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Lotte Hotel Seoul

Star Rating
5 out of 5



4.5 / 5Excellent
3,114 reviews


  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning


What's nearby

  • Popular Location
    Seoul City Hall
    2 min walk
  • Popular Location
    Deoksugung Palace
    8 min walk
  • Popular Location
    Myeongdong Cathedral
    10 min walk
  • Airport
    Seoul (ICN-Incheon Intl.)
    54 min drive

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    About this area


    In the city center, Lotte Hotel Seoul is in Seoul's Myeongdong neighborhood, an area with good airport proximity. Dongdaemun History and Culture Park and War Memorial of Korea are cultural highlights, and some of the area's notable landmarks include Deoksugung Palace and Sungnyemun Gate. Traveling with kids? Don't miss Lotte World, or check out an event or a game at Seoul World Cup Stadium.

    What's nearby

    • Popular Location
      Seoul City Hall - 2 min walk
    • Popular Location
      Deoksugung Palace - 8 min walk
    • Popular Location
      Myeongdong Cathedral - 10 min walk
    • Popular Location
      Sungnyemun Gate - 11 min walk
    • Popular Location
      Namdaemun Market - 12 min walk

    Getting around

    • Euljiro 1-ga Station - 2 min walk
    • Haengsin Station - 15 min drive
    • Seoul (ICN-Incheon Intl.) - 54 min drive

    About this property

    Lotte Hotel Seoul

    This hotel features 5 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite. All 1015 rooms provide free WiFi and free wired Internet, flat-screen TVs with satellite channels, and conveniences like refrigerators and coffee makers. Guests will also find pillowtop beds, 24-hour room service, and minibars.

    Property amenities


    • Available in all rooms: Free WiFi and wired Internet
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking
    • Valet parking: KRW 20000 per stay
    • Roundtrip airport shuttle (surcharge) from 4:00 AM - 6:30 PM
    • Airport shuttle at scheduled times
    • Limo/town car service

    Food and drink

    • Buffet breakfast available for a fee daily 6 AM–10 AM: KRW 59300 for adults and KRW 33900 for children
    • 5 restaurants and 1 coffee shop/café
    • 1 bar
    • 24-hour room service

    Things to do

    • Fitness center
    • Full-service spa
    • Golf driving range
    • Indoor pool
    • Shopping

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Indoor pool
    • Laundry facilities
    • Refrigerator
    • Supervised childcare/activities (surcharge)


    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service

    Languages spoken

    • Chinese
    • English
    • Japanese
    • Korean

    Business services

    • Business center
    • Meeting rooms
    • Conference space


    • Massages
    • Spa open select days


    • Designated smoking areas

    Room amenities


    • Air conditioning
    • Blackout drapes/curtains
    • Climate control (heating)
    • Hypo-allergenic bedding
    • Pillow menu
    • Pillow-top mattress
    • Premium bedding


    • Bathrobes
    • Bathroom (partially open)
    • Bidet
    • Free toiletries
    • Hair dryer
    • Separate bathtub and shower
    • Towels


    • 55-inch flat-screen TV
    • Cable/satellite channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Electric kettle
    • Free bottled water
    • Minibar
    • Refrigerator


    • Desk
    • Free newspapers (weekdays)
    • In-room massage
    • Phone
    • Safe
    • Slippers
    • Turndown service


    5 - Excellent
    4 - Good
    3 - Okay
    2 - Mediocre
    1 - Poor
    Service and Staff
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Everything's good. I like it staff, service and good location.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, property conditions & facilities

    Greeting was good. Professional staffs. Door staffs helped me when I checked in. However when I checked out no one helped my family when we were handling 6 big baggages. We had to move our 6 big baggages to the limousine bus stop.

    Stayed 1 night in Dec 2019

    4/5 Good

    • Liked: Cleanliness, property conditions & facilities, room comfort


    The hotel is good but the staff need more training for English language snd communication skill

    Stayed 5 nights in Nov 2019

    4/5 Good

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Location is excellent. Service is friendly and seemed genuine. For a large hotel, I never had to wait too long for the elevator. Overall pleased with the stay.

    Stayed 5 nights in Nov 2019


    • Liked: Cleanliness, staff & service
    • Disliked: Property conditions & facilities

    Disappointing - room tired, old and uncomfortable

    I have stayed at this hotel before and was quite disappointed with my room this time (last time I really liked my room) which was very old and uncomfortable. The bed was basically a solid block with a topper - very hard and unpleasant. The room was also quite noisy with a weird sporadic rumbling noise that I thought at first was helicopters outside (it was not). Most disappointing was the condition of the room - very run down, the floor heavily scratched a pot marked, dressing gowns were thin and scratchy - no longer fluffy and everything just felt old a tired. Housekeeping kept the room spotlessly clean, but small details irritated - they threw away the shower cap but didnt leave a new one; they changed the bedding daily despite me not leaving the card for them to do so (we're all supposed to be trying to save the planet). This is a nice hotel, but the rooms need a major refurb to make this feel like the 5 star hotel it is supposed to be.

    Stayed 5 nights in Nov 2019

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