4.2 out of 5

"Good location to Shoreline and very clean, just what we needed. " More

By a verified traveler on Mon 28 May 2018

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Sheraton Sunnyvale Hotel ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Sheraton Sunnyvale Hotel

Everyone (2)
5 out of 5
Good location to Shoreline and very clean, just what we needed.

Posted by on May 28, 2018

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Comment from Hotel Management

Jun 9, 2018 by Dan R.

Thank for the feedback. We hope to see you again!

5 out of 5

No complaints and it's convenient

Everything was as good as I would expect, plus the location is convenient. I will definitely be staying here from now on.

Posted by , from Los Angeles on Feb 21, 2017

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Comment from Hotel Management

Mar 1, 2017 by Randy M

Thank you for your comments on your recent stay with us. We are pleased to see you enjoyed your stay and look forward to welcoming you back soon.

5 out of 5

Awesome Gym

they have the latest equipment, complimentary earplugs for the tv/radio features on the equipment, water, hot towels, free weights & cardio equipment.

Posted by , from Tracy, CA on Oct 7, 2013

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Comment from Hotel Management

Dec 17, 2015 by General Manager

Thank you LEWW for your Awesome review! We want you in tip top shape for the day and I'm glad to hear our gym helped accomplish that. Until next time, take care of yourself and safe travels always.

3 out of 5

Clean and nice

Went to watch niner game the tv was blurry in rooms they upgraded us to a club room with free drinks and snacks very yummy. Unfortunately the deposit they said they released weeks ago was never properly lifted even after to speaking to the hotel who said they released hold had to dispute the charge with my bank :/ not cool but very clean and nice otherwise.

Posted by , from San Jose, CA on Sep 5, 2013

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4 out of 5

Clean, and comfortable

The room was clean, and comfortable, but careful because they can assign you a room in the second floor and they don't have elevators, just be aware in case you have a heavy luggage.

Posted by , from Miami, FL on Jul 30, 2013

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5 out of 5

Everyone was very accommodating and friendly

Pros: Close restaurants, Quiet
Excellent stay! Waiting for our house to close, we stayed for 20+ days. Everyone knew us by name, Gabriella, in the club lounge was fantastic, she remembered our drinks and that my son loves apple juice and grapes, Gabrielle was excellent, she went the extra mile to accommodate us, even getting salsa from the restaurant for me!! House keeping was not up to par, twice our room was forgotten and the job was quick and sloppy. When Andrea cleaned our room she did a fantastic job. The pool and hot tub were clean and fantastic, we spent a lot of time there, and it wasn't busy during the day, which suited us. I was impressed with the grounds people, they were always cleaning and even dusting down the outside lights, very well maintained and everyone was very polite.

Posted by on Jun 22, 2012

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4 out of 5

Pleasant stay

Pros: Close restaurants, Quiet
Cons: no free internet in room, no complimentary breakfast for all
Clean, Pleasant Stay. Enjoyed the stay. Was able to get my bookings faster late night without any hassle.

Posted by , from LA on May 29, 2012

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5 out of 5

Great Hotel and Service

Pros: Quiet, super clean, nice staff
Cons: no elevator
The only bad thing about it is that I stayed there for one night only. Staff is great. I got a great room for $70 all fees included!!! I will stay at this hotel next time i flight down to san jose.

Posted by on Apr 6, 2012

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5 out of 5

Comfortable, convenience

Pros: Close restaurants, Quiet
this hotel made me feel comfortable and welcome. staffs are nice and curtesy.

Posted by on Jan 9, 2012

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4 out of 5

Hotel is right by a busy highway but for the $$$$ overall good deal.....

Pros: Quiet
Cons: No free Internet, Noisy, nothing was free/cost $$ for wirelessbreakfast..., ammenities over priced
Although this hotel is right under a busy highway, the staff was nice, always greeted me with a smile. The rooms are a little small and because its a 4 star hotel everything thats put in place for your convience cost an arm and a leg, so if your on a budge be sure to have with you the things you need. The pool was large and I believe heated which was a pleasant surprise. Overall appearance was up to standard with the star level and in gerneral is a nice hotel. Housekeeping staff did not rush to get you out has soon as it was noon. Honestly I dont think they bugged us one time. We had a confirmed late check-out with the front desk, that was passed along to housekeeping. A lot of the time housekeeping can get somewhat intrusive once the check-out time as past. It was nice that they had got the message regarding our late check-out and we werent bothered. Would I return to this hotel? Yes in a heart beat and I will definitly be recommending this to friends and family as an overall nice experience.

Posted by , from San Jose, CA, USA on Nov 15, 2011

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About the Sheraton Sunnyvale Hotel

Location 1100 N Mathilda Ave, Sunnyvale, CA 94089

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free area shuttle
  • Free cribs/infant beds

Internet

Available in all rooms: WiFi (surcharge) , Wired Internet access (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Parking

Free self parking