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"I would give it a high rating. It is a little pricy but it is worth it. I would not mind staying there again! " More

By Sewa on Fri 07 Sep 2012

Hotel Description

4-star spa hotel near Tanglin Mall, connected to a shopping center

City center retreat

You'll be steps from Tanglin Mall and within a 10-minute walk of Gleneagles Hospital with a stay at this Orchard hotel. Forum The Shopping Mall and Palais Renaissance are also within half a mile (1 km).

Full-service spa, outdoor pool

A full-service spa, 2 restaurants, and an outdoor pool are all featured at this smoke-free hotel. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the fitness center and perks like free self parking and a free shopping center shuttle.

Free Internet, LCD TVs

The 565 guestrooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and thoughtful touches like bathrobes and slippers. Other amenities include 24-hour room service, free newspapers, and free local calls.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$138* Per night/room Dec 13 - Dec 14

Club Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 2 Twin Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Hotel Jen Tanglin Singapore by Shangri-La ratings based on 9 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Jen Tanglin Singapore by Shangri-La

Couples (1)
4 out of 5
Everything was great except lack of hot water in the shower.

Posted by on Sep 20, 2019

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Comment from Hotel Management

Sep 27, 2019 by hjtsgm

Dear Bill, thank you for the review. We are very sorry about the hot water which had since been rectified. We are glad that overall, it was a great stay. Looking forward to welcoming you back . Best regards, Vathsala Subramaniam, General Manager

4 out of 5

Good hotel, I liked it. They provide everything that one needs. I liked their Restaurants and location(central)

I would give it a high rating. It is a little pricy but it is worth it. I would not mind staying there again!

Posted by on Sep 7, 2012

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5 out of 5

Good location, great hotel staff and management

Pros: Free breakfast, Close restaurants, Free Internet, Quiet, greag health club, great swimmiing pool
I am a regular at Traders in Singapore. It is my home away from home in Asia. The staff is marvelous. A diverse shopping mall adjoins the hotel, including groceries, food court, drug stores and restaurants. Orchard Road is but a stroll away. The famed botanical gardens is walking distance. For a slight increase in price, a club room is highly recommended. The rooms are a tad small, but who spends all their time in the room anyway? The health facilities and swimming pool are splendid.

Posted by , from Houston TX on Mar 17, 2012

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4 out of 5

Not exactly like the Shangri-la, but pleasantly suprised.

Pros: Free Internet, Quiet
Cons: smaller rooms than regular shangri-la hotels
As part of the Shangri-la chain of hotels, the hotel was of the quality we have come to expect. However, the rooms were smaller than those of the regular Shangri-la brand in which we have previously stayed. The friendliness and knowledge of the staff was on par with that of the Orchard Road Shangri-la. The value for money was the enticing factor in choosing the hotel. A bit of a walk to Orchard Road, but it was very peaceful. The hotel had a boutique quality and more intimate feel.

Posted by , from Baguio, Philippines on Feb 25, 2011

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3 out of 5

The location is it.

Pros: Close restaurants, Quiet
The location is great, very central, but still quiet enough to relax. The relation of price - comfort is ok (it is not a new hotel, though), some service good (the business centre), some poor - mainly the reception. During my stay there was some refurbishing work - they were painting the doors - while they didnt bother and still kept the floor fully occupied. The smell was quite terrible and lasting and I could reach a change to another floor first after quite a lot of trouble resp. time. For the hotel of that pricing and while staying there for 5 days (which is quite a lot for Singapore), I would expect an appropriate appology.

Posted by , from EU on Feb 8, 2011

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2 out of 5

downgrade at Traders

I am a business traveler and as such I frequently need to use a hotel business center for copying, scanning, faxing, etc. In past years Traders Hotel in Singapore had an excellent business center offering all services, with a staff of at least two professionals, and a meeting room available to rent. On this trip I was surprised to learn the business center had been downgraded to the size of a small walk in closet, the only one attendant. In this small room are three computers, and they are always in use by young people checking their facebook and skype. This morning I noticed two infants playing children's games. The office machines have been downgraded to a multi purpose device that is extremely slow. The atmosphere is chaotic with most of the attendant's time being taken up with youth hostel -type issues. This is an indication that hotel management does not care to support traveling business people and caters to mostly young, tourists, and children. I would say if you are a business person, this is now a hotel to avoid in Singapore.

Posted by on Oct 22, 2010

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4 out of 5

Wonderful hotel

I have been visiting Singapore since 1977. In the early years I stayed at the Marco Polo hotel on Tanglin Circus. Today neither the Marco Polo nor Tanglin Circus exist anymore. The closest alternative is Traders Hotel. It offers the same exceptional service, style, and attention to detail. The pool is great, the health club exceptional. Restaurants are wonderful. The proximity to Tanglin Mall and Orchard Road are real benefits. The bar is not comparable to the one at Marco Polo, and, alas, there is no signature tall Sikh greeting you at the front door. Hotel is a little pricey, but you can find occasional deals that make a stay attractive. The travel agency rates are always better than booking directly through the hotel.

