Save

Regency Country Club, Apartments Suites

4.0 star property
Family-friendly 4-star aparthotel near Siam Park

Choose dates to view prices

Regency Country Club, Apartments Suites

Photo gallery for Regency Country Club, Apartments Suites

2 outdoor pools, pool umbrellas, sun loungers
Front of property
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Full-size fridge, microwave, oven, stovetop

Overview of Regency Country Club, Apartments Suites

Reviews
9.0

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • SpaSpaSpa
  • KitchenKitchenKitchen
  • Parking includedParking includedParking included
  • Outdoor SpaceOutdoor SpaceOutdoor Space

Check out the area

Map
Calle Armiche, 1, Chayofa, Arona, Tenerife, 38652
  • Popular LocationSiam Park4 min drive
  • Popular LocationFañabé Beach6 min drive
  • Popular LocationPlaya de las Américas11 min drive
  • AirportTenerife (TFS-Tenerife South)12 min drive

Room options

View all photos for Apartment, 1 Bedroom (Suite 2 adults and 2 children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom (Suite 2 adults and 2 children)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 3 Bedrooms (Suite 6 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms (Suite 6 Adults)

  • 1023 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 2 Bedrooms (Suite 5 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite 5 Adults)

  • 1023 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (7 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms (7 Adults)

  • 1023 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 5 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 5 Adults)

  • 1023 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Suite 4 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite 4 Adults)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom.

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom.

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (Suite, 2 Adults and 3 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite, 2 Adults and 3 Children)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 3 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 3 Adults)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 2 Adults and 1 Child)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 2 Adults and 1 Child)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 2 Adults and 2 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 2 Adults and 2 Children)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 2, Adults and 3 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 2, Adults and 3 Children)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Pool Access (Suite 4 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms, Pool Access (Suite 4 Adults)

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 3 Bedrooms (Suite, 4 Adults and 3 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms (Suite, 4 Adults and 3 Children)

  • 1023 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 7
  • 3 Double Beds

View all photos for Apartment, 3 Bedrooms (Suite 5 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms (Suite 5 Adults)

  • 1023 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 3 Double Beds

View all photos for Apartment, 3 Bedrooms (Suite 4, Adults and 2 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 3 Bedrooms (Suite 4, Adults and 2 Children)

  • 1023 sq ft
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 3 Double Beds

View all photos for Apartment, 1 Bedroom (2 adults and 1 child)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom (2 adults and 1 child)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 1 Bedroom, Jetted Tub, Solarium (2 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom, Jetted Tub, Solarium (2 Adults)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (Suite 2 Adults and 2 Children)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite 2 Adults and 2 Children)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (Suite 3 Adults)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite 3 Adults)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Jetted Tub, Solarium (2 Adults and 1 Child)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 1 Bedroom, Jetted Tub, Solarium (2 Adults and 1 Child)

  • 517 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Apartment, 2 Bedrooms (Suite, 2 Adults and 1 Child)

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Apartment, 2 Bedrooms (Suite, 2 Adults and 1 Child)

  • 624 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

Similar properties

Outdoor pool
Royal Tenerife Country Club
Pool
Hot Tub
Kitchen
Free WiFi
4.5 out of 5, Wonderful, (599)
The price is $306
per night
$328 total
includes taxes & fees
May 2 - May 3
Royal Tenerife Country Club

About the neighborhood

Arona

Close to airport.You'll find Siam Park and Camel Park within 3 miles (5 km) of this aparthotel. Golf Las Americas and Magma Art and Congress Centre are also within 3 miles (5 km).
View more Aparthotels in AronaOpens in a new window

What's nearby

  • Siam Park - 4 min drive
  • Los Cristianos Beach - 5 min drive
  • Aqualand Costa Adeje - 6 min drive
  • Fañabé Beach - 6 min drive
  • Playa de las Américas - 11 min drive

Getting around

  • Tenerife South Airport (TFS) - 13 min drive

Restaurants

  • Starbucks - 4 min drive
  • Bella Roma - 6 min drive
  • Mercado la Pepa - 5 min drive
  • BLEND Coffee & Food - 4 min drive
  • Taurus - 5 min drive

About this property

Regency Country Club, Apartments Suites

Family-friendly 4-star aparthotel near Siam Park
Regency Country Club, Apartments Suites offers its guests 2 outdoor swimming pools, a sauna, a fitness center, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi.

You'll find a business center on site. Spa services, a library, and a terrace are also featured at the family-friendly Regency Country Club, Apartments Suites. Free self parking is available.

This 4-star Arona aparthotel is smoke free.

