"Although staff and facilities were satisfactory, security is lax. Vehicle was broken into. Hotel does not have security cameras covering the parking l ... " More

By a verified traveler on Thu 23 Aug 2018

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Hotel Description

3-star hotel near Santa Clara University

City center stay

You'll find San Jose State University and San Jose Museum of Art within 3 miles (5 km) of this San Jose hotel. Tech Museum and SAP Center at San Jose are also within 3 miles (5 km).

Free shuttle, parking

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Enjoy the fitness center and perks like free self parking.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and coffee/tea makers, the 195 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Room service, down comforters, and free local calls are also available.

Deluxe Room, 1 King Bed, Non Smoking, Courtyard View

Bed Count 1 King Bed Maximum Occupancy 2 Max
$84 per night

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Room, 1 Queen Bed, Accessible, Non Smoking (Courtyard View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 1 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Wyndham Garden San Jose Airport ratings based on 52 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Wyndham Garden San Jose Airport

Everyone (18)
1 out of 5
Reserved a courtyard view room but got a view of a big cement wall instead. Room also smelled like a sewer drain. Changed rooms 3 times and finally got one that was liveable but sub-standard. I won’t stay there again!

Posted by on Dec 12, 2018

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4 out of 5

Posted by on Nov 22, 2018

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Comment from Hotel Management

Nov 23, 2018 by Hotel Management

Thank you for your rating

2 out of 5
The fitness center had one working machine (one of the main reasons I booked) and I never got to use it in the morning ... because of the lack of machinery. Front desk women were not friendly. The busser at the breakfast restaurant was so rude this man was angry that I even asked about breakfast. The conditions of the hotel overall were poor. Room was nice. Toilet wouldn't shut off. Charged for a microwave. Disaster.

Posted by , from Las Vegas on Nov 17, 2018

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Comment from Hotel Management

Nov 22, 2018 by Front Desk Becca

We will address this directly.

4 out of 5

Vehicle Theft

Pros: Location
Cons: Security
Location: Business Trip
Although staff and facilities were satisfactory, security is lax. Vehicle was broken into. Hotel does not have security cameras covering the parking lot. Manager politely apologized, but other than that, there was a lack of concern by staff nor commitment to do better.

Posted by on Aug 23, 2018

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Comment from Hotel Management

Aug 24, 2018 by Allen Anderson General Manager

Thank you very much for your review. Allen Anderson General Manager

3 out of 5
The pictures on the site are very deceiving. Some of the light fixtures in my room was not working. The walls were very thin and were able to hear my neighbors snoring and the folks above me stomping around. I am a light sleeper and the AC unit next door would make a loud winding noise every 20 or 30 minutes. I only stayed for 2 nights but left very exhausted from all the noise around my room throughout the night.

Posted by on Jul 9, 2018

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Comment from Hotel Management

Jul 13, 2018 by Allen Anderson General Manager

My goodness, please accept my sincere apologies for your experience. Please contact me directly when you have a moment so we can discuss. Thank you .Allen Anderson General Manager

2 out of 5
Have to be transferred out of the first room. If not with family members staying in the same hotel ,we could have moved the second night.

Posted by , from HI on May 14, 2018

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Comment from Hotel Management

May 16, 2018 by Allen Anderson General Manager

My apologies for having to move rooms. Sorry to hear that you wanted to move hotels. Thank you very much for your review Allen Anderson General Manager

5 out of 5

San Jose, California

Great place to stay. Loved the hotel and all the amenities. Great staff except for one female desk clerk who had terrible people skills.

Posted by , from Las Vegas, NM on Sep 11, 2017

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4 out of 5

Central location

Pros: Clean and comfortable room, central location, beautiful grounds
Cons: restaurant service
Location: We were there for business and it was close to everywhere we needed to go, especially restaurants
The hotel is older, but the grounds are beautiful and the rooms are updated. Bed was really comfortable and room was clean. I was disappointed the pool and spa were closed for maintenance and the restaurant had terrible service, but everything else was great.

Posted by , from Visalia, CA on Apr 24, 2017

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3 out of 5

Mixed emotions

Hard to belive Wyndham would put there name to this property. It is a old San Jose Motel, that they didn't take much of the old out. A paint job. New carpet. New furniture. It is still has that old feel. Rooms are clean enough. Not a knock on the hard working staff. Front crew very good, but door with a gap big enough to put your finger thru. Blinds and shades that don't work or completely broke. As in my case and been that way a long time. I stayed here a year ago and this review is the same. Location for me is key and this is a perfect place for in and out. Transit to town and Silicon companies. Also classic 4th st Bowl. With a coffee shop that is my favorite in all the world. A must for new comers to the area. Would I stay here again. Yes. Location.

Posted by on Jan 29, 2017

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4 out of 5

Nice and roomy.

a pleasant and large room, easy access to parking, and an easy trip into the airport for.an early departure. we will do it again.

Posted by on Sep 30, 2016

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About the Wyndham Garden San Jose Airport

Location 1355 N 4th Street, San Jose, CA 95112

Property Features

Wyndham Garden San Jose Airport offers its guests an outdoor pool, a spa tub, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 4000 square feet (372 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Wyndham Garden San Jose Airport. A roundtrip airport shuttle is free (available on request). Self parking is free. Smoking is allowed in designated areas at this 3-star San Jose hotel.

  • 195 guestrooms or units
  • 2 levels
  • 7 conference rooms
  • 4000 sq ft of conference space
  • 372 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Convenience store
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave (on request)
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (3.4 km / 2.1 mi)
  • Train station: San Jose College Park Station (3.7 km / 2.3 mi)
  • Metro station: Gish Station (0.6 km / 0.4 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Wyndham Garden San Jose Airport offers 195 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and coffee/tea makers. Beds feature down comforters. Flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This San Jose hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and microwaves can be requested.

  • Bathrooms are partially open
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave available
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Exterior corridor access
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 10 AM.

Island Grill - This restaurant serves breakfast, lunch, and dinner.

Bamboo Lounge - This bar serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

An interior courtyard houses a large outdoor pool, spa tub, and 9-hole putting green. A fitness center provides a stationary bike, treadmill, elliptical machine, and weight machine.

The recreational activities listed below are available either on site at the Clarion Hotel, or nearby in the San Jose area; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at 2 AM
  • Check-in time starts at 3 PM

Special check-in instructions:

Airport shuttle service is available on request from 4 AM to midnight. Contact the property in advance to make arrangements.

Airport shuttle service is offered on request from 4 AM to midnight. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25 per night.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No elevators

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 16 and USD 20 per person (approximately)
  • Extended parking fee: USD 10 per day
  • Early check-in fee: USD 20 (subject to availability)
  • In-room microwave fee: USD 15.00 per stay
  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Wyndham Garden Hotel San Jose Airport
  • Wyndham Garden San Jose Airport
  • Wyndham San Jose Airport
  • Wyndham Garden San Jose Airport Hotel

You should know

  • Wyndham Garden San Jose Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.