property does not have a front desk. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation.
- Check-out by 11 AM
Children and extra beds
- Children are welcome.
- Kids stay free! Children stay free when using existing bedding.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
- No pets allowed
Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Minimum Spring Break check-in age is 25 years old.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. Minimum Spring Break check-in age is 25 years old.
- No rollaway/extra beds available
- No cribs (infant beds) available
Guests will be asked to pay the following charges at the property:
- Destination fee: MXN 20 per accommodation, per night
The charges below are included in your overall room price:
- New Year's Eve gala dinner fee
- Christmas Eve gala dinner fee
We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.
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You should know
- Reservations are needed for golf tee times. For reservations, contact the property before arrival using the contact information on the booking confirmation.
- For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
- For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
Awards & Affiliations
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.