  • 70 guestrooms or units
  • 3 levels
  • 3 buildings
  • 2 bars or lounges
  • Built in 2003
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Game room or arcade
  • Pool or billiards table
  • Library
  • Convenience store
  • Terrace
  • Garden
  • No smoking on site
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Regency Country Club, Apartments Suites offers 70 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils.

Bathrooms include bathtubs or showers, bathrobes, bidets, and complimentary toiletries. Televisions come with premium satellite channels. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body treatments, and manicures and pedicures.

Languages

Czech, Dutch, English, Finnish, French, German, Italian, Spanish

Property amenities

Pool/Spa

  • 2 outdoor pools
  • Facials
  • Lifeguards
  • Manicures/pedicures
  • Massage
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Car rental
  • Free extended parking on site

Restaurants on site

  • Bar Lounge PURA
  • Pool bar
  • PURA

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Paper towels
  • Stovetop
  • Toaster

Dining

  • Daily buffet breakfast available 8:00 AM–10:00 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Bedrooms

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • 29-inch TV with premium satellite channels
  • Books
  • DVD player
  • Evening entertainment
  • Games
  • Library

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Grocery/convenience store
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a village
  • Near a hospital
  • Near the airport
  • Next to a golf course

Things to do

  • 18 holes of golf on site
  • Arcade/game room on site
  • Bicycle parking on site
  • Billiards/pool table on site
  • Children's pool on site
  • Foosball table on site
  • Free bicycle rentals on site
  • Free children's club on site
  • Gym on site
  • Mini golf on site
  • Table tennis on site
  • Bicycle rentals nearby
  • Casino nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Jet skiing nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Surfing/bodyboarding nearby
  • Theme park nearby
  • Water skiing nearby
  • Whale watching nearby
  • Windsurfing nearby

Safety features

  • Smoke detector

General

  • 3 buildings
  • 3 floors
  • 70 units
  • Access via exterior corridors
  • At least 80% lighting from LEDs
  • Bicycle parking
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Change of towels on request
  • Comprehensive recycling policy
  • Connecting units available
  • Energy-saving switches in guestrooms
  • Free bicycle rentals
  • Garden
  • Housekeeping on request
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Solar energy
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 6 for children
  • In-room safe fee: EUR 2 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses solar energy. For guests' safety, the property includes a smoke detector in each accommodation. The property is professionally cleaned. <

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Regency Country Club Apartments
Regency Country Club Apartments Suites Apartment Arona
Regency Country Club Apartments Suites Arona
Regency Country Club Suites
Regency Country Club Suites Arona
Regency Country Club Apartments Suites Apartment
Regency s Suites Arona
Regency Country Club Apartments Suites
Regency Country Club, Apartments Suites Arona
Regency Country Club, Apartments Suites Aparthotel
Regency Country Club, Apartments Suites Aparthotel Arona

Frequently asked questions

How close is Regency Country Club, Apartments Suites to the airport?

Regency Country Club, Apartments Suites is 10.8 mi (13-min drive) away from the Tenerife South Airport (TFS) airport, the closest popular airport to the property.

How much does it cost to stay at Regency Country Club, Apartments Suites?

As of Apr 18, 2024, prices found for a 1-night stay for 2 adults at Regency Country Club, Apartments Suites on Apr 25, 2024 start from $105.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Regency Country Club, Apartments Suites have an airport shuttle?

Airport shuttle services are not available at Regency Country Club, Apartments Suites.

How close is Regency Country Club, Apartments Suites to the beach?

This aparthotel is 4 mi (6-min drive) from Fañabé Beach and 2.4 mi (5-min drive) from Los Cristianos Beach. Don't forget your sunscreen!

Does Regency Country Club, Apartments Suites offer free breakfast?

Free breakfast isn’t provided at Regency Country Club, Apartments Suites, but buffet breakfast is offered for a fee of EUR 12 for adults and EUR 6 for children. It's available every day from 8:00 AM to 10:00 AM.

Is there a casino at Regency Country Club, Apartments Suites?

No, there is no casino at this aparthotel.

What time is check-in at Regency Country Club, Apartments Suites?

Check-in begins at 3:00 PM.

Is there free parking at Regency Country Club, Apartments Suites?

This aparthotel offers free self parking and extended parking.

Does Regency Country Club, Apartments Suites have a pool?

Regency Country Club, Apartments Suites features 2 outdoor pools and a children's pool.

Does Regency Country Club, Apartments Suites have a restaurant?

Regency Country Club, Apartments Suites is home to Pool bar, which features a poolside location.

Does Regency Country Club, Apartments Suites have a spa?

This aparthotel doesn't have a spa, but it does offer massages, mani/pedis, and facials.

