- Check-in time starts at 3:00 PM
- Check-in time ends at anytime
- Minimum check-in age is: 15
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
The property recommends that guests bring their own vehicles to get around this 494-acre (200-hectare) resort and to visit nearby attractions. Shuttle service to resort facilities is available on request; guests can expect to wait at least 30 minutes for pickup. Resort shuttle service does not include the One Tree Hill area, where some accommodations are located. Guests may choose to rent a vehicle onsite (subject to availability; 3-days advance booking required).
Taman Simalem Resort offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash.
For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation.
- Car recommended
- Property confirms they are implementing guest safety measures
- Property is cleaned with disinfectant
- Staff wears personal protective equipment
- Security system
- Protective clothing is not available to guests
- No shield between guests and staff in main contact areas
- Guests are provided with free hand sanitizer
- Staffed front desk
- Social distancing measures are in place
- Contactless check-in is not available
- No rollaway/extra beds available
- No cribs (infant beds) available
- No elevators
- Property confirms they are implementing enhanced cleaning measures
- Smoke detector
- Individually-wrapped food options are available
- Service animals not allowed
- Individually-wrapped food options are available through room service
- Debit cards
- No gap period between guest stays
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: IDR 950000 per vehicle
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
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