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Hotel Valencia Santana Row

4.0 star property
4-star Mediterranean hotel near Santana Row Shopping Center

Choose dates to view prices

Hotel Valencia Santana Row

Photo gallery for Hotel Valencia Santana Row

Exterior
Exterior
Premium bedding, minibar, in-room safe, desk
Meeting facility
Lobby

Overview of Hotel Valencia Santana Row

Reviews
8.8

Excellent

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • PoolPoolPool
  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
  • BarBarBar

Explore the area

Map
355 Santana Row, San Jose, CA, 95128
  • Popular LocationPressed Juicery1 min walk
  • Popular LocationSantana Row Shopping Center3 min walk
  • Popular LocationFruitdale Station9 min drive
  • AirportSan Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)10 min drive

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Traditional Room, 1 King Bed

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Double Room

Traditional Double Room | Premium bedding, minibar, in-room safe, desk

Traditional Double Room

  • 355 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Communication Room)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed (Communication Room)

  • 355 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Balcony

  • 355 sq ft
  • Valley view
  • Sleeps 3
  • 1 King Bed

Similar properties

Lobby
Signia by Hilton San Jose
Pool
Pet friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (333)
The price is $228
per night
$263 total
includes taxes & fees
May 3 - May 4
Signia by Hilton San Jose

About the neighborhood

San Jose

Near the airport.With a stay at this San Jose hotel, you'll be steps from Santana Row Shopping Center and within a 10-minute walk of Winchester Mystery House. Also, Westfield Valley Fair Shopping Mall is within half a mile (1 km) and Santa Clara Valley Medical Center is within 2 miles (3 km).

What's nearby

  • Santana Row Shopping Center - 3 min walk
  • Westfield Valley Fair Shopping Mall - 4 min walk
  • Winchester Mystery House - 6 min walk
  • PayPal Park - 6 min drive
  • San Jose Convention Center - 7 min drive

Getting around

  • Hamilton Station - 4 min drive
  • San Jose College Park Station - 6 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 10 min drive

Restaurants

  • Eataly - 5 min walk
  • Blue Bottle Coffee - 1 min walk
  • Yard House - 3 min walk
  • La Pizza & La Pasta - 6 min walk
  • The Cheesecake Factory - 5 min walk

About this property

Hotel Valencia Santana Row

4-star Mediterranean hotel near Santana Row Shopping Center
Hotel Valencia Santana Row offers its guests an outdoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Hotel Valencia Santana Row. You'll have access to the health club at a partner property. Parking is available for a fee.

This Mediterranean San Jose hotel is smoke free.

  • 215 guestrooms or units
  • 5 levels
  • Built in 2003
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Television in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Valencia Santana Row offers 215 accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. Microwaves, refrigerators, and in-room massages can be requested. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Covered valet parking on site (USD 59.54 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM–9:00 AM for a fee: USD 8 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch TV with premium channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday:
  • Bar/lounge

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 for adults and USD 15 for children
  • Covered valet parking fee: USD 59.54 per night (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Valencia
Hotel Valencia Santana Row
Hotel Valencia Santana Row San Jose
Santana Row Hotel
Santana Row Valencia
Santana Row Valencia Hotel
Valencia Hotel Santana Row
Valencia Santana Row
Valencia Santana Row Hotel
Valencia Santana Row San Jose
Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel
Hotel Valencia Santana Row San Jose
Hotel Valencia Santana Row Hotel San Jose

Frequently asked questions

How close is Hotel Valencia Santana Row to the airport?

Hotel Valencia Santana Row is 7.1 mi (10-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Valencia Santana Row?

As of Apr 19, 2024, prices found for a 1-night stay for 2 adults at Hotel Valencia Santana Row on May 12, 2024 start from $355.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Valencia Santana Row have an airport shuttle?

Airport shuttle services are not available at Hotel Valencia Santana Row.

Does Hotel Valencia Santana Row offer free breakfast?

Free breakfast isn’t provided at Hotel Valencia Santana Row, but cooked-to-order breakfast is offered for a fee of USD 8 for adults and USD 15 for children. It's available every day from 6:00 AM to 9:00 AM.

Is there a casino at Hotel Valencia Santana Row?

No, there is no casino at this hotel.

What time is check-in at Hotel Valencia Santana Row?

Check-in start time: 3 PM; Check-in end time: 2:00 AM.

Is there free parking at Hotel Valencia Santana Row?

Free parking is not available at this hotel. Valet parking is available for USD 59.54 per night.

Does Hotel Valencia Santana Row have a pool?

Hotel Valencia Santana Row features an outdoor pool. Guests can enjoy pool access from 6:00 AM to 10:00 PM.

Does Hotel Valencia Santana Row have a restaurant?

Yes, there is a restaurant on site.

Does Hotel Valencia Santana Row have a spa?

There are no spa services available at this hotel.

How close is Hotel Valencia Santana Row to downtown San Jose?

Hotel Valencia Santana Row is 3.2 mi away from San Jose.

Hotel Valencia Santana Row Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 640 out of 1000 reviews" "
Rating 8 - Good. 203 out of 1000 reviews" "
Rating 6 - Okay. 86 out of 1000 reviews" "
Rating 4 - Poor. 31 out of 1000 reviews" "
Rating 2 - Terrible. 40 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Aleila

Stayed 1 night in Feb 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Charles Ray

Stayed 2 nights in Jan 2024

6/10 Okay

Stefanie

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great. Walking distance to plenty of restaurants and shops. The staff is incredibly friendly. But the rooms are very outdated for the price they charge. The A/C alone should not be as loud as it was. The caulking in the bathroom is chipped/missing. The actual shower and sink looked and felt outdated. We paid for a late check out (3pm). That morning they had a fire alarm test and we were up and unable to sleep at 9am. We check out by 11am (regular check out time) and don’t get reimbursed for the late check out fees. TL;DR Underwhelmed. Great location but overpriced.
Stayed 1 night in Jan 2024

10/10 Excellent

James K

Liked: Amenities
Beautiful
Stayed 1 night in Jan 2024

10/10 Excellent

Paula

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome place
Stayed 1 night in Jan 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

ERIC

Traveled with family
Liked: Property conditions & facilities
Meh
Great location on the very entertaining Santana Row. I expected the service to be better. Doormen were inconsistent. Some said hello others stared at their phones. Some pushed the elevator button others stared at their phones. We had to call twice for room service. They forgot about us. We woke up one morning with no running water. Couldn’t shower. Guest services said they would send someone to our room. They never did. Fun stay but won’t be returning to this hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool is amazing. Jocelyn and Katherine took care of a problem we had with original room plus gifted us a bottle of wine. A service.
Stayed 1 night in Dec 2023