"The room had been renovated but there were a few places that you could see where they cut corners. Just not in any way that really affected your stay. ... " More

By a verified traveler on Tue 10 Apr 2018

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Pacific Motor Inn ratings based on 20 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Pacific Motor Inn

Everyone (4)
3 out of 5

What do you expect from a motor in?

Pros: cheap, close to where I needed to be and the breakfast wasn't terrible.
Cons: fix the wifi and the TV
The room had been renovated but there were a few places that you could see where they cut corners. Just not in any way that really affected your stay. You're right next to the airport so expect it to be noisy. The room was clean, the staff was helpful but the TV and internet were terrible. Their is a light breakfast provided with slightly stale breadstuffs ( just toast it) and fruit and watered down juice. Their are several reasonably priced restaurants close by and nicer ones within walking distance. If you're just there for a night or need a cheap place while traveling with kids, it's ok. I was on business so I just wanted a clean bed and a hot shower and I got that. Fix the TV and wifi and the place will be as good as you could expect from a motor lodge.

Posted by on Apr 10, 2018

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Comment from Hotel Management

Apr 16, 2018 by Andrew

Thank you for taking the time to write your review and to rate our hotel. It's excellent to hear that you enjoyed the value we provide given our location in the heart of downtown and hope that our proximity to the amenities it offers was of convenience to you. We're happy to hear that our complimentary continental breakfast 'wasn't terrible' and hope that you enjoyed some of what we have to offer for breakfast at least! We apologize that you experienced issues with our television and wifi service. Our front desk staff is happy to address any guest's concerns 24/7 and we hope they were able to assist you. Thank you for choosing the Pacific Motor Inn as your lodging destination in downtown San Jose. We hope to see you again during your next visit!

4 out of 5

Charming

This is my second time staying at Pacific Motor Inn. Always a pleasure. Clean, friendly staff, and going to be remodeling. I look forward to the next visit. My only complaint is the breakfast can have more variety!

Posted by , from California, USA on Jan 16, 2018

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Comment from Hotel Management

Jan 21, 2018 by AIR

We're very happy to hear that you think our hotel is charming! It's excellent that you noticed the cleanliness of our property and the professionalism of our staff as these are two things we strive for. We apologize that you didn't fully enjoy our continental breakfast, though we hope to make improvements in that regard soon. Thank you for taking the time to write your review and to rate our property. We hope to see you again during your next visit to San Jose!

4 out of 5

SOFA district

There for work. Location easily accessible to restaurants, theatres, art by foot

Posted by on May 5, 2017

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Comment from Hotel Management

May 9, 2017 by AIR

It's wonderful that you were able to enjoy the convenience our location in downtown San Jose provides! We hope that you wholly enjoyed the rest of your stay at our hotel and that you will visit us again soon. Thank you for taking the time to write a review and rate our property.

3 out of 5

Was the last room downtown close to the Convention

Pros: Locationclose to the Convention Center
Cons: A little better cleaning Do not open the bathroom window.
Location: Numewrous things. I was there for work and a Conference Exhibition show.
I would recommend this room if nothing else existed! I was in town Wednesday June 22 for a conference show, very large, so rooms were a premium. This was the last room within walking distance. I reserved a king and got the king suite with king and double bed and roll away, separate living area and kitchen area. The room was fair, a no thrills room that needed updating and some gentle care to the carpets. The chairs and sofa were very 90s feel. The bathroom was updated with a whirlpool tub. The room overlooked a small pool and was at the top of the outside stairs for the second floor, so it was a little noisy at times. My room was ready when I arrived at noon and I was able to place my bags there. I latter found some of the windows were open and the one to the bathroom could have been used by someone to enter the room (BEWARE!). The breakfast was truly only a continental style, typical juices and coffee, packaged pastries, cereal, toast bagels and hard cooked eggs. It was so-so. I was able to stay in the room an extra hour after checkout so I could attend the exhibition and conferences before leaving on the next leg of my trip.

Posted by , from Fond du Lac, WI on Jun 25, 2016

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4 out of 5
I've stayed here numerous times for business. There are tons of great places to eat and drink within a short walking distance. I've always felt safe here as a single, female business traveler. The hotel is budget but very clean & comfortable.

Posted by on Mar 23, 2015

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2 out of 5

Not a comfortable experience

We stopped over for a night's rest prior to continuing our journey. AT around 2:00AM there was a huge argument in one of the neighboring rooms and we were woken up and couldn't go back to sleep again.

Posted by on Dec 6, 2012

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3 out of 5

Cheap and central

Pros: Close restaurants, Free Internet, Free breakfast
A good place to sleep and sleep only. I had repeated issues with the key card magnetic strip. The breakfast was basically a room of packaged food. One of my nights of sleep was interrupted by someone knocking and trying to open my door in the middle of the night. But overall inexpensive and right downtown.

Posted by on Dec 3, 2012

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4 out of 5

This hotel was in a great location

Pros: Free breakfast, Close restaurants, Quiet
We were able to enjoy some of downtown without actually being downtown. Nearby restaurants and bars. Everything was clean. Breakfast was great. I would recomend a stay here.

Posted by , from Santa Cruz, CA, USA on Sep 20, 2012

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1 out of 5

walking distance to the conference site

Pros: Free breakfast, Close restaurants, Free Internet
Cons: Noisy, yucky
i'm glad i brought flip-flops with me, so i wouldn't have to walk barefoot in the room. the walls are very thin, so i couldn't sleep bc of the noise from other guests. there are no bedbugs tho, at least when i was there. the towels were very clean, the shower didn't have any shelves to put my shampoo or cleanser on. overall, i'd say this place was gross, but adequate to my needs, which were to have a place to park my car for a few days, and not have to drive to the conference nearby, nor to pay hundreds each night to stay in a nicer place. can't recommend it too much. i survived, but didn't get much sleep.

Posted by , from California, USA on Jun 22, 2012

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4 out of 5

Great place to stay at

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
Overall very friendly and willing to help you feel at home. The complementary continental breakfast was very simple and gave many choices. Television channels were the only down size to this place

Posted by on Jun 18, 2012

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Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)