4.5 out of 5

"Hotel was a pleasant surprise. Small size with full size amenities. I enjoyed the breakfasts. " More

By a verified traveler on Sun 17 Apr 2016

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Hotel Description

At Best Western Plus Airport Plaza you'll be 1.3 km (0.8 mi) from Santa Clara University and 1.6 km (1 mi) from Rosicrucian Egyptian Museum. Highlights at this hotel include free breakfast, an outdoor swimming pool, and free self parking.

All 40 rooms feature TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. Nice touches to enhance your stay include free toiletries and pillowtop beds. Additionally, free local calls, hair dryers, and irons/ironing boards are available.

This smoke-free hotel offers free WiFi in public areas, free newspapers in the lobby, and a front-desk safe. Additionally, you'll find a spa tub and coffee/tea in a common area. Free hot/cold buffet breakfast is available.

With a stay at this San Jose hotel, you'll be 4.2 km (2.6 mi) from Winchester Mystery House and 3.2 km (2 mi) from SAP Center at San Jose.

Standard Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$137 per night

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Refrigerator & Microwave, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Best Western Plus Airport Plaza ratings based on 13 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0
5 out of 5

Great Breakfast!

Pros: I found myself in San Jose last minute and was leary of staying here not knowing the area. I found the location ideal for what I needed and was pleasantly surprised by the breakfast offered, Not only the normal fair of make-your-own waffles, cereal, etc., but fresh cut up fruit, eggs, bacon and breakfast potatoes! So good. The coffee was single serving and pretty decent.
Cons: There was a smell in the room I could not identify, almost like cig smoke, but the facility is non-smoking. When I returned for sleeping it was not an issue, so not sure what the smell was.

Posted by , from Minneapolis on Oct 21, 2016

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4 out of 5

Very nice stay

Hotel was a pleasant surprise. Small size with full size amenities. I enjoyed the breakfasts.

Posted by , from Connecticut on Apr 17, 2016

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5 out of 5

Above and Beyond

Pros: Location, décor, clean and helpful staff.
I felt optimistic because on Trip Advisor, many comments - regardless of the nature - solicited a response, telling me the management cared about the customers stay. The room was decorated beyond most quick airport stay hotels and very tastefully. When checking in, the desk had a handout laying out popular eating options to include a map on the reverse side showing locations. Little touches like the new germ free remotes that can be easily cleaned. Shower curtain on curved bar so it did not cling to body and had removable portion for easy cleaning and the room smelled clean - no overwhelming masking spray - just clean.

Posted by , from Colorado Springs on Sep 20, 2015

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5 out of 5

Great place to stay!

Great place to stay, clean, friendly staff, clean rooms!

Posted by on Sep 6, 2015

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5 out of 5

Close to the airport. Very clean!

The staff was very nice and it was very clean. It was close to the airport. I would definitely stay here again.

Posted by on Sep 3, 2015

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Comment from Hotel Management

Feb 21, 2016 by Tara R.

Good Day, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We strive to be one of the cleanest hotels in the area, with the friendliest staff. We want to thank you for recognizing how friendly and hardworking our staff is, as well as how clean and close to local residents we are. We thank you for acknowledging the quality of our hotel. And we hope that your travels bring you back to us very soon. Best Regards, Tara Regalado Front Desk Supervisor/ Sales Champion

5 out of 5

Very nice Hotel

Pros: The Breakfast had a lot of food and coffee selections. Awesome Bacon.......Very nice rooms, beds were comfortable and had lots of pillows.
Cons: none
Location: Great location for our stay, was near our Family and Friends
Spent a week in San Jose visiting family. The hotel was very clean and close to the Family we were visiting. The hotel staff were very nice and took care of our every need. The breakfast at the hotel was AWESOME.....the bacon was some of the best I ever had....

Posted by , from Pensacola, Fl on Apr 6, 2015

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Afternoon Robby, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We strive to be one of the cleanest hotels in the area, with the friendliest staff. We want to thank you for recognizing how friendly and hardworking our staff is, as well as how clean and close to local residents we are. The bacon has been one of the most popular additions to our breakfast menu. We are glad that your stay was most comfortable. We have made some adjustments and few changes to make our guest as comfortable and feel right at home as possible. Again, we would like to thank you and hope to meet with you soon. We hope that your travels will bring you back to us. Until then, may your travels be safe and warm. Happy Holidays, Tara Regalado Front Desk Supervisor/ Sales Champion

4 out of 5

Nice place to stay in San Jose

We stayed here for 9 days and i am glad we did. The room was updated and very clean. The hotel was very quiet with good food choices nearby. The staff was very friendly and helpful. The morning breakfast was good and what you would expect from any hotel like this. I would stay here again. We had no issues with this hotel at all- we loved it!!!

