Travelled to Santa Paula with elderly family member and our granddaughter for a memorial service. The location was convenient to place us in walking distance to the activities.
Room shown was not room provided. Couch shown in photo, which we were going to utilize for 8 year old grandchild to sleep on, was absent, instead replaced with two wing chairs. When asked about a roll-away bed, was told they don’t have any.
Room was musty. Thermostat for HVAC did not seem to work. Asked for assistance and was told “it should work, but if it doesn’t, you can use the window AC.
Room was average. Due to the photo and the lack of couch/Roll-away it did not really meet our needs.
That being said , it was the indifference of the manager/owner that was disappointing.