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"It's my favorite place. Some people complain about the place, but come on!! You don't like it, go to Ritz-Carlton or Montage. And be charged 500.0 ... " More

By a verified traveler on Sat 13 Jan 2024

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Hotel Description

Hotel near Mission San Juan Capistrano in San Juan Capistrano

Oceanside stay

You'll be within half a mile (1 km) of Saddleback College and 2 miles (3 km) of The Shops at Mission Viejo with a stay here. Arroyo Trabuco Golf Club and Burke Williams Day Spa Mission Viejo are also within 2 miles (3 km).

Round-the-clock service

This hotel features express check-out, laundry facilities, and free self parking. Staff at the 24-hour front desk can provide around-the-clock assistance.

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$91* Per night/room Apr 29 - Apr 30

Two Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe room, 1 King Bed, Jetted tub, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Accessible, 1 King Bed, non smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Laguna Inn & Suites ratings based on 9 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Laguna Inn & Suites

Everyone (6) Couples (1) Family (1)
5 out of 5

Posted by on Mar 25, 2024

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5 out of 5
It's my favorite place. Some people complain about the place, but come on!! You don't like it, go to Ritz-Carlton or Montage. And be charged 500.00 I love it here.

Posted by on Jan 13, 2024

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1 out of 5

Posted by on Jan 1, 2024

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5 out of 5

Posted by on Oct 18, 2023

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Comment from Hotel Management

Nov 7, 2023 by Ted Patel

Thank you for rating us Ousama.

1 out of 5
The shower was slippery, the a/c worked ok, not great or even good. The fan on high did not even provide any relief, could barely feel it. The showet was not only slippery, but also they put a molding over the shower tub and when you step into it, you feet sank down. Terrible hotel for 164 a noght!

Posted by on Aug 13, 2023

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Comment from Hotel Management

Aug 14, 2023 by Ted Patel

Greetings, Alyssa.We are truly sorry to hear of your discontent with your stay at our property. We will keep your feedback in mind.

4 out of 5
The property was perfect to stay at with my son I was nervous it would be loud because it is next to a freeway and the Amtrak train. However, once inside the room, you couldn’t hear either the freeway or the trains and the trains don’t run through the night so I was pleasantly surprised . The room was very nice inside and clean. The staff was very helpful and kind. we enjoyed our stay here. I would highly recommend it …. the only thing that I wish is I wish the room had a coffee maker, but otherwise it is a great place to stay especially if you’re just sleeping at the hotel and out and about during the day.

Posted by on Jul 24, 2023

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Comment from Hotel Management

Jul 24, 2023 by Ted Patel

Thank you so much Heather for your wonderful review. We are glad that you stayed happily at our place.

5 out of 5

Posted by , from moreno valley on Apr 15, 2023

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Comment from Hotel Management

May 5, 2023 by Ted Patel

Thank you for your review, hope to see you soon again.

4 out of 5
The room was clean all the time, one of the bed has plywood under the mattress and you can see the wood, and every time you moved it makes noise, the tub smells a little bit. Other than that all good. Thank you

Posted by on Feb 1, 2023

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Comment from Hotel Management

Feb 1, 2023 by Ted Patel

Dear Victor,Thank you for the review. We apologize for the inconvenience you had during the stay. Please stay with us again and give us a chance to improve.

5 out of 5

Posted by on Dec 11, 2022

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Comment from Hotel Management

Dec 11, 2022 by Ted.

Thank you for your feedback.

About the Americas Best Value Laguna Inn & Suites

Location 28742 Camino Capistrano, San Juan Capistrano, CA 92675

Property Features

Laguna Inn & Suites offers its guests laundry facilities, express check-out, and an elevator. The front desk is open around the clock. Limited free parking is available on a first-come, first-served basis. This San Juan Capistrano hotel is smoke free.

  • 33 guestrooms or units
  • 3 levels
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Train station: Laguna Niguel Station (2.9 km / 1.8 mi)
  • Parking: Free self parking

Room Amenities

Laguna Inn & Suites offers 33 air-conditioned accommodations with complimentary toiletries and ceiling fans. Cable television is provided. Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Cable channels
  • Microwave
  • Bathtub or shower
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board available
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash.

  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Second check-in time starts at 3:00 PM
  • Second check-in time ends at midnight
  • Staff temperature checks are conducted regularly
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Parking height restrictions apply
  • Cash deposit required
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Americas Best Value Laguna Inn
  • Americas Best Value Laguna Inn Motel
  • Americas Best Value Laguna Inn Motel San Juan Capistrano
  • Americas Best Value Laguna Inn San Juan Capistrano
  • Americas Best Value Laguna San Juan Capistrano
  • Americas Best Value Laguna
  • Americas Best Value Laguna Inn Suites
  • Laguna Inn Suites
  • Laguna Inn & Suites Hotel
  • Americas Best Value Laguna Inn Suites
  • Laguna Inn & Suites San Juan Capistrano
  • Laguna Inn & Suites Hotel San Juan Capistrano
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.