Posted by on Apr 2, 2010

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4 out of 5

Good Value for Price

We have been to Singapore several times already.The is the first time we stayed near Orchard Road. Trader's is one of the older hotels we have stayed at. There is no flat screen TV. The rooms were slightly on the small side but clean. It was great having complimentary broadband in the room. The gym was open 24 hours! The pool is nice and large. The hotel also provided a free shuttle to orchard room but is is first come-first serve. We were not able to get on the 10:15am shuttle. It was almost full when it reach traders because the shuttle already pick-up guest at their other property. They should have provide a larger vehicle or multiple vehicles at poplar times especially at popular times. The staff were friendly and efficient. They were happy to answer any questions. The hotel itself is in a quiet corner but Orchard road is a about a 10 minute walk away. The Singapore tourism board is across the street is it provide easy access to travel material. The building also had a small cafe which was great for breakfast except it only open M-F. If you didn't get the buffet breakfast included, you do have to look around for breakfast. The Tanglin Mall connected to the hotel doesn't open until 10am. Overall, it was a good value for the amount of money we paid for.

Posted by on Jan 9, 2010

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4 out of 5

Traders Hotel is certainly not a trade off on quality!

Outstanding hotel in great location. Service was excellent. We used the health facility every day. Adjoins a terrific shopping center with everything you might need, incoluding groceries, food street, ATM's and even Starbucks. Memorable pool and poolside restaurant. Office facilities and staff exceptional. Free internet in room. Post office across the street. Walking distance to all of Orchard Road, botanic gardens, and US Embassy. Room a little small. The bar was unimpressed and drinks expensive. Hotel telephone in room did not have speaker, and had poor sound quality. For the hard of hearing with hearing aids, it is next to impossible to use this phone. Bed way too soft... but then we like very hard beds.

Posted by on Aug 2, 2009

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About the Hotel Jen Tanglin Singapore by Shangri-La

Location 1A Cuscaden Road, Singapore, 249716

Property Features

Hotel Jen Tanglin Singapore by Shangri-La offers its guests a full-service spa, an outdoor pool, and a spa tub. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and limo/town car service. A children's pool, a fitness center, and a sauna are also featured at the business-friendly Hotel Jen Tanglin Singapore by Shangri-La. You'll have access to the health club at a partner property. Self parking is free. This 4-star Singapore hotel is smoke free.

  • 565 guestrooms or units
  • 18 levels
  • 2 dining venues
  • Bar by the pool
  • Bar or lounge
  • Coffee shop
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Singapore (SIN-Changi) (25 km / 15.5 mi)
  • Property shuttles: Free shopping center shuttle
  • Parking: Free self parking

Room Amenities

Hotel Jen Tanglin Singapore by Shangri-La offers 565 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is offered daily and in-room massages can be requested. Renovation of all guestrooms was completed in December 2015.

  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Electric kettle
  • Shower
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Massage in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10:30 AM.

J65 - This restaurant serves breakfast, lunch, and dinner.

Ah Hoi's Kitchen - This restaurant specializes in Singaporean cuisine and serves lunch and dinner.

24-hour room service is available.

Nearby Activities

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Free bicycles on site

Spa Services

Spa at Traders Hotel has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology.

  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Sauna in spa
  • Spa tub in spa
  • Reflexology
  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 2 PM

Special check-in instructions:

Please note that the name of this property was formerly Traders Hotel Singapore.

Guests who book breakfast-inclusive rate plans will receive breakfast for 2 adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for SGD 106 per night.

Pets

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Debit cards not accepted

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: SGD 32.00 for adults and SGD 16.00 for children (approximately)
  • Rollaway bed fee: SGD 106 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Traders
  • Hotel Traders Singapore
  • Singapore Hotel Traders
  • Singapore Traders
  • Singapore Traders Hotel
  • Traders Hotel
  • Traders Singapore
  • Traders Singapore Hotel
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin
  • Jen Tanglin Singapore
  • Jen Tanglin
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Traders Hotel Singapore
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Singapore Hotel Jen Tanglin Singapore by Shangri-La Hotel
  • Hotel Hotel Jen Tanglin Singapore by Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri La
  • Hotel Jen Tanglin Singapore Shangri-La
  • Hotel Jen Tanglin Shangri-La
  • Jen Tanglin Singapore Shangri-La
  • Jen Tanglin Shangri-La
  • Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Jen Tanglin Singapore
  • Hotel Jen Tanglin Singapore (Formerly Traders Hotel)
  • Traders Hotel Singapore
  • Jen Tanglin Singapore Shangri
  • Hotel Jen Tanglin Singapore by Shangri-La Hotel
  • Hotel Jen Tanglin Singapore by Shangri-La Singapore
  • Hotel Jen Tanglin Singapore by Shangri-La Hotel Singapore

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.