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 Playa del Carmen •1 Room
 Playa del Carmen • 1 Room
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Casa del Árbol Condo

3-star property
Calle 21 Sur con Diagonal 85 Sur, Playa del Carmen, QROO 1-855-201-7819
2.0 out of 5
See all 1 travelocity Reviews

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Hotel Description

3-star aparthotel near Quinta Avenida

Ejidal stay

Your stay at this Ejidal aparthotel places you within 2 miles (3 km) of Quinta Avenida and Playa del Carmen Maritime Terminal. Playa del Carmen Main Beach and Mamitas Beach are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool is featured at this aparthotel, along with free WiFi in public areas and a terrace. A garden, express check-in, and express check-out are also on offer.

Free Internet, kitchens

The 30 apartments feature free WiFi and free wired Internet, kitchens with refrigerators, and flat-screen TVs with cable channels. Balconies or patios, dining areas, and sitting areas are also available. Housekeeping is available once per stay.

Standard Apartment, 1 King Bed with Sofa bed, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 3 Max
$34* Per night/room Apr 20 - Apr 21

Exclusive Penthouse, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Apartment, Multiple Beds, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 4 Max

Junior Apartment, 2 Bedrooms, Kitchenette

Bed Count 1 King Bed Maximum Occupancy 5 Max

Deluxe Penthouse, 1 Bedroom, Executive Level

Bed Count 1 King Bed Maximum Occupancy 3 Max

Casa del Árbol Condo ratings based on 1 Verified Reviews

Review Summary
2.0 out of 5 2.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 0.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for Casa del Árbol Condo

Family (1)
2 out of 5
I like the location, because is not a busy area. There is only one place where to go and eat. The infrastructure nice looking but needs more handy man work. Broken walls, taped mirrors, dirty doors. You must experience by yourself.

Posted by on Mar 21, 2022

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About the Casa del Árbol Condo

Location Calle 21 Sur con Diagonal 85 Sur, Playa del Carmen, QROO 77712

Property Features

As a guest of Casa del Árbol Condo, you'll find an outdoor pool, a terrace, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. An airport shuttle (available 24 hours) is available for a fee. Casa del Árbol Condo also features a garden, concierge services, and express check-in. Smoking is allowed in designated areas at this 3-star Playa del Carmen aparthotel.

  • 1 building
  • 30 guestrooms or units
  • 5 levels
  • Built in 2018
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Kitchen
  • Separate dining area
  • Full-sized refrigerator/freezer

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Casa del Árbol Condo offers 30 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchens with full-sized refrigerators/freezers, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided once per stay.

  • In-room kitchen
  • Private balcony or patio
  • Dining room
  • Sitting area
  • Minibar
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Kitchenware
  • Shower
  • Housekeeping (once per stay)
  • Safe
  • Toiletries (free)
  • Desk
  • Air conditioning
  • Ceiling fan

Food & Drink

For a fee, guests can enjoy local cuisine breakfast daily from 7:30 AM to 11:30 AM.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 4:00 AM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's +529999981534 mobile app before check-in.

The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information and key retrieval information. Front desk staff will greet guests on arrival. Guests are recommended to download the property's +529999981534 mobile app before check-in.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Casa del Árbol Condo

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip

Host has not indicated whether there is a smoke detector on the property

This property is professionally cleaned

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. The property is professionally cleaned. Contactless check-in and contactless check-out are available.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property uses a professional cleaning service
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Debit cards not accepted
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Children stay free - maximum age 10
  • Social distancing measures are in place
  • Property mobile app recommended for guests
  • Contactless check-in is available
  • Property mobile app name +529999981534
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property does not follow regional sanitization guidelines
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Service animals not allowed
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately USD 8 for adults and USD 6 for children
  • Airport shuttle fee: USD 110.00 per vehicle (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Casa Árbol Condo Playa del Carmen
  • Casa Árbol Condo
  • Casa Del Arbol Del Carmen
  • Casa del Árbol Condo Aparthotel
  • Casa del Árbol Condo Playa del Carmen
  • Casa del Árbol Condo Aparthotel Playa del Carmen

You should know

  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.