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90.0% Based on 1008 reviews TripAdvisor Traveler Rating 4.5 out of 5

Hotel Description

4-star family-friendly resort near Monte Serrat, connected to a shopping center

Beach, shopping nearby

Within a 10-minute walk of this Gonzaga resort, you'll find Boqueirao Beach and Gonzaga Beach. Monte Serrat and Museum of Coffee are also within 3 miles (5 km).

Family-friendly fun

This resort features an outdoor pool, a fitness center, and a restaurant. There's fun for all ages with a free kid's club and a children's pool, and families will appreciate the onsite laundry facilities. Enjoy the steam room and perks like free WiFi.

Free WiFi, LCD TVs

In addition to free WiFi, the 240 guestrooms offer minibars and LCD TVs. Other amenities include room service, hair dryers, and safes.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
$74 per night

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Premier Double Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Premier Single Room

Bed Count 2 Twin Beds Maximum Occupancy 1 Max

Reviews from Trip Advisor

Trip Advisor aggregated rating

90.0% of guests recommend out of 1008 reviews

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Property Features

Bourbon Santos Hotel (Convention) offers its guests an outdoor pool, a children's pool, a steam room, and a fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available. WiFi is free in public spaces. You'll find a business center on site. Event space at this resort measures 29063 square feet (2700 square meters). A complimentary children's club, tour/ticket assistance, and laundry facilities are also featured at the family-friendly Bourbon Santos Hotel (Convention). For a fee, parking is available. This 4-star Santos resort is smoke free.

  • 240 guestrooms or units
  • 8 levels
  • 29063 sq ft of conference space
  • 2700 sq m of conference space
  • Breakfast available (free)
  • Dining venue
  • Bar by the pool
  • Bar or lounge
  • Kid's club (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Tour and ticket information
  • Pool or billiards table
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's pool
  • Free WiFi
  • Children's club (free)
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: Sao Paulo (GRU-Guarulhos - Governor Andre Franco Montoro Intl.) (119.6 km / 74.3 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Bourbon Santos Hotel (Convention) offers 240 air-conditioned accommodations with minibars and safes. LCD televisions are featured in guestrooms. Bathrooms include showers and hair dryers. This Santos resort provides complimentary wireless Internet access. Business-friendly amenities include desks and phones.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Shower
  • Hair dryer
  • Safe
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free breakfast.

Bourbon Santos Hotel (Convention) has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a steam room and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at noon

Special check-in instructions:

Guests should note that this property is composed of 2 buildings: Panorama Tower and Mendes Tower.

Guests who book Standard rooms must check-in at Panorama Tower, while guests who book Luxury rooms must check-in at Mendes tower.

Panorama Tower access: Rua Euclides da Cunha, 15, Santos.


Mendes Tower access: Av. Marechal Floriano Peixoto, 42, Santos.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: BRL 5.00 per accommodation, per stay

The charges below are included in your overall room price:

  • New Year's Eve gala dinner fee

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 28 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Mendes
  • Hotel Mendes Plaza
  • Mendes Hotel
  • Mendes Plaza
  • Bourbon Santos Hotel Convention
  • Mendes Plaza Hotel Santos
  • Mendes Plaza Santos
  • Mendes Plaza Hotel - Torre Plaza Santos, Brazil
  • Bourbon Santos Convention Hotel Mendes Plaza
  • Bourbon Convention Hotel Mendes Plaza
  • Bourbon Santos Convention Mendes Plaza
  • Bourbon Convention Mens Plaza
  • Mendes Plaza Hotel
  • Bourbon Santos Convention Hotel (Mendes Plaza)

You should know

  • Upon check-in, parents or a legal guardian traveling with children under 18 years old are obligated to present the child's birth certificate and an identity card with photo (passport, for example). For international travels from Brazil, if just one of the parents is traveling with the child, the parent must present—in addition to the child's certificate of birth and identity card with photo—a letter authorizing the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to traveling for more information.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.