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Extended Stay America San Jose - Downtown

Star Rating
2.5 out of 5

Information

Reviews

3.1 / 5
1,150 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Pet Friendly

Map

What's nearby

  • Airport
    San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    4 min drive
  • Popular Location
    SAP Center at San Jose
    4 min drive
  • Popular Location
    Rosicrucian Egyptian Museum
    5 min drive
  • Popular Location
    Santa Clara University
    6 min drive

Book online or call:

1-855-214-3079

Your dates need to occur after 2019-12-13. Try updating your dates to see prices for your trip.

    About this area

    San Jose

    Near a metro station, Extended Stay America San Jose - Downtown is in an area with good airport proximity and shopping. San Jose Museum of Art and The Tech Interactive are cultural highlights, and travelers looking to shop may want to visit Westfield Valley Fair Shopping Mall and Great Mall of the Bay Area. Looking to enjoy an event or a game? See what's going on at SAP Center at San Jose or Levi's Stadium. Our guests appreciate the hotel's quiet location.

    What's nearby

    • Popular Location
      SAP Center at San Jose - 4 min drive
    • Popular Location
      San Jose Museum of Art - 4 min drive
    • Popular Location
      The Tech Interactive - 4 min drive
    • Popular Location
      Rosicrucian Egyptian Museum - 5 min drive
    • Popular Location
      Santa Clara University - 6 min drive

    Getting around

    • San Jose College Park Station - 4 min drive
    • Gish Station - 6 min walk
    • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 4 min drive

    About this property

    Extended Stay America San Jose - Downtown

    Coffee/tea in a common area, laundry facilities, and express check-out are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. All 152 rooms have flat-screen TVs with cable channels and feature kitchens with refrigerators, stovetops, and microwaves. Free WiFi, coffee makers, and phones are among the other amenities available to guests. Housekeeping is available on request.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Free self parking

    Food and drink

    • Free on-the-go breakfast available daily 6:00 AM–9:30 AM
    • Coffee/tea in common area(s)

    Family friendly

    • Kitchen
    • Laundry facilities
    • Microwave
    • Refrigerator

    Conveniences

    • Elevator

    Guest services

    • Front desk (limited hours)
    • Housekeeping (on request)
    • Laundry facilities

    Languages spoken

    • English

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning

    Bathroom

    • Free toiletries
    • Hair dryer (on request)
    • Shower/tub combination

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Cookware/dishes/utensils
    • Kitchen
    • Microwave
    • Refrigerator
    • Stovetop

    More

    • Desk
    • Iron/ironing board
    • Phone

    Nearby things to do

    Activities

    3.1

    Guest rating

    5 - Excellent
    202
    4 - Good
    264
    3 - Okay
    269
    2 - Mediocre
    226
    1 - Poor
    189
    3.2
    Cleanliness
    3.3
    Service and Staff
    3.2
    Amenities
    3.0
    Property condition

    2/5

    • Disliked: Cleanliness, property conditions & facilities, room comfort

    Worn out, dingy, disappointing.

    Worn out room. Walking down hallway was like an old dorm. The carpet was sticky. Kept socks on whole time. Bathroom is old, water damaged floor, toilet flushes poorly and even mirror offset from sink so you stand in between sink and toilet. Small tv with poor interface. No dishes until you ask for them. Light proof drapes but no sheet to allow light while keeping privacy. Useless “breakfast”. Just coffe and packaged small muffintiff bed. Even had a light plug broken in the socket

    Stayed 2 nights in Dec 2019

    2/5

    • Liked: Cleanliness
    • Disliked: Property conditions & facilities, room comfort

    If it's the cheapest place around then it's fine.

    Hotel was an average place not bad or good but the worst one I have been to in a few years (I use a hotel about three times a year). No host was up front on initial walk in, the cleaning lady had to call them. We had a suite and there was nothing in there, no utensils, glasses, etc, not even paper ones or ice bucket. The bed had sheets on it and one thin blanket, there were no pillows or blankets for the pull out couch. If I didn't bring my own blankets and pillows then we would have left for somewhere else.

    Stayed 1 night in Dec 2019

    1/5

    • Disliked: Cleanliness, staff & service

    Disappointed stay

    There was cockroaches on the countertop in the kitchen!!! We asked for 2 cups, look at the picture, they can't even find 2 cups that looks the same!!!!! The coffeemaker was so dirty that we had to boil some hot water to sanitize it. But, it's broken. The water was leaking everywhere. They finally gave us a new coffeemaker...... Some guests were smoking and partying until 1 am but the staff didn't talk to them. This is a dangerous hotel to stay.

    Stayed 1 night in Sep 2019

    1/5

    • Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

    Couldn’t get in the fences for check in. Couldn’t get contact to communicate with staff in hotel & waited 30 min in rain & dark because gate not open.

    Stayed 2 nights in Dec 2019

    2/5

      This traveler didn’t leave comments with their review
      Stayed 1 night in Nov 2019

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