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DiamondJacks Casino & Hotel

Star Rating
3 out of 5
Photo gallery

Reviews

3.5 / 5
2,783 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Diamond Jacks Casino
    1 min walk
  • Popular Location
    Boomtown Casino
    11 min walk
  • Popular Location
    Horseshoe Bossier City Casino
    15 min walk
  • Airport
    Shreveport, LA (SHV-Shreveport Regional)
    9 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-11-20. Try updating your dates to see prices for your trip.

    About this area

    Bossier City

    DiamondJacks Casino & Hotel is located on a river and in an area with good shopping. Louisiana Boardwalk and Heart of Bossier Shopping Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Riverview Park and J. Bennett Johnston Waterway Regional Visitor Center. Jubilee Zoo and Splash Kingdom Water Town are also worth visiting. Our guests appreciate the hotel's central location.

    What's nearby

    • Popular Location
      Diamond Jacks Casino - 1 min walk
    • Popular Location
      Boomtown Casino - 11 min walk
    • Popular Location
      Horseshoe Bossier City Casino - 15 min walk
    • Popular Location
      Riverview Park - 3 min drive
    • Popular Location
      Sci-Port Discovery Center - 3 min drive

    Getting around

    • Shreveport, LA (SHV-Shreveport Regional) - 9 min drive

    About this property

    DiamondJacks Casino & Hotel

    3-star riverfront hotel near Louisiana Boardwalk
    Along with 3 restaurants, this hotel has a casino and a health club. Free WiFi in public areas and free valet parking are also provided. Other amenities include a bar/lounge, a seasonal outdoor pool, and a 24-hour front desk. All 426 rooms boast jetted tubs and offer free WiFi and sitting areas. Other amenities available to guests include cable TV, separate bathtubs and showers, and coffee makers. Housekeeping is available on request.
    DiamondJacks Casino & Hotel offers 426 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium cable channels and pay movies. Bathrooms include separate bathtubs and showers with jetted bathtubs, complimentary toiletries, and hair dryers.
    This Bossier City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered on request and refrigerators can be requested.
    DiamondJacks Casino & Hotel features a health club and a seasonal outdoor pool. Dining is available at one of the hotel's 3 restaurants. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.
    5 meeting rooms are available. This business-friendly hotel also offers a casino, complimentary newspapers in the lobby, and a porter/bellhop. Onsite self parking and valet parking are complimentary.
    DiamondJacks Casino & Hotel has designated areas for smoking.
    Recreational amenities at the hotel include a health club and a seasonal outdoor pool.
    Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Free valet parking

    Food and drink

    • 3 restaurants
    • 1 bar

    Things to do

    • Health club
    • Seasonal outdoor pool

    Family friendly

    • Refrigerator (on request)
    • Seasonal outdoor pool

    Conveniences

    • ATM/banking services
    • Free newspapers in lobby

    Guest services

    • 24-hour front desk
    • Housekeeping (on request)
    • Luggage storage
    • Porter/bellhop

    Languages spoken

    • English

    Business services

    • 5 meeting rooms

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking

    More

    • 800 casino slot machines
    • Casino
    • Designated smoking areas

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hair dryer
    • Jetted bathtub
    • Separate bathtub and shower

    Entertainment

    • Cable channels
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Refrigerator (on request)

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe
    • Separate sitting area
    3.5

    Guest rating

    5 - Excellent
    753
    4 - Good
    784
    3 - Okay
    546
    2 - Mediocre
    396
    1 - Poor
    304
    3.5
    Cleanliness
    3.7
    Service and Staff
    3.3
    Amenities
    3.3
    Property condition

    5/5 Excellent

      Stayed 1 night in Nov 2019

      3/5

      • Disliked: Staff & service, property conditions & facilities

      Diamond Jack's has nice rooms, all have two person jetted tubs in the room. They have smoking and non-smoking options. The housekeeping staff, and bartender were very nice. That is all the good I have to say. The hospitality staff is the WORST I've ever encountered at any hotel or even motel. The front desk clerk seemed annoyed by our presence and was flat out rude from the time we arrived. Even simple requests were met with indifference. We were ignored on multiple occasions. Mind you, we booked 5 nights. So this was a problem from the get go. The valet service was woefully understaffed and they were NEVER available without first going to the desk to call them out of the break room. We waited a half an hour once for our car to be brought up, and this was at 9am with no other patrons waiting. One valet walked straight past us, ignored my call for her attention and walked into the valet booth and lit a cigarette. She snatched the key from my hand when I went in and tossed a ticket to me. I was DONE after that. Btw, the food is terrible. The casino is boring and subpar. The buffet is a joke. There are no shopping options. The property has very poor entertainment. The single TV in the two room suite was a 25" tube style that had to be 20 years old. The "cable" has about 20 channels if you can see them. The tub had parts falling off of it, but was otherwise functional. They are skimpy on towels, and only provide 2 cups worth of coffee.

      Stayed 5 nights in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      The casino and hotel was a great choice for get away weekend.

      Stayed 1 night in Nov 2019

      5/5 Excellent

      • Liked: Staff & service, amenities, property conditions & facilities

      Place was nice. Bathroom was not clean with urine on the toilet seat!!

      Stayed 1 night in Nov 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Nice room. Very clean . Comfortable beds. Really enjoyed our stay

      Stayed 2 nights in Nov 2019

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