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Be Playa Hotel - Near Mamitas Beach Club

4-star property
Avenida 10 , Esquina calle 26, Playa del Carmen, QROO 1-855-201-7819
1.7 out of 5
See all 3 travelocity Reviews

"I booked a upgrade to a king bed. Was taken to my room and had 2 queens. Nothing was mentioned until i mentioned thats not what i booked.. she just ... " More

By a verified traveler on Mon 14 Feb 2022

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Hotel Description

4-star boutique hotel near Playa del Carmen Main Beach

Seaside stay

Within a 10-minute walk of this Downtown Playa del Carmen hotel, you'll find Quinta Avenida and Playa del Carmen Main Beach. Mario Villanueva Stadium Madrid and Quinta Alegría Shopping Mall are also within half a mile (1 km).

Free breakfast

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Unwind with a drink at the poolside bar and enjoy perks like free full breakfast and free WiFi. A terrace, a snack bar/deli, and luggage storage are also on offer.

Standard Suite

Bed Count room.options.bedSize. Maximum Occupancy 3 Max
$70* Per night/room May 1 - May 2

Master Suite

Bed Count room.options.bedSize. Maximum Occupancy 3 Max

Be Playa Hotel - Near Mamitas Beach Club ratings based on 3 Verified Reviews

Review Summary
1.7 out of 5 1.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Be Playa Hotel - Near Mamitas Beach Club

Everyone (1) Couples (2)
1 out of 5
When checking in we sat andwaited as there was someone talking with the receptionist.. we thought it was a guest drinking a beer chevking in .. after a while we saw him go behind thedesk and realized he was a worker.. i was tired from my travels so i was upset .. they switched places and he sat down to check us in . He took my deposit gave me my instructions and when it was time to check out my deposit was gone.. they took about 45 minutes to talk to him and ask him what happened.. they went through their deposits and after going back and forth with him i told her there would be no way i could've stayed without a deposit or known how much their deposit amount was i told her he was probably drunk then she finally gave it to me .. needless to say we missed our flight.. we had no where to stay and had to take a flight the next day.

Posted by on May 2, 2023

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Comment from Hotel Management

Jul 12, 2023 by Veronica Lp Be Playa GM Manager

Dear Myra,We appreciate you taking the time to share your experience during your last stay at Be Playa.We are sorry that you have taken away that impression of our service and attention. We welcome all your feedback and can assure you that with this experience we will adjust our standards and procedures so that, in the future, we can meet your expectations of care and service.

1 out of 5

Posted by on Jun 7, 2022

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Comment from Hotel Management

Jul 12, 2023 by be Playa Family

Thanks for your feedback

3 out of 5
I booked a upgrade to a king bed. Was taken to my room and had 2 queens. Nothing was mentioned until i mentioned thats not what i booked.. she just said "well its not available.. " she was nice but its not what i wanted. i have bad anxiety and had expectations and was made to feel like .. this is what youre going to get.

Posted by on Feb 14, 2022

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Comment from Hotel Management

Feb 15, 2022 by Yann Pelisson, Gerente General Be Playa

Dear Myra Alejandra, we are sorry to read that your experience was not what you expected. We do our best to respect our guests' requests concerning bed type. Nonetheless, it really depends on the availability, regardless the room category you have booked. We thank you for taking the time to write this review and hope we will have another opportunity to welcome you back soon to Be Playa.

About the Be Playa Hotel - Near Mamitas Beach Club

Location Avenida 10 , Esquina calle 26, Playa del Carmen, QROO 77710

Property Features

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces. An outdoor pool, a terrace, and tour/ticket assistance are also featured at the boutique Be Playa Hotel - Near Mamitas Beach Club. An airport shuttle (available on request) is available for a fee. This 4-star Playa del Carmen hotel is smoke free.

  • 1 building
  • 23 guestrooms or units
  • 4 levels
  • Full breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Be Playa Hotel - Near Mamitas Beach Club offers 23 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and bathrobes. 32-inch LCD televisions come with cable channels. Bathrooms include bathtubs or showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • LCD television
  • Cable channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free full breakfast daily from 8:00 AM to 11:00 AM.

Sushi Club - This restaurant specializes in Asian cuisine and serves lunch and dinner.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snorkeling nearby

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Be Playa Hotel - Near Mamitas Beach Club offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Be Playa Hotel - Near Mamitas Beach Club

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a security system

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. Contactless check-in and contactless check-out are available.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitization practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Service animals not allowed
  • Individually-wrapped food options are not available
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Be Hotel Playa
  • Be Playa
  • Be Playa Hotel
  • Hotel Be Playa
  • Be Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
  • Be Playa Hotel Playa del Carmen
  • Be Playa Playa del Carmen

You should know

  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.