How close is Regency Country Club, Apartments Suites to downtown Arona?

Regency Country Club, Apartments Suites is 0.3 mi away from Chayofa.

Regency Country Club, Apartments Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 252 out of 425 reviews" "
Rating 8 - Good. 129 out of 425 reviews" "
Rating 6 - Okay. 31 out of 425 reviews" "
Rating 4 - Poor. 10 out of 425 reviews" "
Rating 2 - Terrible. 3 out of 425 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Simon

Liked: Room comfort
Service and breakfast was poor, but nice pool
Reception staff were on the phone for 15 minutes with family before finally checking us in. Which they did with plenty of attitude. Didn't give us relevant information like the fact that you have to ask to get your room cleaned (only hotel in the world that requires this??). Breakfast was very average and always the same. Rooms were spacious but a little dated. Lacked some thoughtful touches like somewhere to put the shower gel in the shower. The only slight silver lining was the main pool area which was very pleasant. Won't be coming back though.
Stayed 8 nights in Jan 2024

10/10 Excellent

Alireza

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
highly recommend
Our stay at the Regency Club Hotel was an absolute great, surpassing our expectations in every aspect. The staff's warm and friendly demeanor was evident from the moment we arrived, accommodating an early check-in at 10:00 despite the official 15:00 timing. The hotel's well-thought-out design creates a harmonious blend of luxury and comfort, providing a visually appealing and serene atmosphere. Notably, the emphasis on relaxation and yoga facilities added an extra layer of tranquility to our experience. The rooms were a haven of peace, and the attention to detail was evident throughout. The staff's genuine hospitality and willingness to go the extra mile further enhanced our stay, making it a truly memorable 3+1 nights in the heart of Tenerife, Spain. We look forward to returning to this hidden gem for another enchanting escape in the future.
Stayed 3 nights in Dec 2023

10/10 Excellent

Elaine

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Central areas of hotel are lovely. Staff are friendly and helpful. Rooms are in need of a refurb but that’s reflected in the price. Bar on site closes early. This place is ideal if you want a quiet holiday. Restaurant and supermarket up the hill from here. Not particularly suitable for those with mobility issues. Bus stop a five minute walk away. Taxis between 8-10 euros to Los Cristianos, Las Americas. 12 Euros to Costa Adeje. Free bus to beach from hotel at 10:30. Returns at 17:30. Go for bus early as it fills up quickly and it departs at 10:30 sharp
Stayed 7 nights in Nov 2023

6/10 Okay

Verified traveler

Traveled with family
Room was ok, the bath was a bit dirty but we washed it out with the shower head. Overall it was good for the price but I think the rooms could do with an update
Stayed 1 night in Nov 2023

2/10 Terrible

Scott

Stayed 1 night in Nov 2023

10/10 Excellent

R

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Oct 2023

6/10 Okay

Allan

Disliked: Cleanliness, room comfort
I’m serious need of an upgrade
This hotel is in need of a serious upgrade. The rooms are dismal and tatty. The bathroom was horrendous. The air conditioning unit leaked on to my clothes in the wardrobe ( which was ineffective) and stained three of my dresses. We only chose this hotel to be with our friends and their kids. We won’t be back.
Stayed 7 nights in Oct 2023

10/10 Excellent

Lydia

Traveled with family
Liked: Cleanliness, room comfort
Fantastic place!
Fantastic property, with amazing staff. Special mention to Bruno on the reception desk. Very good communicator, and made real effort to great us every day. Restaurant food was lovely, and reasonably priced. Would 100% return in the future.
Stayed 14 nights in Aug 2023

10/10 Excellent

Steven

Stayed 3 nights in Jul 2023

6/10 Okay

Rachael

Traveled with family
Liked: Room comfort
Could do better
So this is definitely a four star but is pretending to be a three star for some reason. The man on the front desk that checked us in was rude and is the only reason that I wouldn’t return to this hotel. The bar guys Rodrigo, Alfredo and Daniel absolutely made our trip. Our daughter was made to feel like a princess every day by them and we will be forever grateful for their kindness and absolute dedication to their jobs. Pool bar food was lovely. We did see a manager a couple of days but he barely spoke to guests. The room was cleaned once in three days but others were having their rooms cleaned daily so not sure what happened here. Ants are everywhere here and it’s worth noting that this may have something to do with the cleanliness by the pool. The hot tub is freezing cold so not hot. Locals are welcomed here with day passes and we had issues with some very drunk day visitors being rude, nasty, inappropriate in front of children and even trying to take our daughters pool toys! Whilst we absolutely loved our holiday and made the most of it. If a couple of changes were made, this place could be so much better!
Stayed 9 nights in Apr 2023