Posted by , from Maryland on Sep 12, 2013

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Day, We would all like to thank you for your recent stay with us. Our goal here is to make you feel at home as much as possible. We appreciate you recognizing all that you did in your review. We pride ourselves on being very clean, helpful and friendly. We want nothing more than your stays with us to be as perfect as they can possibly be. We have recently upgraded our breakfast, and we would love to invite you over for some during your next stay. We are looking forward to seeing you soon! Happy Holidays, Tara R. Front Desk Supervisor/Sales Champion

5 out of 5

Best Western Airport Plaza

Pros: Free Internet, Quiet
The hotel was under renovation during my stay. I had a room on the second floor that had just been remodeled. Everything in the room was new, including the carpet. The hotel is near I-880 and Santa Clara University. It is also near the train station located in Santa Clara. Wifi was free and parking is available. Breakfast is included although I did not partake.

Posted by , from Southern California on Dec 12, 2012

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Morning Beauman, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We want to thank you for recognizing how close to the airport we are. We hope that your travels will bring you back to us. Until then, may your travels be safe and warm. Happy Holidays, Tara Regalado Front Desk Supervisor/ Sales Champion

4 out of 5

Perfect for an easy overnight

Pros: Free breakfast, Free Internet, Quiet, pool, free parking, near airport and san jose
This hotel was perfect for what I needed. Near the airport and San Jose. Nice rooms. Lovely little pool area. Done and Done. No complaints.

Posted by on Nov 17, 2012

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Morning DayRah, Thank you for taking the time to write a review regarding your recent stay here with us. We are very delighted to hear that you have enjoyed your stay. We strive to be one of the cleanest hotels in the area, with the friendliest staff. We want to thank you for recognizing how close to the airport we are. We hope that your travels will bring you back to us. Until then, may your travels be safe and warm. Tara Regalado Front Desk Supervisor/ Sales Champion

4 out of 5

Very Enjoyable Stay

Pros: Free breakfast, Close restaurants, Free Internet
We really enjoyed our stay here. The staff were very friendly. Even though the site was under construction they went out of their way to ensure our needs were met. The outdoor pool/hot tub area is beautiful and we enjoyed it a great deal.

Posted by , from Eureka, CA, USA on Dec 21, 2011

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Comment from Hotel Management

Jan 16, 2016 by Tara R.

Good Morning Angie and Steve, We would all like to thank you for your recent stay with us. We are glad to hear that you have enjoyed your most recent stay with us. We would also like to thank you for recognizing how friendly our staff is. We take pride in being one of the best hotels in the area with a friendly staff with the willingness of going that extra mile making sure every stay is just as pleasant. We would love to invite you back, so you guys can see our latest updates and renovation throughout the premises. Also so you can enjoy another pleasant stay with us experiencing another great pool/hot tub experience. Thank you again for staying here with us and taking the time to write this review. We hope to see you again here very soon. Tara R. Front Desk Supervisor/Sales Champion

About the Best Western Plus Airport Plaza

Location 2118 The Alameda, San Jose, CA 95126

Property Features

Best Western Plus Airport Plaza offers its guests an outdoor pool and a spa tub. Public spaces have free WiFi. Free breakfast is available. Best Western Plus Airport Plaza also features coffee/tea in a common area, complimentary newspapers in the lobby, and a safe deposit box at the front desk. Self parking is free. This San Jose hotel is smoke free.

  • 40 guestrooms or units
  • 2 levels
  • Breakfast available (free)
  • Coffee in lobby
  • Front desk (limited hours)
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) (6.2 km / 3.9 mi)
  • Train station: Santa Clara Station (1.7 km / 1 mi)
  • Parking: Free self parking

Room Amenities

Best Western Plus Airport Plaza offers 40 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Beds feature pillowtop mattresses. Premium satellite television is provided. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Satellite channels
  • Premium channels
  • Coffee maker
  • Shower
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free hot/cold buffet breakfast.

Nearby Activities

An outdoor pool and a spa tub are on site.

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom
  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 1 AM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.00 per day.
  • Free cribs (infant beds)!

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Only service animals are allowed
  • Noise-free rooms not guaranteed

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Airport Plaza
  • Best Western Airport Plaza Hotel San Jose
  • Best Western Airport Plaza San Jose
  • Best Western Plaza Airport
  • Best Western Plus Airport Plaza Hotel San Jose
  • Best Western Plus Airport Plaza Hotel
  • Best Western Plus Airport Plaza San Jose
  • Best Western Plus Airport Plaza
  • Best Western - San Jose Airport Plaza Hotel San Jose
  • San Jose Best Western
  • Best Western - San Jose Airport Plaza Hotel

You should know

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.